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Morrie's Minnetonka Ford

Minnetonka, MN

4.4
497 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 497 reviews

July 20, 2024

Very bad service and extremely rude did not provide the service needed, service manager Dave and Ketie were extremely uncourteous and rude. More

by abhi.sarkar9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave and Katie
Jul 27, 2024 -

Morrie's Minnetonka Ford responded

Sorry to hear Abhi... I would like to discuss further with you if you want to reach out to me at todd.cadle@morries.com

July 15, 2024

What good does it do to make an appointment two weeks in advance when they don’t even look at it? More

by dwight7751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Jul 18, 2024 -

Morrie's Minnetonka Ford responded

Sorry that your experience was not good and I agree we need to pay better attention to the schedule and ensure we set a better expectation in your case. We will do better and if you would like to contact me at todd.cadle@morries.com I will be happy to review the experience in more detail. We do am to give a 5 Star every time.

July 13, 2024

Easy to work with. Good communication. Service department is excellent, they always keep me informed on what they find and how my vehicle is progressing through service More

by d.bouley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Thao
Jul 13, 2024 -

Morrie's Minnetonka Ford responded

Really Glad we were able to communicate to you in all facets and appreciate the 5 Stars!

July 08, 2024

After posting a not so good review, Morrie's Minnetonka Ford immediately came through and corrected the incident that I had been asking for for quite awhile. I am now satisfied and still have faith in thei More

by DuWayne
Recommend Dealer
Yes
Employees Worked With
Mark Ruby
Jul 11, 2024 -

Morrie's Minnetonka Ford responded

Glad Mark Got everything worked out for you!@ Thanks for the 5 Stars!

July 08, 2024

Excellent service and great personnel. Eric Sims was our product specialist and he did a fantastic job. Wonderful to deal with, as was Brian Swan the finance expert. Best experience I h More

by Mjenngrimes
Recommend Dealer
Yes
Employees Worked With
Eric Sims-Product Specialist
Jul 11, 2024 -

Morrie's Minnetonka Ford responded

Thank You for the 5 Stars! Enjoy the new ride!

July 08, 2024

Excellent dealership. The service was prompt, honest, accurate, and always respectful of the customer. Eric Sims was my sales person and he was tremendous. Brian Swan and More

by Mjenngrimes
Recommend Dealer
Yes
Employees Worked With
Eric sims
Jul 11, 2024 -

Morrie's Minnetonka Ford responded

Appreciate the Stars Again!

June 01, 2024

Appreciated the prompt communication and professionalism provided throughout process. Katie did a good job keeping us well informed More

by Ford Tough
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Jun 01, 2024 -

Morrie's Minnetonka Ford responded

Great to hear and thank you for the kind remarks about Katie! See you next service!

May 31, 2024

Great customer service. Let me know as soon as the vehicle arrived and financing had everything ready by the time I showed up. Got a better deal than I expected and they mad More

by RileyDoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Wille, Tylor Haroldson
May 31, 2024 -

Morrie's Minnetonka Ford responded

Thank You Riley for the kind words for Dalton and Tylor! Appreciate the 5 Stars as well.... happy motoring!

May 19, 2024

Great service always efficient. Let me know if my car needs something very knowledgeable and what they do. More

by rwp333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Zahler, Jason Burton
May 22, 2024 -

Morrie's Minnetonka Ford responded

Glad Our team gave took great care of you. Thank you for the 5 star review!

May 18, 2024

Valet pickup service was timely and courteous. The car was serviced earlier than expected and delivered early. Katie, my service rep is wonderful and personable kept me informed💕 More

by Sseder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, Rick Zahler
May 18, 2024 -

Morrie's Minnetonka Ford responded

Glad Katie kept you up to date and we delivered a great experience! Thank You for the 5 Star!