Morrie's Minnetonka Ford

I have purchased 3 new cars in the last 10 years. I am very impressed with the service department and its employees. Jim Misjak (service director) is by far the best! I watch him interact with customers very impressed with the service department and its employees. Jim Misjak (service director) is by far the best! I watch him interact with customers and employees and I am amazed on how he conducts himself. When I have dealings with him or others in the service department it is always top notch. Jim is professional, courteous, knowledgeable and approachable. He cares for his customers and I really appreciate that as a loyal Morries customer. When ever I have a serious car issue or as simple as an oil change the work is taken care of and with a smile from all employees of the service dept. I have dealt with Jim for a few years now and he is a true professional at all times. I appreciate what he does for me and I would recommend their service department to anyone. Thank you, Chuck More

A refreshing experience with an enthusiastic sincere young sales associate, Ron Dirckx. He used all resources to make the purchase process smooth and friendly. Ron was knowledgable with an attention to young sales associate, Ron Dirckx. He used all resources to make the purchase process smooth and friendly. Ron was knowledgable with an attention to details, his follow up very good. I even received a call a week later from him asking how the car was working out, and this was a used car. He is one who goes above and beyond the call, would recommend him if you are looking for a car. More

In the 3 1/2 years, I have been dealing with Morries Ford, I have never had a problem with the service done on my car and the friendleness of the employees when I go there is very refreshing and makes m Ford, I have never had a problem with the service done on my car and the friendleness of the employees when I go there is very refreshing and makes me want to go back knowing they will take care of my car needs with utmost professionalism. Thank you More

I gave this rating for the fact that Carolyn Hagen is the best sales person my wife and I have ever dealt with. Carolyn was completely honest, and really did us a great job on getting us what we wanted. We r best sales person my wife and I have ever dealt with. Carolyn was completely honest, and really did us a great job on getting us what we wanted. We recommend Carolyn, and Morrie's Minnetonka Ford to everyone we know. Thanks so much Carolyn for the best service! More

Curtis was very helpful and informative. He spent a lot of time going over the car"s features before our test drive. Once we purchased the car he helped us program everything in the car. He made sure we of time going over the car"s features before our test drive. Once we purchased the car he helped us program everything in the car. He made sure we got the best deal and I felt he took very good care of us. We will definitely return to Morries Ford Lincoln for future car needs, and refer all of our friends to Curtis. More

we were very pleased with Carolyns professionalism and knowledge. We also had a fun experience with lots of laughter and joke telling. I would recommend people ask for Carolyn if they want a truly uniqu knowledge. We also had a fun experience with lots of laughter and joke telling. I would recommend people ask for Carolyn if they want a truly unique time buying a car. Wherever Carolyn goes, so will I, when I need another car. Gordon Wolfe More

Bought a 2012 ford fusion from here three months ago. We brought the car in for service a week ago and the service tech "forgot" to put an oil filter on the car. This caused the car to drain its engine oil brought the car in for service a week ago and the service tech "forgot" to put an oil filter on the car. This caused the car to drain its engine oil and seized the engine on the interstate last Sunday, stranding us for three hours waiting for a tow truck. This has totaled the engine and after contacting the dealer they said they would replace with a used engine or CHARGE US for a new one. This is beyond unacceptable and I will be in contact with Ford corporate. More

The service was exceptional, thank you Curtis. Without his patients, understanding and supportive nature we would not have purchased our F150. He was the difference maker. The supportive nature and fol his patients, understanding and supportive nature we would not have purchased our F150. He was the difference maker. The supportive nature and follow through of Curtis speaks volumes for the organization. We would also like to thank Tina, Gus, and Ryan. More

Worked with Curtis on purchasing my new Escape. He wasn't able to find the vehicle with all the options I wanted on the lot, so he had one trailered in from the Dakotas. He was a pleasure to work with wasn't able to find the vehicle with all the options I wanted on the lot, so he had one trailered in from the Dakotas. He was a pleasure to work with every step along the way. Good communication, knowledgeable and no pressure. Would definitely go back to him again. More

My husband and I stopped at Morries to look at a different vehicle for me. Bob was the first to approach us. I told him that I was interested in an egde and we went on a test drive. My husband and I different vehicle for me. Bob was the first to approach us. I told him that I was interested in an egde and we went on a test drive. My husband and I both liked the Edge however this was the second stop and the first vehicle we test drove. Bob felt the need to tell us why we should finance through Morries I had to tell him that I would finance through however I could get the best rate from after listening to him go on for 10 mins or so. I hadnt even said I was buying we had told him we needed to think it over and shop around. I asked him what he thought I may be able to get for a trade on my current vehicle as I was upside down in my loan. He told me I would get what I get and that if I was that concerned maybe I should grow up, buck up or put money down. This was very rude and judgemental. I went on Morries Mtka. website and sent them an email after 2 buss. days I have yet to recv. a response back. I would like to add this was the second time I had visited this dealership the first was about 3 yrs ago everyone was to "good" to help us. After 2 bad visits I will not return. More