Morrie's Minnetonka Mazda

Jim Cruz is always absolutely wonderful to work with. He is a helpful, flexible problem solver. And i know he is supported by a great team of mechanics. is a helpful, flexible problem solver. And i know he is supported by a great team of mechanics. More

tire replacement The crew at Morrie's was very professional and completed the requested job within the stated time frame. The estimated cost for the service was met an The crew at Morrie's was very professional and completed the requested job within the stated time frame. The estimated cost for the service was met and I appreciate the opportunity to consider different options. Thanks, More

Lease Mazda CX-3 Overall experience was excellent. First time leasing a car, I didn’t feel pressured at any point and felt like I was given all the information I neede Overall experience was excellent. First time leasing a car, I didn’t feel pressured at any point and felt like I was given all the information I needed to make my decision. More

Very good Mark was awesome and really helped me figure out which car model I wanted. I had other options but went back to buy from Morrie’s just because of how Mark was awesome and really helped me figure out which car model I wanted. I had other options but went back to buy from Morrie’s just because of how helpful Mark was. He was also super helpful when I did a return for an upgraded version of the same car. 10 out of 10!!! Ali was also a total pro with the financing - I would hire her away if she ever wants to do lending work at a law firm rather than a dealership! More

50K Mile Tuneup The staff at Morries is top notch. They are always friendly and communicate everything to you as they go. Quote times to have the work done is right The staff at Morries is top notch. They are always friendly and communicate everything to you as they go. Quote times to have the work done is right on. Best car and service I’ve ever had. More

Easily made an appointment; came to have dashboard light Prompt service; Jim Cruz is great; talked with me about a potential new car; gave my name to saleswoman who has not called yet. I appreciate that they Prompt service; Jim Cruz is great; talked with me about a potential new car; gave my name to saleswoman who has not called yet. I appreciate that they top off all fluids; greet me when I first arrive; actually have paperwork ready and appear to expect me! More

CX5 service They did not push services that weren't needed. Unnecessary services were not pushed on me as well. I appreciated that. The waiting area was also n They did not push services that weren't needed. Unnecessary services were not pushed on me as well. I appreciated that. The waiting area was also nice. More

I Love This Place! Since 2008 I've purchased 2 MX-5 Mazda Miatas and had them services exclusively at Morrie's Mazda. The sales people are great (especially Curtis Bjork Since 2008 I've purchased 2 MX-5 Mazda Miatas and had them services exclusively at Morrie's Mazda. The sales people are great (especially Curtis Bjorkland) and the Service team is so nice and efficient that I can't imagine going anywhere else. The waiting area has always been clean with TVs, free wifi, complimentary beverages and snacks. Now, with the recent remodel, all the facilities are sleek and beautiful! More

Taillights change Service was fast, and it took the time they said it was going to take. The waiting area was clean and tidy. Restrooms were also very clean Service was fast, and it took the time they said it was going to take. The waiting area was clean and tidy. Restrooms were also very clean More

Horrible customer service I brought my car in for a diagnostic because it wouldn’t start after we replaced a fuse. I got a call at 10:36 letting me know how much the diagnost I brought my car in for a diagnostic because it wouldn’t start after we replaced a fuse. I got a call at 10:36 letting me know how much the diagnostic would be and I asked mike vang to call me with any updates. I called the service desk at 2:00 because I hadn’t heard anything. The lady that answered was super rude and I didn’t get an answer to any of my questions on if my car would be done by end of day. My husband told me my car was done- they didn’t call me. It took 5 hours to figure out they needed to change a fuse. When I went to pick up my car, the person at the front told me they weren’t charging me for the labor to put in the fuse-like I should feel grateful that a 5 cent fuse that takes 2 seconds to put in wasn’t charged ON TOP of the ridiculous $180 diagnostic charge?! Mercedes doesn’t even charge that much. When I was done paying, it took 10 minutes for them to find my car. Where was it? Why didn’t they know where it was?! I was thinking while waiting that at least my car will have been washed because it needed to be. NOPE! The guy pulled up and my car had not been washed. I have never had bad service here and yesterday’s service was one of the worst I’ve experienced. I couldn’t get an update on my car, I was ripped off by a diagnostic which by the way- my service light is on and they didn’t mention anything about that- I would like an explanation for this-, my car wasn’t washed and morries LOST MY CAR for 10 minutes. I love Mazda cars and am getting ready to buy another one but this whole experience is making me think differently. More