Morrie's Minnetonka Ford

Very helpful management I brought my car in for the 60,000 mile tune up. The people in the service center were friendly, but no one went over what would be done to my car wit I brought my car in for the 60,000 mile tune up. The people in the service center were friendly, but no one went over what would be done to my car with me. I had multiple correspondents with the service center, and each time I asked for an estimate they said they'd call back with one and they never did. The next day I received a call from them saying my car would be ready that afternoon, and I asked for an estimate. He said he'd call me back. He did, with a $1015.89 bill. He told me they replaced all the filters, flushed the transmission fluid, replaced spark plugs, changed my oil, rotated my tires, the list goes on. I was astounded, because I did not authorize any of these replacements or repairs. I contacted my friend Nick Bohanon, who is a salesman there, and told him my issue. He immediately got on the phone with his manager and told me who to ask for when I went in, and he apologized on the service centers behalf. When i went in to talk to management, they were super understanding. They realized that when I scheduled it online, it auto selects all the repairs and things that will be done, but no one ever went over it with me. They were very patient, understanding, and helpful. I ended up only paying my deductible for an axle seal leak. My car feels a lot better to drive now, and I will continue bringing my car here. More

Automatic Running Boards on Expedition Took our Expedition in because running board was not retracting back underneath the car. Morrie's charged us $140.00 to "look" at it and told us we n Took our Expedition in because running board was not retracting back underneath the car. Morrie's charged us $140.00 to "look" at it and told us we needed a new one for $2,900.00 as well as many other service items that needed to be fixed. We took our car to another local car shop and for $50.00 our running board is working perfect!! Morrie's did not even try and fix it ,they just wanted to charge as much as possible for the running board as well as other non necessary items. We will never go back. In fairness to the service agent we called him twice to discuss this and he never called us back. More

Tim Baird is awesome Leased a new Lincoln from Tim. Provided best experience that I have ever had with a dealership. Very mindful of my time... He also helped me a couple Leased a new Lincoln from Tim. Provided best experience that I have ever had with a dealership. Very mindful of my time... He also helped me a couple days after my purchase with a few questions. He is a good one to ask to help you!!! More

Low pressure and polite and respectful employees. The sales and finance staff were knowledge, patient and respectful. The trade in was fair and the overall experience was enjoyable. Made the buying p The sales and finance staff were knowledge, patient and respectful. The trade in was fair and the overall experience was enjoyable. Made the buying process smooth. More

Thumbs up! Found exactly what I was looking for with Tim's help. He is very patient and knowledgeable and was able to answer all of my questions and address all Found exactly what I was looking for with Tim's help. He is very patient and knowledgeable and was able to answer all of my questions and address all of my concerns. I would highly recommend working with Tim as well as the dealership! More

Nice dealership I really like this dealership because it's a no-hassle best value dealer and the staff and sales people are very friendly. They are up front and hones I really like this dealership because it's a no-hassle best value dealer and the staff and sales people are very friendly. They are up front and honest, service is great too. More

Love my New to me car and morries This is the second car I purchased at Morries Ford. Makes car buying so easy. The whole expirence was perfect! I always tell people that that's the p This is the second car I purchased at Morries Ford. Makes car buying so easy. The whole expirence was perfect! I always tell people that that's the place to go for all your car buying needs. More

very good service Josh was very upfront with us and excellent at making sure we weren't wasting time on anyone's side. Very good service. I would recommend Josh to an Josh was very upfront with us and excellent at making sure we weren't wasting time on anyone's side. Very good service. I would recommend Josh to anyone. More

Ford F-150 purchase The sale associate is very honest and straightforward on pricing.! I did not feel pressured into buying anything. I will be using Morries for my futur The sale associate is very honest and straightforward on pricing.! I did not feel pressured into buying anything. I will be using Morries for my future purchases More