Morrie's Minnetonka Mazda

Flexible and fabulous The dealership always finds a way to get me in within a couple days when online scheduling shows its full. They treat you with respect and are always The dealership always finds a way to get me in within a couple days when online scheduling shows its full. They treat you with respect and are always kind. I highly recommend them. More

New Lease So far I’m happy with the vehicle. It is small but love the power. I think the deal was fair but the price could always be more competitive. I So far I’m happy with the vehicle. It is small but love the power. I think the deal was fair but the price could always be more competitive. I hate that additional options are talked about after the “deal” has been made. All dealerships do it, but it’s annoying and puts the customer in a precarious position. The people were fantastic. I loved working with each of them. Greg, Barb, and Allie. They felt genuine and sincere but weren’t annoying to deal with. I felt like I could level with them on what I needed, they heard me, and then got me into the deal that made sense for me. It will be very interesting how the return of the lease and how the resigning process goes so more to come in 36 months!!! More

Anne Scott and Andres Anne was great and super helpful getting the car set up for us and showing different features that the car has. Scott was amazing getting the deal to Anne was great and super helpful getting the car set up for us and showing different features that the car has. Scott was amazing getting the deal together he made getting the car super easy, and Andres was one of the best finance guys i have ever had at a dealership and helped protect the car with best options available. Best part is I live in ND and spent 45 mins there doing paper work and was out to door in my new car. AND they saved me 2,000 from the ND Mazda dealer. More

Excellent Listened well to my concerns, and they were extremely accommodating. They have made many follow up calls to make sure I am happy with my purchase and Listened well to my concerns, and they were extremely accommodating. They have made many follow up calls to make sure I am happy with my purchase and to see if I have any other questions. More

Jim Cruz handles all my service requests & is does a great j Morries and Jim Cruz always do an excellent job getting my appointment when it is convenient for me completing the work timely and getting it done rig Morries and Jim Cruz always do an excellent job getting my appointment when it is convenient for me completing the work timely and getting it done right the first time More

Smooth process We knew the model and trim before entering the showroom. Our salesperson was extremely helpful and made the whole process go very smoothly. Mazda’s tr We knew the model and trim before entering the showroom. Our salesperson was extremely helpful and made the whole process go very smoothly. Mazda’s trim levels and Morries buy happy system make for a very low-stress buying experience. More

Sold a car after an appointment was set up I made an appointment to purchase a used car from this dealer and confirmed my appointment the morning as I was driving. The dealer sold the car to I made an appointment to purchase a used car from this dealer and confirmed my appointment the morning as I was driving. The dealer sold the car to another customer 15 minutes prior to my appointment and they tried to get me to buy a different vehicle from him. I called the gm/owner of the store and he said it is first come first serve and didn’t care that I drove 2 hours on icy roads that morning. Very poor business model in my opinion. Buyers beware. Dealer just about making money, not sticking to their word More

Unbelievable Experience I purchased my vehicle from Morrie's on October 13, 2018, it was a pre certified 2015 CX9 due to recommendations from my sister in law. My vehicle sto I purchased my vehicle from Morrie's on October 13, 2018, it was a pre certified 2015 CX9 due to recommendations from my sister in law. My vehicle stopped on me October 29, 2018, it took their Mazda roadside assistance 28 hours to tow the vehicle from a side street in St Paul to Minnetonka. My car was left unlock for all of this time and on this morning after they finally got it and had their service department look at it, they tell the motor is out on the vehicle but Mazda will be sending a brand new motor. The management staff of Pete and Casey were unbelievably uncharismatic, no sympathy or empathy and slightly rude during this process. The car was suppose to go to Inver Grove location as it was closer to St Paul where the car was stranded and their service manager Dustin fall right in line with Pete and Casey, horrible experience with these individuals and are in the wrong line of business because they lack the understanding of Customer Service. But I will say that my sales rep Curt at Minnetonka seem to me to have character, integrity and seems to be a good person with a good heart. Curt was truly amazing during this process because of his characteristics as a person. I am not sure if any a course in customer service with help these individuals as some of these traits just have to come from within and they just don't have it within themselves. At this point in time I wouldn't refer anyone to Morrie's, I didn't BUY Happy, and very dissatisfied with the lack of service that was provided to me. More

Professional Staff I had been to two other dealers and knew what vehicle I wanted. I had an excellent experience and drive away in a new Mazda CX-5 2018 model! I highly I had been to two other dealers and knew what vehicle I wanted. I had an excellent experience and drive away in a new Mazda CX-5 2018 model! I highly recommend this dealership. Zero percent financing right now as well. More

HELLCAT GOES TO IOWA Worked with CURT on line - phone - and at dealership to buy the 2016 HELL CAT - He did awesome job - not pushy - went for good test drive as I wanted Worked with CURT on line - phone - and at dealership to buy the 2016 HELL CAT - He did awesome job - not pushy - went for good test drive as I wanted to see what the car would do for real. Had all the books and keys with the car. Ask for CURT and he will work for you. Did have little trouble with title office help did not sign it in the right place but he took care of that. Thanks CURT. Jim and Vicki from Iowa. More