Morrie's Minnetonka Mazda

I highly recommend going to Morrie's Mazda to purchase a vehicle, new or used the sales team and managers are amazing people to work with. They went above and beyond to help me out. The atmospher purchase a vehicle, new or used the sales team and managers are amazing people to work with. They went above and beyond to help me out. The atmosphere is great and everything was simple. I really couldn't be happier with my new Speed3! More

I worked with Dianne Burnham at Morrie's Mazda while test driving a new Mazda 3. Dianne was great to work with and took the time to understand what I was looking for and the reasons behind it. She a test driving a new Mazda 3. Dianne was great to work with and took the time to understand what I was looking for and the reasons behind it. She also followed up to make sure I was satisfied even after I had told her a Mazda wasn't the right car for me (it was fun to drive but didn't fit my situation). I would highly recommend her. More

My husband and I have owned or leased 10 Mazdas; the newest from Morrie's Minnetonka Mazda. We are very happy with our vehicles because they are reliable, fun cars to drive. Neither of us truste newest from Morrie's Minnetonka Mazda. We are very happy with our vehicles because they are reliable, fun cars to drive. Neither of us trusted bringing our cars in for service until I met Jim Cruz at Morrie's several years ago. He takes time to explain the service that needs to be done and why. Jim is always friendly and professional. He is respectful and patient in dealing with my lack of knowledge. I trust Jim and Morrie's to treat us fairly and honestly. Based on my experience with the service department at Morrie's, I would and do recommend this dealership. More

I came to Morries Mazda in search for a used vehicle. I knew I had fair credit with some dings on my record. Other than my past history I have money in the bank that I gladly would have put on this vehicle knew I had fair credit with some dings on my record. Other than my past history I have money in the bank that I gladly would have put on this vehicle we were looking at. The saleswoman Dianne B was assisting us. As I am filling out the credit app she was happy as can be. I told her before she even ran my credit, that it was not very good. After she ran it, she basically kindly turned me away and gave me a lecture on how money down and a co signer would help. I did have a co signer but that is not why I was there. I wanted my own car with only my name on the loan/ vehicle purchase. She said "money talks" which turned me away. She seemed more interested in the sale rather than helping me. She stated because of my credit history. The bank would look at putting me into a more newer and expensive car, as well a car I may not even want. WHY... would I want to spend thousands on a car I do not want baffeled my mind. She would of had a sale if she listened carefully to what my needs were. After leaving. I did get an email. Thanking me for stopping by. The next following days. Mutiple emails from her and one other associate asking on my progress to when I will be back to discuss adding my co signer. I felt pressured. The motto is to "Buy Happy". How am I buying happy, if I am told I would be buying something I did not want. Happily I was able to get the car I wanted and a bank to finance me at another location out in Shakopee, MN. More

My experience with Morrie's was perfect for my needs. Greg was positive and extremely helpful. I appreciated the way everyone listened to what I wanted and worked with me to make it happen. Everything we Greg was positive and extremely helpful. I appreciated the way everyone listened to what I wanted and worked with me to make it happen. Everything went smoothly as we worked through the deal and paperwork. There were a couple of small issues with the 2012 Kia Soul I was buying. A cracked windshield from a rock chip. It was arranged to replace the glass at my home the next day. Everything went great and the glass was installed perfectly. In the end I was able to purchase the car I wanted at a very fair price, a reasonable figure for my trade and my payments were in the zone. My experience was one of the best I've had in 30 plus years of buying cars. I will be using to those free oil changes and car washes.....Morries will be the first place I check next time I'm ready to buy! More

I rated the dealership this high because it truly was a "great" experience. This was the first time buying a car for me and my wife and our sales associate, Dan Hegge made us feel very comfortable with ou "great" experience. This was the first time buying a car for me and my wife and our sales associate, Dan Hegge made us feel very comfortable with our experience. He went and grabbed a CX-9 in our budget from another dealer and let us take it home for a night so we could get our overall feel for the car, day and night. When we decided to buy the car, he took it into the shop and had all of the dings and dents removed like they always do at Morries Minnetonka Mazda and also had it detailed perfectly so it looked and felt like a new car. We also had the car get certified to make sure the entire car was in the best shape it could be. All of this took about 3 days but Dan called us each day with an update and kept us feeling in the loop at all times. He was very informative and helpful in the entire process from start to finish and he was very personable. We felt like we were buying a car from a family member. We would both recommend going into Morries Minnetonka Mazda and seeing Dan Hegge if you are looking for a Mazda or another used car!!! More

