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Morrie's Minnetonka Mazda
Minnetonka, MN
927 Reviews
Buy Happy®. Once you get it, you’ll never want to buy a car without it. To understand Buy Happy®, you need to understand the principles behind it. There’s a stigma attached to car buying, and it’s one we don’t much care for – so at Morrie’s, we do things a little differently. Buy Happy® is car shopping the way it should be; zero pressure, hassle-free, and transparent. Our information-rich salespeople are compensated based on the number of vehicles they sell, regardless of price. Put simply, this means that they’ll try to find the best vehicle to suit your needs – not the one that will put the most money in their pockets. Speaking of pricing, all of our vehicles are clearly marked with our Best Price First, Pure and Simple™. No haggling; every guest pays the same low price. Sound too good to be true? It isn’t. It’s Buy Happy®. At Morrie’s, it’s all about the experience. Whether that’s buying, selling, or servicing, we’re committed to providing the Twin Cities with the best automotive experience possible. Ultimately, that’s what a dealership’s reputation is based upon – and that’s what has set Morrie’s Automotive Group apart. Buy Happy® is car buying the way it should be. Fun. Informative. Honest. Easy. Rewarding. Affordable. And you can only Buy Happy® from Morrie’s Automotive Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 927 reviews
September 08, 2021
Entire sales experience was subpar and full of tiring hassles. Their advertised best price first and great inventory selection is seldom found. By 7/22/21 I stopped at the dealership late afternoon a hassles. Their advertised best price first and great inventory selection is seldom found. By 7/22/21 I stopped at the dealership late afternoon and wanted to check out a CX-5. Their sales person initially got a different trim and color that I preferred. After my request for specific color and options he pulled out a Silver vehicle and told there is no Grey color option available and might cost more. After going through their sales proposal and their pressure to sign off immediately to avoid car being sold out I had to wait for a total of over 4 hours with no progress and after 8:30 PM they told me the sale could not be complete due to technical difficulties. Next day I noticed a Grey vehicle in stock with another dealership at even lower price but the sales person again told me only that the color option is available only with Turbo at 2K extra. Then I was told I will have the best possible price offered. While I was signing off the silver vehicle, I noticed the Grey vehicle I asked for was parked right next to the car they showed to me. Then they said it's already reserved for an employee there. Just by next day the vehicle with color choice I asked for was showing up in their dealership website at over 2K lower. I was totally shocked and immediately reached out to their sales team but had to wait for another day due to holiday and check up again. I stopped by there by next day to get a reasonable solution on the price and color choice but to my shock I was told nothing else could be done as I already signed off. After a long wait again I had to make a tough choice and return the vehicle with a 190 fee which adds to the pain of already not getting the car I liked. Overall the experience was extremely painful and I had to go through a lot of mental agony and regret my decision. Adding to all these , there was a lot of upselling pushes. There had been no response after conveying the same in feedback to management. Even with such a great product from Mazda the purchase couldn't be complete due to lack of transparency and customer friendliness at the dealership. More
by karthek
Employees Worked With
Allie Bertsch
September 02, 2021
Dealership is modern, quiet, and spacious with a smart layout, and ample inventory. We were greeted immediately by a salesperson who was friendly, knowledgeable, accommodating, and diligent. layout, and ample inventory. We were greeted immediately by a salesperson who was friendly, knowledgeable, accommodating, and diligent. More
by Happy Owner of a CX-5 Signature SUV
Employees Worked With
Terry Glass
August 18, 2021
Very friendly and professionalBrennan Harvey was nice Very friendly and professional Brennan Harvey was nice and friendly and funny and we were very pleased the way he handled everything. Brennan Harve Very friendly and professional Brennan Harvey was nice and friendly and funny and we were very pleased the way he handled everything. Brennan Harvey gets 10 stars from Benkowski family. More
by danielasimona40
Employees Worked With
Other Employees :
Walid Issa, Walid made us feel very comfortable, he was courteous and funny.
August 11, 2021
Those I worked with were courteous and knowledgeable. they had the type of vehicle I was looking for. They gave me a fair price for my trade-in. they had the type of vehicle I was looking for. They gave me a fair price for my trade-in. More
by K & L
August 07, 2021
Morrie’s service was excellent! The process was extremely smooth and everyone was very helpful and informative. I left feeling satisfied and happy with everything. smooth and everyone was very helpful and informative. I left feeling satisfied and happy with everything. More
by ashley.juza
Employees Worked With
Steve Evans, Andres Herrera
June 30, 2021
We were especially impressed with Curt Bjorkland’s knowledge of the vehicle we purchased and his respectful and friendly manner. knowledge of the vehicle we purchased and his respectful and friendly manner. More
by rayetta
June 16, 2021
Mario was very helpful and polite! Very funny guy!Allie Mario was very helpful and polite! Very funny guy! Allie very polite and friendly also treated us like family! We will recommend this dealer to our Mario was very helpful and polite! Very funny guy! Allie very polite and friendly also treated us like family! We will recommend this dealer to our friends. Thank you 😊 More
by Debora
Employees Worked With
Allie Bertsch
June 04, 2021
We appreciated the upfront nature of the sales staff with respect to their car pricing policy and in thoroughly reviewing the car fax with us. respect to their car pricing policy and in thoroughly reviewing the car fax with us. More
by 1990morden
Employees Worked With
Brennan Harvey, Allie Bertsch
May 13, 2021
As my record shows, I have had positive experience with Morrie’s Mazda over a number of years I’ve leased from Morrie’s. The CX-9 is a beautiful car, easy to drive & park, has great features - a great ca Morrie’s Mazda over a number of years I’ve leased from Morrie’s. The CX-9 is a beautiful car, easy to drive & park, has great features - a great car at an affordable lease price. I’ve always experienced prompt routine service in the service department from friendly people in a comfortable wait space. Working with Curt Bjorklund always makes the leasing process seamless & painless! I’d rate it 5-star all the way! - Roxann Johnson More
by roxanngjohnson
Employees Worked With
