Morrie's Minnetonka Mazda

On March 20,2021 I chatted with used car sales person Scott Wheatley. I was interested in making the 90 minute drive into town to see a used Town & Country van but wanted to be sure it would be availabl Scott Wheatley. I was interested in making the 90 minute drive into town to see a used Town & Country van but wanted to be sure it would be available. I made an appointment for two hours later and Scott assured me that he would keep the van keys on his desk so it couldn’t be sold out from under me. I arrived at Morrie’s Mazda an hour and 45 minutes later. Greeted by another salesman, Michael - he took me to see the van. Ten minutes later Scott arrived to tell me the van had been sold! I spent almost three hours and drove over 120 miles only to be offered a taco lunch for my inconvenience. Calls and emails to the management of Morrie’s Mazda have proved them to be unwilling to even address my issue, not even an apology or offer to pay for my gas. Whether it was Scott who did not keep his word or another sales person who sold the van out from under Scott as well as me, I don’t know. But the lack of honesty and integrity is striking and just reinforces the stereotype of what used car sales people are like. This was a horrible, terrible, very bad experience. And to date this is the second time I have tried to post a review. NOT surprisingly they are unwilling to post a NEGATIVE review giving the public the false belief that this is a reputable place. My experience proves it to be anything BUT reputable. STAY AWAY from Morrie’s Mazda if you are looking for honest, fair treatment when TRYING to buy a used car! More

Excellent customer service, Appreciated the video from the technician in regards to service needed, repairs were completed in a timely manner. The rental process was also seamless!! Highly recommended!! the technician in regards to service needed, repairs were completed in a timely manner. The rental process was also seamless!! Highly recommended!! More

Never buy or repair an auto at MORRIE’s especially Morrie’s Mazda. The service-always the worst. Mazda 6 great car but service sucks!!! Morrie’s Mazda. The service-always the worst. Mazda 6 great car but service sucks!!! More

Morrie’s Mazda is a World Class dealership! The buying experience is excellent and the service team is best in class. Communication is always clear, precise and thoughtful. experience is excellent and the service team is best in class. Communication is always clear, precise and thoughtful. More

Customer service is impeccable. Went above and beyond to fix my car, and went out of their way to save me money on parts. I took in my car for a 30k checkup, and they showed me a video of the underneath of fix my car, and went out of their way to save me money on parts. I took in my car for a 30k checkup, and they showed me a video of the underneath of my car, explaining everything that needed replacing, which was awesome. They broke down prices for me upfront, and getting a loaner car while mine was serviced was no problem. Later that day, I got a call telling me they discovered a way to avoid buying new parts, and saved me a significant amount of money in the process even AFTER I approved the purchase of new parts. These guys rule. I don't know how their prices compare to other places, but I only trust these guys to do right by me. More

Best Customer Service What I thought would be impossible became my best ever car buying experience. It was a race to meet a relocation deadline and Montrell Yancey was able What I thought would be impossible became my best ever car buying experience. It was a race to meet a relocation deadline and Montrell Yancey was able to find the exact car I wanted (not currently on the lot), have it delivered to the new address out of state, and has been in contact to ensure all is well. Montrell continues to provide the absolute best service. His personal touch with every question and detail is refreshing and has definitely made a lasting impression with me. More

Excellent experience getting a used car Everyone at the dealership was great to work with, but Curt Bjorklund went above and beyond. This was my first time trying to find a car, and I had le Everyone at the dealership was great to work with, but Curt Bjorklund went above and beyond. This was my first time trying to find a car, and I had left a few other local dealerships feeling overwhelmed. Curt walked made the process easy and seemed to genuinely care about my satisfaction. He took the time to get to know me and my mom and worked around a chaotic, last-minute schedule. Also, they had the car I'd been looking for at the best price I've seen in the Twin Cities area. I highly recommend the dealership overall and especially Curt! More

The guys in service are fantastic! They explain things in a way I can understand and they go above and beyond to help me out. My car is running so smooth and I am so happy! I’d refer Morrie’s Mazda to a in a way I can understand and they go above and beyond to help me out. My car is running so smooth and I am so happy! I’d refer Morrie’s Mazda to anyone. Thank you for keeping my car in great shape so I can go on with my life as I need to! More

Oil Change and Air Bag recall Everything was great. But a day later I noticed my Brake lite on and It looks like my emergency break has been moved. When I touched it pushed it dow Everything was great. But a day later I noticed my Brake lite on and It looks like my emergency break has been moved. When I touched it pushed it down the light went off. But it seems to not be down all the way like it is stuck and I cant get it down all the way to lock in. If I hit it a little the brake light comes on so it is not locking in place. More

Always friendly. Love the new look will return when ready to trade my Mazda I did not see Ryan my sales person two years ago to trade my Mazda I did not see Ryan my sales person two years ago More