Morrie's Minnetonka Mazda

I purchased a used vehicle from Morries several years ago(Just purchased 2nd one yesterday). After about a week the vehicle wouldn't start due to a bad battery. It was a 9 year old car with very low mile ago(Just purchased 2nd one yesterday). After about a week the vehicle wouldn't start due to a bad battery. It was a 9 year old car with very low miles and when I brought it in the Service Department treated me like I had a brand new Rolls Royce! Just great great service. Oh and the battery was replaced free of charge! Thanks Morries you guys are great Tim Lowell More

I stopped in on an emergency basis because the sliding door on my Mazda 5 was frozen open - I was holding it closed with a seatbelt around the door pillar! David worked me in, let the door thaw, then had door on my Mazda 5 was frozen open - I was holding it closed with a seatbelt around the door pillar! David worked me in, let the door thaw, then had a tech check it out and lube up the mechanism. They also found a motor mount issue, and washed th car before sending me on my way... And they didn't charge me a cent! Great friendly service! More

The circumstances for my visit was do to an unfortunate caribou coffee beverage container which spilled all over the front of my new car. The people at Morries completely understood and accomodated the ne caribou coffee beverage container which spilled all over the front of my new car. The people at Morries completely understood and accomodated the needs I had to deal with this unfortunate situation. They found an earing and put it in an envelope for me, then called and let me know that I had left my ear muffs in the rental car that I used. They were kind caring and understanding regarding how frustrated I was given the circumstances of this unfortunate incident. Caribou Coffee organization could learn much from the type of customer service that Morries provides to thier customers. More

I cannot speak well enough for the outstanding customer service my family experienced with Danny Truong at Morrie's Mazda in Minnetonka. Danny had a finesse for providing 'no pressure' service, listening service my family experienced with Danny Truong at Morrie's Mazda in Minnetonka. Danny had a finesse for providing 'no pressure' service, listening carefully for what we needed in a new vehicle, and diligently searched for vehicles that would be a good fit for our family. We visited the dealership three times before we made our final move to a 2010 Mazda 3. Danny explained Morrie's "Best Price Guarantee" and the finance team worked up some surprisingly attractive numbers. The level of support provided throughout the buying process was unmatched and my family will definitely visit Danny at Morrie's Mazda for our future vehicle needs. More

Everything went as smoothly as possible, Dianne is very friendly and not at all pushy which is hard to find in most dealerships these days. friendly and not at all pushy which is hard to find in most dealerships these days. More

Very good experience with this dealership and sales/finance dept. Thank You. The warranty info was clear and consise and I understood the benefits gained by it. sales/finance dept. Thank You. The warranty info was clear and consise and I understood the benefits gained by it. More

I bought a Mazda 3 i Touring from Morries, through a very helpful, personable salesman named Curt B. There was no pushing, no sleaze, and the pricing was the best I could find in the state -- without even pr helpful, personable salesman named Curt B. There was no pushing, no sleaze, and the pricing was the best I could find in the state -- without even pressing very hard. However, the real test came a little later. I had purchased (for $34.99) their "buy happy" insurance -- mostly because I wanted the lifetime powertrain warranty. But there was another small feature: they offered a FREE return (all money back) on the vehicle within a 7-day, 300-mile limit if you decided you didn't want it. Not in my wildest dreams did I expect to need that particular clause. However, as I drove the new car home, I realized that I loved how the car handled, but wasn't thrilled with the audio system, the lack of navigation, the fabric interior... And so, after thinking about it for a few days, I called them up and said I wanted to return the vehicle -- and trade up to the Grand Touring trim line. I expected a bunch of grumbling or hemming and hawing, but instead, Curt B. looked into what they had available, and a few hours later I was driving home with the new vehicle. I had to pay the difference on the vehicles, of course, and they could have charged me top dollar. But I got the same discount on the new car that I'd negotiated on the old one -- better than any price I got by calling around. As you can tell, I'm a very happy customer. I recommend Morries heartily. More

Bravo & Kudos to everyone at Morries! Price: Best Bravo & Kudos to everyone at Morries! Price: Best Price Morries Mazda offers the best deals in the Twin Cities hands down. The only thing Bravo & Kudos to everyone at Morries! Price: Best Price Morries Mazda offers the best deals in the Twin Cities hands down. The only thing I'm not a fan of is the zero percent financing. For example, the vehicle MSRP is $38000. They're best price is $33000/ $5000 discount. If you choose the special financing plan zero or .9, you only get it for $37000/$1000 discount. It would be awesome to have the best price with zero. Salesman: Ben I would give Ben 5 stars. He was knowledgable and courteous. I originally bought a used cx-9 and wasn't happy with it and was able to exchang it for a new cx9. Thanks to the Buy Happy promise exchanging the vehicle wasn't a hassle at all. Ben and everyone else handled it professionally. Finance: Finance team The finance team was pretty good. When it came to financing there was a bit of a mixup. We were aiming for .9 or zero percent interest and didn't qualify because we didn't meet a certain credit score. I was told that conventional was the way to go. I was a little uneasy because I knew what my score was already. But my wife pushed me to just go with it and I did. A week later I was sent a letter showing my credit score to be higher than I was told(more than qualifies for zero). This would make anyone uneasy. So I brought it up to the manager and he was able to give me a good rate for the conventional loan. With the discount being greater on a conventional loan it made more sense to stick with conventional(as I was told). When I calculated everything again. They were right. They gave me a great deal. It calculated to be the same as going with the zero percent financing, but with lower monthly payments at a longer term. Even though I believed I wasn't given a good deal to begin with, which was already a descent deal, they still worked with me to make me happy. Wow, I've got to give it to these guys. They know what they're doing and you can TRUST them. If you feel you can get a better rate, fight for it before you sign. Take your time so you won't have to go through so much paperwork(signed paperwork three times). Bottom line, I was unhappy and they made me happy. Highly recommend these guys! More

I visited Morrie's Mazda twice before making my final purchase (Mazda CX-5). I have to say that I couldn't have asked for a better buying experience. My initial two visits to Morrie's were to test drive purchase (Mazda CX-5). I have to say that I couldn't have asked for a better buying experience. My initial two visits to Morrie's were to test drive a few cars and ask (many!) questions regarding models, options, prices, warranties etc. During each visit I worked primarily with Justin Moeller. Justin was extremely helpful in answering any questions I had, without making me feel pressured to purchase before I was ready. Throughout the decision making process, Justin and the team made themselves available via email and phone. They communicated very clearly through the entire process, including working within my price range to get me a car that had not only everything I need, but also a few extras: my "don't need, but still want" list. On the day of my purchase, I was in and out of the dealership with a very clear understanding of my payment plan, as well as many other details (maintenance plan, warranties etc.). I would recommend Morrie's Mazda to anyone who is looking for a smooth, low stress, individualized buying experience. More

Our sales rep, Dan Hagge and is professional, knowledgable, friendly and accommodating. I'm a long time customer of Morries Mazda because I feel they are trustworthy and do excellent work. knowledgable, friendly and accommodating. I'm a long time customer of Morries Mazda because I feel they are trustworthy and do excellent work. More