Morrie's Minnetonka Ford
Minnetonka, MN
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Poor customer service. I gave a 1 star because of how management handled a situation of not covering a protection package I paid for and it stated it was coved but bad custo I gave a 1 star because of how management handled a situation of not covering a protection package I paid for and it stated it was coved but bad customer service More
Excellent service Jessica a Service Advisor was very helpful and got my vehicle right in for service at a moments notice. She remembered me from a week earlier when we Jessica a Service Advisor was very helpful and got my vehicle right in for service at a moments notice. She remembered me from a week earlier when we spoke about the problem. Jon a service technician came up to the desk and explained everything in great detail about the problem. I was very happy with my experience with the service I received at their dealership! More
great leasing experience My salesman Ray B was absolutely wonderful to work with. He put the time and effort into making sure I found the perfect car for me. He did a great jo My salesman Ray B was absolutely wonderful to work with. He put the time and effort into making sure I found the perfect car for me. He did a great job going over my options and helping me lease the 2016 lincoln mkz i decided to go with. i would recommend anyone considering to buy or lease from morries ford/ lincoln, Minnetonka to meet with Ray. It was time well spent with him and i appreciate all the effort he put into assuring i would leave the dealership feeling happy with my service and my car. thank you Ray!!!! -very satisfied buy happy customer More
GREAT THE OIL CHANGED, TIRES WERE ROTATED AND EVERYTHING UNDER THE HOOD WAS CHECKED. GREAT JOB AND IT TOOK UNDER AN HOUR TO GET IT DONE - THANKS THE OIL CHANGED, TIRES WERE ROTATED AND EVERYTHING UNDER THE HOOD WAS CHECKED. GREAT JOB AND IT TOOK UNDER AN HOUR TO GET IT DONE - THANKS More
Purchase of used Yukon We were not going to make a very expensive purchase but were treated by Ray Bowling like we were buying a new car. We called ahead and he had the car We were not going to make a very expensive purchase but were treated by Ray Bowling like we were buying a new car. We called ahead and he had the car we had requested ready for us to test drive. He answered all our questions and made the purchase process easy and enjoyable. He was friendly and knowledgeable and very much appreciated in our experience at Morries. More
Excellent 30,000mi service Was shuttled home by a super gentleman after dropping my car off for 30,000mi service. My car's service was completed sooner than quoted. Extremely s Was shuttled home by a super gentleman after dropping my car off for 30,000mi service. My car's service was completed sooner than quoted. Extremely satisfied with the entire experience' from check in to pick up after service was completed. More
Simple easy I called ahead and told Ray which truck I wanted. He had it waiting out front when I arrived. The trade in manager gave me a good price and the deal w I called ahead and told Ray which truck I wanted. He had it waiting out front when I arrived. The trade in manager gave me a good price and the deal was done. More
Going the extra mile! I had been shopping for a used car to replace my current piece of junk (which was quickly approaching the end of it's life). I found THE perfect vehic I had been shopping for a used car to replace my current piece of junk (which was quickly approaching the end of it's life). I found THE perfect vehicle for my price range, and Ray really went the extra mile to get it down to the dealership, and get me driving ASAP! Seriously, if you're looking for a car, talk to Ray Bowling! He will meet your needs, and go the extra mile to make your situation work! More
Great Experience...No Hassel Car Buying Experience. My family recently relocated to Minnesota and had been looking for a truck for the snowy winters. We have three children and I have a longer commute My family recently relocated to Minnesota and had been looking for a truck for the snowy winters. We have three children and I have a longer commute to work. We wanted something safe for the family that would get around well in the snow. We had been looking for a F150 for a while and did not want to spend the money on a New truck. However we wanted the perfect truck with low miles as well and a low price (doesn't everyone!). We found a couple trucks on the website and decided to drive from Farmington to Morrie's to check them out. I happened to walk into the showroom one Saturday and Ray was standing near the front desk and asked if I needed assistance. By chance Ray became or salesman and we couldn't have been happier. He found a couple trucks for my husband to test drive while the kids and I hung out in the lounge...it has a really great play area for the kids. The trucks weren't exactly what we were searching for so Ray took our information and told us he would keep looking. He followed up over the course of the next week, but unlike a lot of dealerships he was not overbearing or pushy. One week later he called with the PERFECT truck. I was able to stop by, test drive and we signed the papers the next day. The truck needed a little bit of body work done and Morrie's fixed them NO question, NO hassle. I would recommend RAY BOWLING and Morrie's to anyone interested in purchasing a new or new to them vehicle. Everyone we encounterd including the person greeting at the front desk, the sales manager, the parts/accessories dept and the finance department were great. We are very HAPPY with our experience. More
A completely different experience from the last dealership We had just had a very "Unhappy" experience at another dealership, and we were worried about having a similar experience at Morrie's. Ray completely We had just had a very "Unhappy" experience at another dealership, and we were worried about having a similar experience at Morrie's. Ray completely made a difference. He took the time and made us feel comfortable and was not pushy. we told him what we were looking for and showed us our options and let us look at the ones we wanted. The car we picked worked out perfect because Ray took care of the little things we wanted done, and followed up with us afterwards. I would definitely buy another car from Ray again, and I hope all of the other salesman are like Ray. Thanks Ray! Steve and Sandy More