This was our first service experience at Morrie's Mazda. Dianne Burnham, our sales person, responded to an email on her day off about the steps we should take. We first spoke with Jean in Service, wh Mazda. Dianne Burnham, our sales person, responded to an email on her day off about the steps we should take. We first spoke with Jean in Service, who seemed to really care about getting the car in to be looked at. Jim met us inside; he was patient and asked a lot of questions to really understand what was going on. He asked Rich to go out on a test drive with us and it was very helpful to be in the car together, explaining and experiencing the vibration in real time . Both of these guys were very professional, while being friendly and personal. When I returned to pick up the car Jim explained what they had done and what they had found and I was pleased to see that what had been recorded on the service order was very detailed. The entire experience exceeded our expectations. After our very positive experience with Dianne and after this first service experience, we now will confidently recommend both the car we bought, the sales person, and the dealership to our friends and family. More

BUY HAPPY??? BUYER BEWARE!! Today I am extremely skeptical of the "Buy Happy" campaign Morrie's has initiated. Despite all of the 'wonderful' things displayed on this website, we have had a TERRIBL skeptical of the "Buy Happy" campaign Morrie's has initiated. Despite all of the 'wonderful' things displayed on this website, we have had a TERRIBLE experience. Let me tell you our story. We 'found' my dream car on their website - a beautiful little 2004 chili red Mini-Cooper S located at the Minnetonka, MN dealership. We drove from Hayward, WI - approx. 3 hours last Sunday to take a look at it. We instantly fell in love and decided to pursue it. Being closer in proximity to the Morrie's Chippewa Valley dealership, we contacted them and made arrangements to test-drive a similar vehicle they had on their lot. We drove down there on Monday late afternoon despite bad roads and inclement weather. At that time, we decided to purchase the Mini, and their staff called the Minnetonka dealership to ensure it was still available, which it was. We signed a purchase agreement/contract & left a monetary deposit at that time and arranged for the car to be picked up from Minnetonka and delivered to Morrie's CV dealership. All week, our excitement was building - we couldn't wait to pick up our precious Mini, and waited for the salesperson to call us with the good news. Imagine our extreme disappointment when the salesperson called and told us that THE CAR HAD BEEN SOLD OUT FROM UNDER US!! Despite the fact that we had a purchase agreement, apparently the Minnetonka dealership had sent the car elsewhere to be sold to someone else. We pursued this with the staff at Morrie's Chippewa Valley, thinking there could be a solution to this problem. However, we were wrong. We felt more could have been done to salvage this sale and our trust. Again, we were wrong. Now, you're probably thinking "this is just a car - get over it." But, it's the principal of the matter. For years, this has been my dream car - every time I saw one, I would get excited and say "some day I will have one of those." We finally felt the right car at the right price fell into our laps - it was just too good to be true! Now, we are extremely angry and very distrustful of the Morrie's franchise. We feel they have violated our trust and are doing very little to earn it back. We attempted to communicate with the general manager of Morrie's Chippewa Valley, but received an e-mail that he was not available, after being told he is usually at the dealership on Saturdays (the earliest he could meet would be Wednesday - more time off of work and a 2 hour drive one way for us to accomplish this). It didn't appear to us that he was worried about losing a customer. What's bothersome to us, is that there is no clear explanation as to the sequence of events which led to this situation. At least none that has been presented to us. SO, to the owner(s) of the 2004 chili red Mini-Cooper S ... we hope you enjoy our car. To everyone else - beware. More

Dianne was great to work with. I purchased a pre-owned Mazda MPV from Morrie's as a second vehicle. She helped me every step of the way, from the test drive to assisting me with getting the vehicle home ( Mazda MPV from Morrie's as a second vehicle. She helped me every step of the way, from the test drive to assisting me with getting the vehicle home (which was a BIG help to me!) The MPV had just been traded in on the morning of the Saturday that I bought it. She had it delivered to me the following Monday afternoon, cleaned and ready. She also made sure that my financing was taken care of while I took the vehicle out for an inspection. This was the smoothest vehicle purchase I have ever made. Dianne is a very popular salesperson with the customers there and I can see why. She is very friendly and helpful and I'll definitely ask for her again for my future vehicle purchases. More

I've driven a 626 since I bought it new in 1996 and have always had it serviced at Morrie's Minnetonka. Recently my children convinced me it was time to upgrade to a newer car. I knew that there were have always had it serviced at Morrie's Minnetonka. Recently my children convinced me it was time to upgrade to a newer car. I knew that there were a number of different options I would find satisfactory. Due primarily to the exemplary service I have enjoyed at Morrie's for over 25 years as well as the unfailing friendliness and helpfulness of the entire staff, I confined my search to Mazda and ultimately bought a new CX5, which I confidently expect will be well-serviced at Morrie's going forward. More