Morrie's Minnetonka Ford

Very Good The service dept. stepped up to the plate and communicated well with the whole process.They called every day and updated us through the repairs being The service dept. stepped up to the plate and communicated well with the whole process.They called every day and updated us through the repairs being done. More

Personalized Service Thank you to Ray Bowling for making us feel like the most important people on the planet in purchasing our Lincoln MKX. We have purchased many cars fr Thank you to Ray Bowling for making us feel like the most important people on the planet in purchasing our Lincoln MKX. We have purchased many cars from this dealership over the past 20+ years and this is the best experience by far. Thank you for making our purchase easy and personal - our customer experience was exceptional. It felt like Ray was helping us make a buying decision, not selling us, which is appreciated. Ryan Lysne from Finance - you are a gem, Leonard that reviewed our trade-in - keep that awesome smile, and our other finance guy that had us sign all the "lines", thanks for being part of our purchase experience. Everyone that worked with us was wonderful. Thanks so much - we love the car and look forward to telling people about our experience. Mark and Doreen More

Very ethical dealership Upon driving a just purchased used truck back to Hastings it started to overheat about 15 minutes from home. I pulled over and called the Nate and he Upon driving a just purchased used truck back to Hastings it started to overheat about 15 minutes from home. I pulled over and called the Nate and he talked to Kevin, the used car manager. They told me to let things cool down and take it to a mechanic I trusted. It turns out that there was a head gasket leak that would cost over $2000 to fix. Needless to say, I dreaded calling them because I feared that I would be told the problem was mine and tough luck. I could not have been more wrong. They were concerned with my predicament and even though it was not their intention to sell a problem vehicle they agreed to cover $2,000 of the repair! In an industry that has a reputation for being less than ethical it was thrilling to find a dealership that models integrity before and after the sale. More

Top Shelf Service I took our Lincoln MKS in for oil change and because after I hit a curb during a snow storm I was concerned about the front end and some noise from th I took our Lincoln MKS in for oil change and because after I hit a curb during a snow storm I was concerned about the front end and some noise from the brakes. First, they walked me through the various recommended services for my mileage and did not simply check off every item. They took into consideration the low mileage on the car and made relevant recommendations. They also told me there would be an analysis charge to review the front end problem and brake noise issue I had. They found nothing wrong and didn't charge me. They made a recommendation to check the wheel alignment due to the curb hit and found it needed adjustment. I feel very happy that they covered all the bases and I am now confident the car is in top condition for road travel. I did buy happy and that I am with Morries attentive service department. More

Another Great Morrie's experience Just bought my 4th vehicle from Morrie's and just proved, again, that they are the best and easiest dealership to deal with! Thank you for the great Just bought my 4th vehicle from Morrie's and just proved, again, that they are the best and easiest dealership to deal with! Thank you for the great Sales experience and Awesome Business Office experience. THANKS MORRIE'S More

Awesome deal and awesome sales guy I don't normally take the time to write reviews but I haven't always experienced the great service I did just recently with Ray Bowling at Morrie's Fo I don't normally take the time to write reviews but I haven't always experienced the great service I did just recently with Ray Bowling at Morrie's Ford. Going in I was a little undecided on what exactly I was looking for as my next vehicle. Ray was extremely patient and got to know and understand me a bit first and then helped me sort out what I was looking for. Boy did he get it right as I'm now the proud owner of a 2013 Ford Edge SEL with all the bells & whistles I wanted at a fantastic price I could afford (well below KBB). I actually didn't think I would be able to afford such a nice ride and it's a certified used vehicle which means Morrie's adds an extra 12 months of warranty so I have even more piece of mind. I absolutely love it - Thanks Ray!! More

Excellent Experience with Ray Bowling My husband and I were looking for a bigger vehicle for our growing family. We had found one online at Morrie's Ford in Minnetonka that we were interes My husband and I were looking for a bigger vehicle for our growing family. We had found one online at Morrie's Ford in Minnetonka that we were interested in. Based on the testimonials I had read from their website, when I called to inquire about the Ford Explorer we liked, I asked to speak with Ray Bowling. He was very respectful and honest throughout the whole process. Throughout the process he made us feel comfortable while waiting and wanted the best for us knowing that we had driven two hours just to come look at a vehicle. He definitely took the time to get to know my husband and I and helped us along the way with purchasing a 2015 Ford Explorer. Ray has called to follow up with us a couple of times to make sure the vehicle is meeting our needs. I would definitely purchase another car with the help of Ray Bowling. You won't be disappointed if you were do to so also. We love our Explorer! More

Great service from service department and Ray bowling! Couldn't of helped me more, the service department helped me figure out what was wrong with my old truck. Then Ray Bowling helped me find the right ca Couldn't of helped me more, the service department helped me figure out what was wrong with my old truck. Then Ray Bowling helped me find the right car not pressuring me too much. Every promise made has been fulfilled will continue to use their service department for my Ford Focus! More

Great service, great salesperson! I walked in off the street looking for nothing in particular. Ray Bowling attended to my needs quite promptly and was very helpful by giving me great I walked in off the street looking for nothing in particular. Ray Bowling attended to my needs quite promptly and was very helpful by giving me great options. The car I purchased was the perfect choice for my son. More