Morrie's Minnetonka Mazda

Jim Cruz was friendly and welcoming. He responded to all questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I wi questions in a timely manner. Jim not only helped me with my service needs, but he also identified some necessary services that I had neglected. I will be a return customer as a result of my interactions with Jim. More

A+++ In this age of superlatives they are the greatest team of service technicians anyone could ever want. Michael, James, Jean, Jason, Sean, Andrea and more give my cars the best of servicing. team of service technicians anyone could ever want. Michael, James, Jean, Jason, Sean, Andrea and more give my cars the best of servicing. More

Worked with Diane Burnham to buy a 2012 Dodge Grand Caravan. She was fantastic! Very flexible in looking at different options and so knowledgeable. Go see Diane if you are going to Morries! Caravan. She was fantastic! Very flexible in looking at different options and so knowledgeable. Go see Diane if you are going to Morries! More

Brought my car in for service and was helped by Jason George. Jason has always been kind and always informs me what needs to be done on my car. Great service Was just in again on Friday jan 24th and George. Jason has always been kind and always informs me what needs to be done on my car. Great service Was just in again on Friday jan 24th and again and again impressed with what they have done. Love these guys. More

Truck was filthy I found a McDonalds wrapper in the backseat. I know you have a carwash on site how hard is it to run the car through so It doesn't look like it just drove from the otherside of the cit backseat. I know you have a carwash on site how hard is it to run the car through so It doesn't look like it just drove from the otherside of the cities. Not promptly greeted. Unknowledgeable about the vehicle of my interest. If you want to continue in the business and like making money you should try a little bit harder. More

Excellent experience! Very knowledgable people and super friendly!! Mike Tackett helped me throughout the whole process and sat with me patiently until I picked out the right vehicle for me! I will come bac friendly!! Mike Tackett helped me throughout the whole process and sat with me patiently until I picked out the right vehicle for me! I will come back! More

I dropped my cell phone down the console of my wife's. CX9. Jim took care of the problem and retrieved my phone. No charge! Great service as usual from Jim! Thanks! wife's. CX9. Jim took care of the problem and retrieved my phone. No charge! Great service as usual from Jim! Thanks! More

Diane help me and my family find the perfect SUV for us. She explained everything about the car, much more than any other dealership had. She went above and beyond in making sure we knew all the little det She explained everything about the car, much more than any other dealership had. She went above and beyond in making sure we knew all the little details about the car before we drove off the lot. We would buy from her again. More

I have been going to Morrie’s Minnetonka Mazda for 19 years & would never think of going anywhere else. Even when my vehicle is no longer under warranty I still go there for routine maintenance due years & would never think of going anywhere else. Even when my vehicle is no longer under warranty I still go there for routine maintenance due to their exceptional Service Department. Estimates given prior to service are always on the money & the wait time is always accurate. On occasion I have suggested that I needed a certain service, but was told by the Service Team that it was not necessary. On one occasion, I swore I needed shocks, but I was actually brought into the Service Bay & was shown that I didn’t need them, so I truly trust them. Their Service Department is very friendly, very knowledgeable & most of all honest! I usually deal with Jim Cruz, who is exceptional, but I have also dealt with Jean & Jason, who are also exceptional. Morrie’s Minnetonka Mazda has always been a pleasant experience for me & like I said, I would never think of going anywhere else. I highly recommend Morrie’s Minnetonka Mazda to everyone! More

I bought a 2012 Speed3 from Morrie's Mazda in May of 2012, despite living 1.5 hours away from the dealer (they are my closest Mazda dealer). I have no major complaints about the buying process. Immedi 2012, despite living 1.5 hours away from the dealer (they are my closest Mazda dealer). I have no major complaints about the buying process. Immediately after buying I noticed some minor but very annoying problems with the car. I wrote them all down, set up a service appointment, booked a hotel room, and took a day off of work to get the repairs done. I carefully explained the problems and situation to multiple service employees prior to making the trip. Long story short, they didn't fix even one of the issues I had. Not only did I waste a ton of time, money, and frustration, my brand new car still shoots gasoline out of the fill port all over the side evey time I fill up. My salesman, Justin, had the nerve to tell me that gasoline spilling all over my car isn't a problem, and that I could just continue wrapping the nozzle with paper towels. I made several calls to a manager who never returned them. I tried going through Mazda, which was no help. Honestly, after what happened I can't imagine ever setting foot inside that dealer again, even though the remaining problems that need fixing instill an animal rage within me. They ruined the entire new car experience for me. After they had my money, they had absolutley no interest taking care of me or my car, even though it was and still is under warranty. Please save yourself the frustrations I had. More