Morrie's Minnetonka Mazda

Jim Cruz handles all my service requests & is does a great j Morries and Jim Cruz always do an excellent job getting my appointment when it is convenient for me completing the work timely and getting it done rig Morries and Jim Cruz always do an excellent job getting my appointment when it is convenient for me completing the work timely and getting it done right the first time More

Smooth process We knew the model and trim before entering the showroom. Our salesperson was extremely helpful and made the whole process go very smoothly. Mazda’s tr We knew the model and trim before entering the showroom. Our salesperson was extremely helpful and made the whole process go very smoothly. Mazda’s trim levels and Morries buy happy system make for a very low-stress buying experience. More

Sold a car after an appointment was set up I made an appointment to purchase a used car from this dealer and confirmed my appointment the morning as I was driving. The dealer sold the car to I made an appointment to purchase a used car from this dealer and confirmed my appointment the morning as I was driving. The dealer sold the car to another customer 15 minutes prior to my appointment and they tried to get me to buy a different vehicle from him. I called the gm/owner of the store and he said it is first come first serve and didn’t care that I drove 2 hours on icy roads that morning. Very poor business model in my opinion. Buyers beware. Dealer just about making money, not sticking to their word More

Unbelievable Experience I purchased my vehicle from Morrie's on October 13, 2018, it was a pre certified 2015 CX9 due to recommendations from my sister in law. My vehicle sto I purchased my vehicle from Morrie's on October 13, 2018, it was a pre certified 2015 CX9 due to recommendations from my sister in law. My vehicle stopped on me October 29, 2018, it took their Mazda roadside assistance 28 hours to tow the vehicle from a side street in St Paul to Minnetonka. My car was left unlock for all of this time and on this morning after they finally got it and had their service department look at it, they tell the motor is out on the vehicle but Mazda will be sending a brand new motor. The management staff of Pete and Casey were unbelievably uncharismatic, no sympathy or empathy and slightly rude during this process. The car was suppose to go to Inver Grove location as it was closer to St Paul where the car was stranded and their service manager Dustin fall right in line with Pete and Casey, horrible experience with these individuals and are in the wrong line of business because they lack the understanding of Customer Service. But I will say that my sales rep Curt at Minnetonka seem to me to have character, integrity and seems to be a good person with a good heart. Curt was truly amazing during this process because of his characteristics as a person. I am not sure if any a course in customer service with help these individuals as some of these traits just have to come from within and they just don't have it within themselves. At this point in time I wouldn't refer anyone to Morrie's, I didn't BUY Happy, and very dissatisfied with the lack of service that was provided to me. More

Professional Staff I had been to two other dealers and knew what vehicle I wanted. I had an excellent experience and drive away in a new Mazda CX-5 2018 model! I highly I had been to two other dealers and knew what vehicle I wanted. I had an excellent experience and drive away in a new Mazda CX-5 2018 model! I highly recommend this dealership. Zero percent financing right now as well. More

HELLCAT GOES TO IOWA Worked with CURT on line - phone - and at dealership to buy the 2016 HELL CAT - He did awesome job - not pushy - went for good test drive as I wanted Worked with CURT on line - phone - and at dealership to buy the 2016 HELL CAT - He did awesome job - not pushy - went for good test drive as I wanted to see what the car would do for real. Had all the books and keys with the car. Ask for CURT and he will work for you. Did have little trouble with title office help did not sign it in the right place but he took care of that. Thanks CURT. Jim and Vicki from Iowa. More

Salesman praise Customer service and service that Lester your salesman offered was fantastic and everyone is so friendly and helpful. I would recommend Morris Mazda Customer service and service that Lester your salesman offered was fantastic and everyone is so friendly and helpful. I would recommend Morris Mazda to everyone More

Don't go anywhere else! Knowledgeable salespeople, Ask for Sonja! Entire crew is great to work with. Honest and reliable dealership, have now purchased 6 Mazda vehicles from Knowledgeable salespeople, Ask for Sonja! Entire crew is great to work with. Honest and reliable dealership, have now purchased 6 Mazda vehicles from Morrie's! More

five star customer service. Sonya has very excellent customer sevice. She was very patient and she keep in contact with me to make sure I finished my application. I will send all Sonya has very excellent customer sevice. She was very patient and she keep in contact with me to make sure I finished my application. I will send all my frienda and family to her. More

Great experience at IGH location After researching and thinking through what I wanted, I walked into the Morrie's closest to me, the one in Inver Grove Heights. I walked up to a desk After researching and thinking through what I wanted, I walked into the Morrie's closest to me, the one in Inver Grove Heights. I walked up to a desk and let them know that I wanted to talk to somebody about a used car purchase. I was introduced to Terry Buchholz and she was able to help me narrow down to the perfect vehicle for me. I knew I wanted a CX5, so we test drove one, and then I took some time to think and ended up purchasing one much newer because it had so many great features, and I'm sure I'll be driving this car for many, many years (just like I did with my Miata). No haggling, good warranty offering. Everybody was so good to deal with, More