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Morrie's Minnetonka Ford

Minnetonka, MN

4.5
512 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 512 reviews

January 12, 2016

Poor customer service. I gave a 1 star because of how management handled a situation of not covering a protection package I paid for and it stated it was coved but bad custo More

by Taylork33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Scoles
Jan 19, 2016 -

Morrie's Minnetonka Ford responded

We're sorry that your recent visit to Morrie's Minnetonka Ford didn't meet your expectations. As noted at your visit we will cancel your warranty coverage and have submitted the cancellation. We will used what we've learned from this situation to prevent similar occurrences in the future.

January 12, 2016

Excellent service Jessica a Service Advisor was very helpful and got my vehicle right in for service at a moments notice. She remembered me from a week earlier when we More

by ford edge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Janak and Jon Olsen
January 08, 2016

great leasing experience My salesman Ray B was absolutely wonderful to work with. He put the time and effort into making sure I found the perfect car for me. He did a great jo More

by cnhoehn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray B
January 05, 2016

GREAT THE OIL CHANGED, TIRES WERE ROTATED AND EVERYTHING UNDER THE HOOD WAS CHECKED. GREAT JOB AND IT TOOK UNDER AN HOUR TO GET IT DONE - THANKS More

by HAMMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kuehn
January 05, 2016

Purchase of used Yukon We were not going to make a very expensive purchase but were treated by Ray Bowling like we were buying a new car. We called ahead and he had the car More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bowling
December 29, 2015

Excellent 30,000mi service Was shuttled home by a super gentleman after dropping my car off for 30,000mi service. My car's service was completed sooner than quoted. Extremely s More

by Sherry B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Begin, service advisor
December 14, 2015

Simple easy I called ahead and told Ray which truck I wanted. He had it waiting out front when I arrived. The trade in manager gave me a good price and the deal w More

by todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Bowling
December 09, 2015

Going the extra mile! I had been shopping for a used car to replace my current piece of junk (which was quickly approaching the end of it's life). I found THE perfect vehic More

by TB95648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Bowling
December 09, 2015

Great Experience...No Hassel Car Buying Experience. My family recently relocated to Minnesota and had been looking for a truck for the snowy winters. We have three children and I have a longer commute More

by kimboyd1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Bowling
November 27, 2015

A completely different experience from the last dealership We had just had a very "Unhappy" experience at another dealership, and we were worried about having a similar experience at Morrie's. Ray completely More

by Steve1723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Bowling
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