Morrie's Minnetonka Ford

I gave this rating for the fact that Carolyn Hagen is the best sales person my wife and I have ever dealt with. Carolyn was completely honest, and really did us a great job on getting us what we wanted. We r best sales person my wife and I have ever dealt with. Carolyn was completely honest, and really did us a great job on getting us what we wanted. We recommend Carolyn, and Morrie's Minnetonka Ford to everyone we know. Thanks so much Carolyn for the best service! More

Curtis was very helpful and informative. He spent a lot of time going over the car"s features before our test drive. Once we purchased the car he helped us program everything in the car. He made sure we of time going over the car"s features before our test drive. Once we purchased the car he helped us program everything in the car. He made sure we got the best deal and I felt he took very good care of us. We will definitely return to Morries Ford Lincoln for future car needs, and refer all of our friends to Curtis. More

we were very pleased with Carolyns professionalism and knowledge. We also had a fun experience with lots of laughter and joke telling. I would recommend people ask for Carolyn if they want a truly uniqu knowledge. We also had a fun experience with lots of laughter and joke telling. I would recommend people ask for Carolyn if they want a truly unique time buying a car. Wherever Carolyn goes, so will I, when I need another car. Gordon Wolfe More

Bought a 2012 ford fusion from here three months ago. We brought the car in for service a week ago and the service tech "forgot" to put an oil filter on the car. This caused the car to drain its engine oil brought the car in for service a week ago and the service tech "forgot" to put an oil filter on the car. This caused the car to drain its engine oil and seized the engine on the interstate last Sunday, stranding us for three hours waiting for a tow truck. This has totaled the engine and after contacting the dealer they said they would replace with a used engine or CHARGE US for a new one. This is beyond unacceptable and I will be in contact with Ford corporate. More

The service was exceptional, thank you Curtis. Without his patients, understanding and supportive nature we would not have purchased our F150. He was the difference maker. The supportive nature and fol his patients, understanding and supportive nature we would not have purchased our F150. He was the difference maker. The supportive nature and follow through of Curtis speaks volumes for the organization. We would also like to thank Tina, Gus, and Ryan. More

Worked with Curtis on purchasing my new Escape. He wasn't able to find the vehicle with all the options I wanted on the lot, so he had one trailered in from the Dakotas. He was a pleasure to work with wasn't able to find the vehicle with all the options I wanted on the lot, so he had one trailered in from the Dakotas. He was a pleasure to work with every step along the way. Good communication, knowledgeable and no pressure. Would definitely go back to him again. More

My husband and I stopped at Morries to look at a different vehicle for me. Bob was the first to approach us. I told him that I was interested in an egde and we went on a test drive. My husband and I different vehicle for me. Bob was the first to approach us. I told him that I was interested in an egde and we went on a test drive. My husband and I both liked the Edge however this was the second stop and the first vehicle we test drove. Bob felt the need to tell us why we should finance through Morries I had to tell him that I would finance through however I could get the best rate from after listening to him go on for 10 mins or so. I hadnt even said I was buying we had told him we needed to think it over and shop around. I asked him what he thought I may be able to get for a trade on my current vehicle as I was upside down in my loan. He told me I would get what I get and that if I was that concerned maybe I should grow up, buck up or put money down. This was very rude and judgemental. I went on Morries Mtka. website and sent them an email after 2 buss. days I have yet to recv. a response back. I would like to add this was the second time I had visited this dealership the first was about 3 yrs ago everyone was to "good" to help us. After 2 bad visits I will not return. More

Corey was great and went out of his way to get us the car we wanted. He was fair on our trade-in and was a pleasure to work with as there weren't any high pressure sales tactics at all. We are very pleased w we wanted. He was fair on our trade-in and was a pleasure to work with as there weren't any high pressure sales tactics at all. We are very pleased with the car 8 months later and will be returning to Corey and Morrie's soon to trade in our other car. More

Recently purchased a used truck with and for my college son. After 5 days it began exhibiting mechanical difficulties. Bob treated my son with total disregard and dismissed the issues suggesting that he son. After 5 days it began exhibiting mechanical difficulties. Bob treated my son with total disregard and dismissed the issues suggesting that he bought it "as is" and drove it off the lot. He was charged nearly $140 for the diagnosis that turned out to be coils and spark plugs. Bob had committed that the truck received complete diagnostic testing prior to placing it on the lot. Subsequent to the issues, Bob claimed he had no clue what testing the truck had gone through. My son was quoted over $600 to fix the truck (on a college budget). Kevin Schiltz, the used car manager, told my son that the dealership would cover half. One week later when my son was to bring the truck in for fixing, Kevin rescinded his offer and would only agree to $100 off. This truck should never have been put on the lot for sale without at least the coils and spark plugs checked. The cost of the parts was less than $100. Upon the sale of the truck, Bob campaigned heavily to rate him high on the customer satisfaction survey as this is how he receives bonuses. Neither my son nor I received the survey. The more critical issue is that Morrie's Ford/Lincoln took possession of my son's old Acura as well as the title with a promise of $850 for the trade in. After six weeks we have no check, no Acura and no title. I would never purchase a vehicle from any of the Morrie's Automotive Group Dealers again and am encouraging our friends to consider the same. More

Found a Ford Explorer online and called the dealership. Jon and the finance team did everything possible to get my wife and I into a lease that fits what we were looking for. We settled on a vehicle tha Jon and the finance team did everything possible to get my wife and I into a lease that fits what we were looking for. We settled on a vehicle that was at the Morries dealership in Buffalo, MN. Jon drove to the Buffalo location at 6:30pm IN A SNOW STORM to get the vehicle that evening so we could take delivery. Great experience!!! More