Morrie's Minnetonka Ford

We couldn't be more pleased with our experience at Morries Ford. I was arranging the purchase of a new Ford Expedition Platinum for my father from out of state, so all of our negotiations had to be do Morries Ford. I was arranging the purchase of a new Ford Expedition Platinum for my father from out of state, so all of our negotiations had to be done over the phone. I was lucky enough to connect with Rick when I called, and right from the start, I knew we were in good hands. I explained our situation and what we were looking for, and as luck would have it, they had the exact vehicle my father wanted on the lot. After working out the details with Rick, we secured a fantastic price for the purchase. I emphasized to Rick that I wanted the process to be as smooth as possible for my father when he arrived to pick up the vehicle—no waiting around at the dealership. Rick assured me that the vehicle would be prepped and ready to go upon my father's arrival. He also coordinated with Tyler in finance to have all the paperwork ready. When my father arrived, he was promptly guided to finance to sign the documents, and shortly after, he was behind the wheel of his new vehicle with Rick giving him a thorough walkthrough. My father later told me that it was the fastest and smoothest car purchase he's ever experienced. I would buy another vehicle from Morries in a heartbeat. If you do, be sure to ask for Rick—he's not just a great sales associate, but a genuinely great guy. Thank you, Rick, for making this such an easy and enjoyable experience! More

Great effort and very professional Thanks Work was completed on time I appreciate the car wash completed on time I appreciate the car wash More

Very bad service and extremely rude did not provide the service needed, service manager Dave and Ketie were extremely uncourteous and rude. service needed, service manager Dave and Ketie were extremely uncourteous and rude. More

What good does it do to make an appointment two weeks in advance when they don’t even look at it? advance when they don’t even look at it? More

Easy to work with. Good communication. Service department is excellent, they always keep me informed on what they find and how my vehicle is progressing through service Good communication. Service department is excellent, they always keep me informed on what they find and how my vehicle is progressing through service More

Excellent service and great personnel. Eric Sims was our product specialist and he did a fantastic job. Wonderful to deal with, as was Brian Swan the finance expert. Best experience I h Eric Sims was our product specialist and he did a fantastic job. Wonderful to deal with, as was Brian Swan the finance expert. Best experience I have ever had at a dealership! More

Excellent dealership. The service was prompt, honest, accurate, and always respectful of the customer. Eric Sims was my sales person and he was tremendous. Brian Swan and The service was prompt, honest, accurate, and always respectful of the customer. Eric Sims was my sales person and he was tremendous. Brian Swan and finance was equally accommodating and worked hand-in-hand with Eric Sims. The process was seamless. More

After posting a not so good review, Morrie's Minnetonka Ford immediately came through and corrected the incident that I had been asking for for quite awhile. I am now satisfied and still have faith in thei Ford immediately came through and corrected the incident that I had been asking for for quite awhile. I am now satisfied and still have faith in their efforts. I regret, now, of posting that negative review, and will be happy to deal with Morrie's in the future. More