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Morrie's Minnetonka Ford
Minnetonka, MN
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Amazing service! We had the absolute pleasure of working with Nick B. in sales and couldn't have been happier with our experience. He was patient and truly took the ti We had the absolute pleasure of working with Nick B. in sales and couldn't have been happier with our experience. He was patient and truly took the time in showing us multiple vehicles. He was incredible to work with and made sure we were 100% on our decision in buying a new car. We ended up buying a Ford F150 which was perfect for our expanding family and Nick was very thorough in explaining all the features of the truck and made sure we were making the best purchase for us! Thank you again Nick and Morrie's Ford! More
Great sales team I visited the dealership and it was nothing less than the best buying experience ever. Thanks to Kyle the salesman, Richard the manager and John in Fi I visited the dealership and it was nothing less than the best buying experience ever. Thanks to Kyle the salesman, Richard the manager and John in Finance. Great work and I will recommend you all.... More
Big bill, bigger customer service The quality of work gets a 4 star because it took 5 days longer for my vehicle to be fixed then projected. Someone in the back had made a mistake abou The quality of work gets a 4 star because it took 5 days longer for my vehicle to be fixed then projected. Someone in the back had made a mistake about something deep in my engine so it had to be taken apart again in order to fix a sensor. I give the price a 4 star because I am from a small town, so its basically impossible for a city dealership to beat small town prices. Customer service and friendliness received 5 stars respectively due to the fact that Eric Begin provided excellent explanations of what was going on and how it was going to be fixed. I didn't feel left in the dark. More
long drive great deal Worked with salesman Jake Braun, did a outstanding job on the 2013 Lincoln MKX, I think I got a good deal, but the whole deal was smooth. MikeP. Worked with salesman Jake Braun, did a outstanding job on the 2013 Lincoln MKX, I think I got a good deal, but the whole deal was smooth. MikeP. More
MINOR PROBLEM WITH CAR BUT GREAT SERVICE Mom is in her 80's. Loves her Lincoln. Wipers worked good on most of the windshield, but had a couple areas where it was still hazy. My Mom and I w Mom is in her 80's. Loves her Lincoln. Wipers worked good on most of the windshield, but had a couple areas where it was still hazy. My Mom and I went in and asked about the problem. Eric was helpful, friendly and explained the situation. Got wipers replaced, cleaned the windshield and the problem was fixed. He told us that car washes sometimes put a wax on the car and that wax causes haze. Also showed us the wearing on the wipers. I joked that he probably wasn't expecting to clean windows for us and he said he was happy to help. It was his pleasure. Nice guy, and thanks for the great attitude! More
BUT ONLY IF IT IS CLOSE AND CONVENIENT FOR YOU. Good morning Greg. I just attempted to schedule an appointment to have my 2011 Lincoln MKX serviced, tire rotate and brake check plus check on driver Good morning Greg. I just attempted to schedule an appointment to have my 2011 Lincoln MKX serviced, tire rotate and brake check plus check on driver side seatbelt chime. You must have gone to an automated system where a computer determines whether you are allowed to wait, get picked up or rent a car. I happen to live in Circle Pines, which is 26 miles east of your location. I have not had problen waiting previously. But your attendant would not allow it because of the computer program. I had to eliminate repairing the seat belt chime (no big deal for me) and then the computer would allow me to wait. Then I could return another time to have the chime checked out. Frankly that's just too much hassel for me and several steps backwards in customer service just to make money for the dealership. Although I am scheduled for tomorrow, it will likely be the end of my travels to Morries for service. Sorry to dump this on you as you have always been accomodating to me in the past. Jim More
Worst service department I have experienced in 40 years Service department is the worst I have ever encountered. Staff is rude, and I've taken my car in three times for the same problem which has yet to be Service department is the worst I have ever encountered. Staff is rude, and I've taken my car in three times for the same problem which has yet to be fixed. They do not return phone calls and misled me about the amount of time service would take. I'd give 0 starts if I could. More
totally satisfied i bought my f350 from Morrie's Minnetonka Ford, the experience was great I love the free car washes and have had 2 oil changes and both time service w i bought my f350 from Morrie's Minnetonka Ford, the experience was great I love the free car washes and have had 2 oil changes and both time service was done promptly and correctly. I would recommend Morries to anyone. More
Morrie's Minnetonka Ford Lincoln - Great Service! Appointment setup online. Problem was fixed! Andy kept me informed during the progress. Thank you for the great service and a repair job well done!! Appointment setup online. Problem was fixed! Andy kept me informed during the progress. Thank you for the great service and a repair job well done!! More
Service Had transmission fluid flush with new fluid and service kit. Great service and gave us a loner car vehicle to use and washed our auto. Had transmission fluid flush with new fluid and service kit. Great service and gave us a loner car vehicle to use and washed our auto. More