Morrie's Minnetonka Ford

My husband and I stopped at Morries to look at a different vehicle for me. Bob was the first to approach us. I told him that I was interested in an egde and we went on a test drive. My husband and I different vehicle for me. Bob was the first to approach us. I told him that I was interested in an egde and we went on a test drive. My husband and I both liked the Edge however this was the second stop and the first vehicle we test drove. Bob felt the need to tell us why we should finance through Morries I had to tell him that I would finance through however I could get the best rate from after listening to him go on for 10 mins or so. I hadnt even said I was buying we had told him we needed to think it over and shop around. I asked him what he thought I may be able to get for a trade on my current vehicle as I was upside down in my loan. He told me I would get what I get and that if I was that concerned maybe I should grow up, buck up or put money down. This was very rude and judgemental. I went on Morries Mtka. website and sent them an email after 2 buss. days I have yet to recv. a response back. I would like to add this was the second time I had visited this dealership the first was about 3 yrs ago everyone was to "good" to help us. After 2 bad visits I will not return. More

Corey was great and went out of his way to get us the car we wanted. He was fair on our trade-in and was a pleasure to work with as there weren't any high pressure sales tactics at all. We are very pleased w we wanted. He was fair on our trade-in and was a pleasure to work with as there weren't any high pressure sales tactics at all. We are very pleased with the car 8 months later and will be returning to Corey and Morrie's soon to trade in our other car. More

Recently purchased a used truck with and for my college son. After 5 days it began exhibiting mechanical difficulties. Bob treated my son with total disregard and dismissed the issues suggesting that he son. After 5 days it began exhibiting mechanical difficulties. Bob treated my son with total disregard and dismissed the issues suggesting that he bought it "as is" and drove it off the lot. He was charged nearly $140 for the diagnosis that turned out to be coils and spark plugs. Bob had committed that the truck received complete diagnostic testing prior to placing it on the lot. Subsequent to the issues, Bob claimed he had no clue what testing the truck had gone through. My son was quoted over $600 to fix the truck (on a college budget). Kevin Schiltz, the used car manager, told my son that the dealership would cover half. One week later when my son was to bring the truck in for fixing, Kevin rescinded his offer and would only agree to $100 off. This truck should never have been put on the lot for sale without at least the coils and spark plugs checked. The cost of the parts was less than $100. Upon the sale of the truck, Bob campaigned heavily to rate him high on the customer satisfaction survey as this is how he receives bonuses. Neither my son nor I received the survey. The more critical issue is that Morrie's Ford/Lincoln took possession of my son's old Acura as well as the title with a promise of $850 for the trade in. After six weeks we have no check, no Acura and no title. I would never purchase a vehicle from any of the Morrie's Automotive Group Dealers again and am encouraging our friends to consider the same. More

Found a Ford Explorer online and called the dealership. Jon and the finance team did everything possible to get my wife and I into a lease that fits what we were looking for. We settled on a vehicle tha Jon and the finance team did everything possible to get my wife and I into a lease that fits what we were looking for. We settled on a vehicle that was at the Morries dealership in Buffalo, MN. Jon drove to the Buffalo location at 6:30pm IN A SNOW STORM to get the vehicle that evening so we could take delivery. Great experience!!! More

The buying experience with Bob was great. Owning the 2013 Titanium Fusion has been a bad experience. We've had problem after problem. The display that controls almost all of the cars functions went bl 2013 Titanium Fusion has been a bad experience. We've had problem after problem. The display that controls almost all of the cars functions went blank, the turn signals and cruise control quit working, the head liner is coming loose and the leather steering wheel cover is coming apart. When we call about service the first thing we're told is "we only have four loaners," and then oh sure that's a known problem with the Fusions. We are very much regretting the purchase of this vehicle. The first time we brought it in for service they called and said it was done, when we got there to pick it up we were told it would be another hour or so but how about some popcorn in the customer lounge. Really! More

The salesman was great, it was so busy (Saturday) he was waiting on two separate parties - which he did really well. The price was very good. waiting on two separate parties - which he did really well. The price was very good. More

Curtis Hughes by far exceeded any expectations I had prior to entering the dealership. He is very friendly, professional, and knowledgeable. My wife and I had the feeling that Curtis was genuinely conce prior to entering the dealership. He is very friendly, professional, and knowledgeable. My wife and I had the feeling that Curtis was genuinely concerned with satisfying all of our wants and needs. Throughout the whole process Curtis kept in touch with us and tried everything in his power to provide us with all the necessary information we requested from him. Ultimately, Curtis allowed us to trust him and I eventually made my first purchase of a new vehicle, a brand new 2012 Ford F150 XLT V6 with EcoBoost. I couldn't be more happy about the process and the purchase. I love my new truck. Thanks Curtis! More

I did a great deal of research before I stopped at several dealerships in the Twin City Metro. I was lucky to discover that Morries had the exact vehicle that I was looking for at a very competitive several dealerships in the Twin City Metro. I was lucky to discover that Morries had the exact vehicle that I was looking for at a very competitive price. The added value was the great experience I had from the moment I met my Sales Consultant to the time I drove away with a full tank of gas. I purchased the car from Curtis Hughes. He was very knowledgeable and very friendly. Curtis, Gus and the rest of the Morries team were a pleasure to work with. I highly recommend that before you buy your next car you make Morries and especially Curtis your last stop. More

I had a WONDERFUL experience at Morrie's! Curtis was very patient, showing me a wide range of different SUVs. He was very knowledgable about each vehicle, and took the time to explain all the options of very patient, showing me a wide range of different SUVs. He was very knowledgable about each vehicle, and took the time to explain all the options of each. He helped me compare them, and ultimaately decide which was the best option for me. He even took the time after I bought one to go over how to work each and every feature, and even sync my phone to it! Usually buying a car is a frustrating and nerve-racking process, but they made it very easy! I'm looking forward to going back for all of my free car washes! Thank you Morrie's, and especially Curtis! More

My experience at Morrie's "couldn't have gone better"! All the staff were very friendly and helpful. Curtis Hughes was terrific! He was very patient with me, explained the features of the car, better"! All the staff were very friendly and helpful. Curtis Hughes was terrific! He was very patient with me, explained the features of the car, and helped me with the kiosks for programs available on my 2012 Ford Escape! He spoke in a very polite, considerate manner, and was not at all condescending or offended with all the questions I asked him. I would recommend Mr. Hughes to anyone who wants to deal with a nice, personable, and non-pressuring sales person. Jon in finance was also very helpful. He explained ALL the paperwork and assisted with where to sign these important papers. He offered me other products and was quite considerate in my answers. I would highly recommend Morrie's to any friends or family members. Thanks for a great experience which made my life easier and alot less stressful. More