Morrie's Minnetonka Ford

The worst service I have had in my lifetime The car buying process was top notch; however, the service to follow has been a consistent issue of bad communication, losing information and almost z The car buying process was top notch; however, the service to follow has been a consistent issue of bad communication, losing information and almost zero follow through With an overall common theme of zero accountability. My final straw was when they removed a trim piece, didnt fix it and didn't put it back on. When I went to pick up my car and I pointed out it was missing, I got the same " I don't believe you" and then they proceeded to tell me I needed to call the service manager the next day to see "if" he could help me! What? They lost it! Ugh... Typical of the overall service I have recieved over the last year. I would NOT recommend buying a car here. More

Very Postive Experience-Happy Flex Owner We visited several dealerships but were impressed with Morries the moment we walked in. We were immediately greeted and found a salesperson, Chris, w We visited several dealerships but were impressed with Morries the moment we walked in. We were immediately greeted and found a salesperson, Chris, who was very knowledgable about all the cars we tested with him (Expedition, Explorer and Flex). We had been to a couple of dealerships where the salespeople knew less about the cars than we did! We decided on a Flex. They found a car with the options we wanted in another state and offered us a fair deal. Less than a week later, the car arrived at the dealership. We then worked with Curtis who PATIENTLY walked us through every detail of the car including explaining the very extensive My Ford Touch system. We never felt rushed-Curtis made every effort to ensure we understood everything about the car. He encouraged us to call him with any questions should they arise. Curtis also introduced us to the gentlemen in the service center-Jason explained processes for car washes, oil changes and any other service needs-very friendly and informative. Justin helped us with the financing-again, very friendly and efficient-made the process very painless! Overall the car buying experience was a positive one and we would definitly recommend the dealership and Curtis. More

Wonderful Experience I joke and tell everyone that I walked in for an oil change and walked out with a new car. While waiting for my oil change on my older Escape I was w I joke and tell everyone that I walked in for an oil change and walked out with a new car. While waiting for my oil change on my older Escape I was walking through the showroom because I had been thinking about possibly getting a newer one. After two other sales people walked right by me here came Curtis. His energy and personality is amazing and you can really tell he is passionate about what he does. He made sure I new everything about my new Escape and how to work all the cool gadgets. He has followed up after as well to see how I am liking my new car. He is fabulous! More

Honest sales rep! Peter Telander was an awesome sales rep. , he was very honest and extremely helpful. He tried to get the service department to finish the car so I won Peter Telander was an awesome sales rep. , he was very honest and extremely helpful. He tried to get the service department to finish the car so I won't be late for work. He knows what he is doing. If you need a used car ask for him. More

Best dealaer hands down. I have visited a few dealers, and had no luck. Every other dealer in town pretty much said here's our price, take it or leave it, and wouldn't work wi I have visited a few dealers, and had no luck. Every other dealer in town pretty much said here's our price, take it or leave it, and wouldn't work with me. That's when I went to Morrie's Minnetonka Ford. I have used Morrie's once before, and went back again the second time when I realized I needed a bigger vehicle. Go see Curtis Hughes, he's awesome, really works to take care of.his customers complete buying experience. Morrie's overall is an amazing dealership, from the Buy Happy perks (Free oil changes and car washs) to their finance team and their service folks. More

A Happy Morrie's Customer! I had a great experience purchasing my 2014 Ford Focus from Morrie's Minnetonka Ford Lincoln. My car broke down and would of cost quite a bit of money I had a great experience purchasing my 2014 Ford Focus from Morrie's Minnetonka Ford Lincoln. My car broke down and would of cost quite a bit of money to fix. I figure before sinking the money into my old car to just drop it on a down payment for a new one! I found what I wanted to get in to online and contacted Morrie's right away. I was connected with Matt Morettini. I told him my situation, what I wanted and what I could afford. I met with Matt just a couple days later and he had a couple options for me. Matt listened to what I needed and helped me find the perfect match. My Ford Focus :) Matt was really easy to talk to and get along with. I also dealt with Ryan Lynse and Justin Sederski when it came down to signing the papers. Everyone at Morrie's Minnetonka Ford Lincoln was very helpful and it was a pleasure purchasing my car. More

smooth, friendly, profesional I went to Morries to purchase my first new truck and everything went perfect, Matt was very helpful and a great guy i couldn't have asked for better s I went to Morries to purchase my first new truck and everything went perfect, Matt was very helpful and a great guy i couldn't have asked for better service. They helped through every process and did everything they could to get me in that truck. I defiantly would recommend Morries to anyone looking to purchase a vehicle. More

Exceptional guest service, Matt!! Guest service all the way. Matt took the time to make sure this was the perfect vehicle for my family. I will definitely be telling my friends, family Guest service all the way. Matt took the time to make sure this was the perfect vehicle for my family. I will definitely be telling my friends, family, and co-workers. Thank you again!! More

Positive Experience! My family was in the market for a new car. Based on a previous sales experience with Morries we did not hesitate on going straight back there to star My family was in the market for a new car. Based on a previous sales experience with Morries we did not hesitate on going straight back there to start our search. We worked with Chris Wiley again for the second time. Chris was very relaxed and not pushy with the sale. We were very comfortable and didn't feel obligated to buy. We had a lot of questions and he was very patient and knowledgeable. The over all sale from the time we walked in till the time we signed the purchase agreement was very positive. When we are in the market for a car again we will definitely be going back to Morries and Chris again to start our search. More

Awesome Service!!! Matt made me feel at home at the Morrie's Ford/Lincoln dealership. Buying a car is nerve wracking and Matt made my experience smooth and comfortable. Matt made me feel at home at the Morrie's Ford/Lincoln dealership. Buying a car is nerve wracking and Matt made my experience smooth and comfortable. He is extremely knowledgeable. Professional would be an understatement. He is great!! Thanks Matt!!! I love my new Escape!!! More