Morrie's Minnetonka Mazda

Overall experience was very good. They were friendly. I had my car towed there and they were able to look at it and diagnose the problem within an hour and a half. They replaced the clutch by the end of t had my car towed there and they were able to look at it and diagnose the problem within an hour and a half. They replaced the clutch by the end of the day and provided a free rental car to use for that day. I think the price was likely higher than if I had taken it to an independent shop, however, based on looking around on the internet after the repair was done. More

The Service department is great. We generally like to go to Jason. He is always extremely helpful and great. He is always very welcoming. We always get great results. So thanks a lot Jason George. to Jason. He is always extremely helpful and great. He is always very welcoming. We always get great results. So thanks a lot Jason George. More

Kent just goes above and beyond to make sure you get what you want. This is the 2nd car he has found for me and both are awesome cars.I am sure his helpfullness and friendliness are legend! The finance manag you want. This is the 2nd car he has found for me and both are awesome cars.I am sure his helpfullness and friendliness are legend! The finance manager Patti was just as friendly and helpful. I am a customer for life! Thanks LOTS More

I purchased a used vehicle from Morries several years ago(Just purchased 2nd one yesterday). After about a week the vehicle wouldn't start due to a bad battery. It was a 9 year old car with very low mile ago(Just purchased 2nd one yesterday). After about a week the vehicle wouldn't start due to a bad battery. It was a 9 year old car with very low miles and when I brought it in the Service Department treated me like I had a brand new Rolls Royce! Just great great service. Oh and the battery was replaced free of charge! Thanks Morries you guys are great Tim Lowell More

I stopped in on an emergency basis because the sliding door on my Mazda 5 was frozen open - I was holding it closed with a seatbelt around the door pillar! David worked me in, let the door thaw, then had door on my Mazda 5 was frozen open - I was holding it closed with a seatbelt around the door pillar! David worked me in, let the door thaw, then had a tech check it out and lube up the mechanism. They also found a motor mount issue, and washed th car before sending me on my way... And they didn't charge me a cent! Great friendly service! More

The circumstances for my visit was do to an unfortunate caribou coffee beverage container which spilled all over the front of my new car. The people at Morries completely understood and accomodated the ne caribou coffee beverage container which spilled all over the front of my new car. The people at Morries completely understood and accomodated the needs I had to deal with this unfortunate situation. They found an earing and put it in an envelope for me, then called and let me know that I had left my ear muffs in the rental car that I used. They were kind caring and understanding regarding how frustrated I was given the circumstances of this unfortunate incident. Caribou Coffee organization could learn much from the type of customer service that Morries provides to thier customers. More

I cannot speak well enough for the outstanding customer service my family experienced with Danny Truong at Morrie's Mazda in Minnetonka. Danny had a finesse for providing 'no pressure' service, listening service my family experienced with Danny Truong at Morrie's Mazda in Minnetonka. Danny had a finesse for providing 'no pressure' service, listening carefully for what we needed in a new vehicle, and diligently searched for vehicles that would be a good fit for our family. We visited the dealership three times before we made our final move to a 2010 Mazda 3. Danny explained Morrie's "Best Price Guarantee" and the finance team worked up some surprisingly attractive numbers. The level of support provided throughout the buying process was unmatched and my family will definitely visit Danny at Morrie's Mazda for our future vehicle needs. More

Everything went as smoothly as possible, Dianne is very friendly and not at all pushy which is hard to find in most dealerships these days. friendly and not at all pushy which is hard to find in most dealerships these days. More

Very good experience with this dealership and sales/finance dept. Thank You. The warranty info was clear and consise and I understood the benefits gained by it. sales/finance dept. Thank You. The warranty info was clear and consise and I understood the benefits gained by it. More

I bought a Mazda 3 i Touring from Morries, through a very helpful, personable salesman named Curt B. There was no pushing, no sleaze, and the pricing was the best I could find in the state -- without even pr helpful, personable salesman named Curt B. There was no pushing, no sleaze, and the pricing was the best I could find in the state -- without even pressing very hard. However, the real test came a little later. I had purchased (for $34.99) their "buy happy" insurance -- mostly because I wanted the lifetime powertrain warranty. But there was another small feature: they offered a FREE return (all money back) on the vehicle within a 7-day, 300-mile limit if you decided you didn't want it. Not in my wildest dreams did I expect to need that particular clause. However, as I drove the new car home, I realized that I loved how the car handled, but wasn't thrilled with the audio system, the lack of navigation, the fabric interior... And so, after thinking about it for a few days, I called them up and said I wanted to return the vehicle -- and trade up to the Grand Touring trim line. I expected a bunch of grumbling or hemming and hawing, but instead, Curt B. looked into what they had available, and a few hours later I was driving home with the new vehicle. I had to pay the difference on the vehicles, of course, and they could have charged me top dollar. But I got the same discount on the new car that I'd negotiated on the old one -- better than any price I got by calling around. As you can tell, I'm a very happy customer. I recommend Morries heartily. More