
Morrie's Minnetonka Mazda
Minnetonka, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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After researching the Mazda CX5 and feeling pretty sure we were making the right decision it came down to finding who I wanted to purchase the vehicle through. After reading several reviews on this websit we were making the right decision it came down to finding who I wanted to purchase the vehicle through. After reading several reviews on this website and others it appeared that Morries was the right selection. Mike Ondracek was a very knowledgeable and friendly salesman. He provided my wife and I with all the information needed to make our decision that much easier. At no point did we feel uncomfortable or pushed. Not only did he ensure we understood everything about the vehicle but he explained why Morrie's seperated themselves from the competition. Although we just purchased this vehicle I'm looking forward to any future dealings with Morrie's as it appears the entire operation is poised to please. Mike finished our experience by sitting in the vehicle with us to pair both of our Iphones to the Bluetooth system. He went out of his way to make sure we were both happy and prepared to use use all of the features of this great vehicle. Even though Mike left the Air Force to continue his service with the Navy this Air Force veteran won't hold it against him. Cheers! More
All of the people were very kind, considerate and knowledgeable. Dan, the salesperson, was not pushy, very honest and a great listener.His goal was to help our family find the perfect car for our ne knowledgeable. Dan, the salesperson, was not pushy, very honest and a great listener.His goal was to help our family find the perfect car for our needs. Other products were mentioned and the pros and cons shared, but nothing was pushed. While taking the car for a test drive, our neighbor encouraged us to purchase the vehicle. Unbeknownst to me, he and his daughter had each purchased a car from Dan and our neighbor was raving about how well he was treated. We are very pleased with our experience. Dan Hegge is a caring salesperson who helps people to make a quality and thorough decision. More
I brought my car in for the scheduled oil change and it was miss-communicated to me that the serpentine belt was cracked and rusted and strongly recommended that it be changed, especially since my husband was miss-communicated to me that the serpentine belt was cracked and rusted and strongly recommended that it be changed, especially since my husband was taking the vehicle out of town the next day. I agreed to the $190 repair because of the urgency. I kept the old belts and realized the serpentine belt was not cracked at all and was in no immediate danger of breaking. Apparently, the mechanic felt the need to change it because it was making noise, although, the noise was never heard when I drove the car. In the end, Mike, the customer service representative, apologized for the mishap and reimbursed the cost of the "repair", but stood by the mechanic's opinion, stating it was miss-communicated to me through the office person handling the repair. I am pleased that he dealt with me in a reasonable/friendly manner. My advice to everyone, is get a second opinion where ever you go for service, if possible, and ask for the replaced part. I have grown much wiser through this incident. I take responsibility for my decisions and have learned to be wiser. The kindness and ease of car maintenance through Morrie's led me to let my guard down and not use my knowledge, I got lazy :) shame on me. I love my Mazdas (I've had two) and feel the sales person (Kent), each time, has been very helpful. More
Curt provided me with information about my options as well as the lease process in general. The level of service was excellent and each member of the team helped me along the process ensuring that I was well as the lease process in general. The level of service was excellent and each member of the team helped me along the process ensuring that I was making informed decisions. More
Curt did a great job. He made the purchasing process very easy. I had planned to purchase a vehicle from another dealership, but Curt "made me an offer I couldn't refuse". very easy. I had planned to purchase a vehicle from another dealership, but Curt "made me an offer I couldn't refuse". More
Recently, I visited several different dealerships in my search for a new car and while all of them had cars that I liked, only one dealership stood out in terms of customer service and that was Morrie's Ma search for a new car and while all of them had cars that I liked, only one dealership stood out in terms of customer service and that was Morrie's Mazda in Minnetonka. From start to finish, Curt Bjorklund (my sales consultant) was professional, thorough, friendly and authentic. He has great listening skills, answered all the questions that I asked and, whenever possible, he even took the time to show me how various features of the car worked (i.e when I asked how a phone works with the system, he had me take out my phone and we actually synced it via bluetooth to the car system and I made and received a call). For me, buying a new car was a great experience. I never felt pressured or rushed during the process and by the time I was ready to make a decision, I had everything I needed to make my choice. It is people like Curt who make the Morrie's Mazda BUY HAPPY slogan possible. His product knowledge, people skills and commitment to customer service are exceptional and I highly recommend him to anyone looking for a great car buying experience! More
I was impressed by several things -- (1) a knowledgeable and helpful salesperson, (2) the "no pressure" approach to selling, (3) an understanding attitude because I did have several unusual requirements, (4 and helpful salesperson, (2) the "no pressure" approach to selling, (3) an understanding attitude because I did have several unusual requirements, (4) the quality of the post-sale service offered by this dealership for a used car. That the dealership also happened to have a car that met my criteria was a stroke of luck. Even if this dealership had not had a car meeting my criteria, I was impressed by the way I was treated. More
I wanted to thank you for a wonderful experience when we I wanted to thank you for a wonderful experience when we purchased my new car. We had been to other dealerships, and when we were greeted on the phon I wanted to thank you for a wonderful experience when we purchased my new car. We had been to other dealerships, and when we were greeted on the phone by Diane at Morries Mazda, I felt that I had found a dealership who understood what we needed, and intended to find a car that fit those needs. You and your staff were most gracious, and put my husband and myself at ease from the moment we drove onto the lot, greeted by Chad, who directed us to your office. Your associate, Mike Ondracek was most helpful, and ultimately, his decision to bring the vehicle he chose for us to drive made the decision-making process easier. The features on the car fit our needs wonderfully, and we ultimately "upgraded" from our original choice due to the safety features the vehicle offered. The process of purchasing such a major investment was made very understandable, and the gentleman who helped us with the purchase agreements, Dan Epp, was patient with us as we made decisions that would affect us for years to come. I was most pleased with the excellent service on Monday morning from Jason George and his team (techs 2067 and 2027) who quickly rectified a small concern, and then made my life so much easier by working with the schedule so my car could have the protection application done that visit as well. I look forward to many years of "Driving Happy" with my purchase from Morries Mazda. More
Curt and Patti were wonderful!! They worked with me to get me the best rates and make the right choices. I will recomend friends and family to use this dealership for future purchases and I myself will r get me the best rates and make the right choices. I will recomend friends and family to use this dealership for future purchases and I myself will returning for my next purchase!! More
The process was quick and easy. Angelee gave us the information we needed to make an appropriate choice on an automobile. We felt comfortable at the dealership and were happy to return within a short p information we needed to make an appropriate choice on an automobile. We felt comfortable at the dealership and were happy to return within a short period of time. I would tell others about the convenient visit and helpful people we encountered. More