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Morrie's Minnetonka Ford

Minnetonka, MN

4.5
518 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 518 reviews

October 31, 2014

Do not waste your time! I called on a Monday and was told the car I wanted to buy (1-owner trade in) was in the shop and that it would be a day or two before I could come tes More

by mcspedp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Schlitz, Nancy Hoopes
Nov 04, 2014 -

Morrie's Minnetonka Ford responded

Hello, I'm sorry to hear about your experience here at Morrie's Minnetonka Ford. We're committed to our Buy Happy promise and disappointed it sounds like we didn't follow through on that with your visit. At your next convenience, please reach out to me directly at social.media@morries.com to help rectify this situation. Sincerely, Terrance Hunter, Social Media Specialist Morrie's Automotive Group

October 10, 2014

Was sold a lemon. They're either dishonest or irresponsible Had an awful experience at this dealership. Bought a used car, as is, and the car didn't make it more than 400 miles before the clutch went out. I n More

by whatalemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Frenzel
Oct 14, 2014 -

Morrie's Minnetonka Ford responded

Hi Joe, I sincerely apologize for the inconvenience with the purchase of your vehicle. I can understand how frustrating it can be to purchase a vehicle that may not be in the shape you were expecting. At your next convenience, please reach out to me directly at social.media@morries.com. I would like to work with you to see how we can rectify this situation. Sincerely, Terrance Hunter Social Media Specialist, Morrie's Automotive group

October 03, 2014

"Buy Happy" is a lie I will praise businesses when they do well and I will rip on them when they don't. Morrie's Minnetonka Ford Lincoln is one of the worst businesses tha More

by jbbrlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Speweik, Tom Karston
September 27, 2014

Nancy Hoops and my new truck Nancy Hoops made my purchase of a new Ford truck surprisingly enjoyable. I came in hoping to make a purchase but not expecting to leave raving about m More

by larry Bemm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in financing. Thanks Jim!, Nancy Hoopes
September 26, 2014

A++ Sales experience with Curtis Hughes I shopped all the big name Ford dealers in the metro and decided to write the business with Morries after meeting Curtis Hughes. His knowledge of For More

by mattsescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Hughes
September 24, 2014

Buy Happy Gaurantee--Absolutely true! My husband and I purchased a 6-year old Toyota Tacoma pick up truck from Jake Braun at Morries Ford in Wayzata, MN. Everything seemed to check ou More

by lisachidester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Braun
September 23, 2014

The worst service I have had in my lifetime The car buying process was top notch; however, the service to follow has been a consistent issue of bad communication, losing information and almost z More

by Mgobrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dan norton, Jason Burton
September 19, 2014

Very Postive Experience-Happy Flex Owner We visited several dealerships but were impressed with Morries the moment we walked in. We were immediately greeted and found a salesperson, Chris, w More

by JulesM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley, Curtis Hughes, Justin Sederski, Jason Burton
September 14, 2014

Wonderful Experience I joke and tell everyone that I walked in for an oil change and walked out with a new car. While waiting for my oil change on my older Escape I was w More

by binastan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Hughes
August 21, 2014

Honest sales rep! Peter Telander was an awesome sales rep. , he was very honest and extremely helpful. He tried to get the service department to finish the car so I won More

by janamccormick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Telander
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