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Morrie's Minnetonka Ford

Minnetonka, MN

4.5
509 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 509 reviews

November 21, 2024

Service people were pleasant and kept me informed of progress and prices. Getting a car repaired is never nice but they made it as nice as possible More

by holte020
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Nov 21, 2024 -

Morrie's Minnetonka Ford responded

Glad we were communicative and informative/ Thank You for the 5 Stars!

November 21, 2024

My car was not dropped off at the location agreed upon. Horrible communication regarding appointments and parts. I have brought my car in 4 times, 2 of which where awful experiences. I will never go back. More

by Schevesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismail, Carter
Nov 21, 2024 -

Morrie's Minnetonka Ford responded

Hi Schevesa, I would like to learn more about what happened if you could take the time to reach out to me personally. I can be reached at todd.cadle@morries.com

November 14, 2024

Service was great and Joe is always helpful and pleasure to work with, thank you. More

by Herman Roux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 14, 2024 -

Morrie's Minnetonka Ford responded

Thank You for the kind review!

November 13, 2024

Communication was great and my service rep worked toward getting me the proper info I requested .When my vehicle wasn’t completed before the weekend she worked out a rental and kept me going More

by Dvw0399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Jenson
Nov 14, 2024 -

Morrie's Minnetonka Ford responded

Glad we could support you with a loaner while we finished up the repair. Thanks for the great reveiw!

November 13, 2024

Exceptional service from Joe assisting me with my hybrid battery for my CMax. He was honest and went above and beyond to help me. More

by infinitehealthforyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
Nov 14, 2024 -

Morrie's Minnetonka Ford responded

Great to hear Joe gave exceptional service! thank you for the 5 Star review!

November 12, 2024

Morrie went above and beyond on my last service. Dave the service manager is a wealth of knowledge and very helpful. More

by Billlanners
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Nov 12, 2024 -

Morrie's Minnetonka Ford responded

Thank You Billlanners for the wonderful review and glad Dave explained things thoroughly!

November 11, 2024

Dalton was fantastic as was Mark and Caleb. Top notch sales!!!Thank you. Tom V More

by Lake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton, Mark, Caleb
Nov 11, 2024 -

Morrie's Minnetonka Ford responded

Thank you Tom V!

November 09, 2024

Joe Hanson did a very good job with my appointment. Unfortunately, the process took way longer than the guaranteed 90 minutes. More

by davelostlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hanson
Nov 09, 2024 -

Morrie's Minnetonka Ford responded

Dave, Glad Joe did a great Job with your appointment. Sorry it took longer than the expected time. If you want to have us do a pick up and drop off service next time we can certainly handle that as well to save you on the wait. Thanks again for leaving a review.

November 02, 2024

My experience started with just a few texts back and forth Then a very pleasant visit the next day Everyone was helpful and easy to work with Peter and Mark in finance did a great job And were fri More

by Dave.B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Bakert and Mark Ridley in finance
Nov 08, 2024 -

Morrie's Minnetonka Ford responded

Thanks Dave B for the great review!

October 22, 2024

Carter and the folks in service did a great job with my service and recall item More

by peterlscherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Oct 26, 2024 -

Morrie's Minnetonka Ford responded

Thank You for the review and glad Carter gave you the 5 Star Experience!

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