
Morrie's Minnetonka Ford
Minnetonka, MN
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We have just leased our 5th car from Mikal Kindem. Mikal's style of customer service is precisely what keeps us coming back. He first listens to what we are looking for. Then he searches until he fi Mikal's style of customer service is precisely what keeps us coming back. He first listens to what we are looking for. Then he searches until he finds the vehicle best suited to our needs. He respects our budget considerations and works within our means. He has never attempted to "sell" us a product that he knows will not be within our parameters. He returns phone calls promptly and always has or finds the answers to our questions. His demeanor is friendly and not overbearing, and he always lets us know he and Morries appreciate our business. More
The Buy Happy promise is not what it says. We purchased a car and wanted to exchange it 4 days later because of significant issues with the car. We thought since they had the Buy Happy Promise that it shou a car and wanted to exchange it 4 days later because of significant issues with the car. We thought since they had the Buy Happy Promise that it should be a big deal. We received a lot of attitude, hassel, a 3 hour wait with 2 children in tow (even though we called at 11 to let them know we would be there at 3), and comments like "we can't just snap our fingers and say poof to make this former sale go away". I informed them they should read their buy happy promises because that is exactly what they claim to be able to do. In the end we were argued with, treated like we didn't know what we were talking about, made to wait 3 hours, and ended up loosing 300 on the exchange. So much for Buy Happy. We will not be going back there. More
I recently purchased a 2005 Lincoln Aviator. Fred was great and very helpful and knowledgeable. He explained the Buy Happy Promise and was able to get the crack on the lift gate repaired for me. After th great and very helpful and knowledgeable. He explained the Buy Happy Promise and was able to get the crack on the lift gate repaired for me. After the repairs were made, Fred delivered my Aviator to me at work. I must say this was the best service I have had buying a car. From the Sales to Finance they made me feel welcomed and at ease. I will definitely recommend Morries Minnetonka Ford Lincoln to my friends and family. More
I purchased a Ranger Edge Supercab from them back in 2004. I brought it back to see how much they would give me for it and I almost choked. I would never buy from them again. The Toyota dealer that I 2004. I brought it back to see how much they would give me for it and I almost choked. I would never buy from them again. The Toyota dealer that I bought my new car from would have given me $900 more than this dealership offered. Guess they don't value their own products. More
My wife and I were shopping for a used car and stopped at Morrie's because it is close to our home. Bob listened intently to what we wanted and then showed us several vehicles that met our criteria. Ofhanded Morrie's because it is close to our home. Bob listened intently to what we wanted and then showed us several vehicles that met our criteria. Ofhandedly, he mentioned a new car and showed us several options just for size comparisons. He then told us about various factory incentives available now so that it was advantageous to buy a new car for only a small amount over used. We NEVER buy new (last time was in 1979) and this may be the last family car we ever buy as we are both retired and tend to keep our cars a long time. Our new Fusion will probably outlive both of us. More
Bob was very friendly and knowledgeable about his job, I felt I had a non bias opinion about the options, and other questions I had. The dealership it's self was welcoming and family friendly. I will be bac felt I had a non bias opinion about the options, and other questions I had. The dealership it's self was welcoming and family friendly. I will be back in the future to buy again!! More
Competitive pricing, extensive inventory, caring customer service. We had a gresat experience. This was our third car that we have purchased from a Morries dealership over the past 7 years and each experie service. We had a gresat experience. This was our third car that we have purchased from a Morries dealership over the past 7 years and each experieince has been good. More
Bob Speweik at Morrie's Minnetonka Ford helped me get into my new Ford FUSION. Bob immediately came off as very genuine (that is NOT how I would typically describe a sales man). He was confident in Morr into my new Ford FUSION. Bob immediately came off as very genuine (that is NOT how I would typically describe a sales man). He was confident in Morrie's and he was confident in the Ford Brand, particularly keying in on the fact that I wanted a vehicle that was well engineered and well built, as I wanted the vehicle for many years/miles to come. Also, the Ford life time powertrain carried significant value for me. I highly recommend Bob Speweik and Morrie's Minnetonka Ford. It is worth your trip ... considering I live in the White Bear Lake area w/ at least five other Ford Dealerships between me and Minnetonka. Oh, and the free oil changes for three years is a nice little bonus as well. More
I went to Morrie's to buy my first car. Corey Laska was my salesman and made it as easy as possible! He let me know my options, the price ranges of each, and the benefits of everything on the car. At no my salesman and made it as easy as possible! He let me know my options, the price ranges of each, and the benefits of everything on the car. At no time did I feel pressured to buy something I didn't want. the dealership is great and I love my car (Ford Escape). Corey explained all the features on my car and he even found me some extra discounts (recent college grad). I'm happy that I went to Morries to get my car. The car is great, Corey Laska was great, and Morries was great! I would recommend all three (Ford Escape, Corey Laska, and Morries) to anybody! More