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Morrie's Minnetonka Ford

Minnetonka, MN

4.5
520 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 520 reviews

June 18, 2021

Tyson Kerkoff, Fred Hintz, & Todd Cadle cared for repairs needed on my truck purchased at Morries Minnetonka. Tyson was an awesome service representative. Thanks . Kurt More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Kerkoff, Todd Cadle, Fred Hintz
Jun 18, 2021 -

Kurt responded

Tyson was very professional and helpful and it was a easy working with him. Keep up the good work Morries. Thanks to Fred and Todd too. A Buy Happy customer.

June 17, 2021

Chris was my customer service rep. VERY DISAPPOINTED in the communication. Was told I would be called back within a certain time frame and that wasn’t met. John the service manager also didn’t deliver c More

by connie.schmidtfust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris in Service. Jog the service manager.
Jun 18, 2021 -

Morrie's Minnetonka Ford responded

Connie. I apologize that we weren't able to fully communicate during your visit. We will certainly work to be better in the future. Please reach out to me directly if you'd like to discuss your experience further. Scott.landreth@morries.com

June 09, 2021

As always, Morrie’s Minnetonka Ford provided excellent service and did so in a friendly and professional manner. I will alway buy my vehicles at Morrie’s. Their service is one of the main reasons. More

by Jason Vork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall the gentleman’s name. He was outstanding!
Jun 15, 2021 -

Morrie's Minnetonka Ford responded

Wonderful! Thank you so much for the glowing review. Morrie's Minnetonka Ford is honored to have you as a guest.

May 29, 2021

Very impressed with the service advisor Tyson and the Tech, Travis who went the extra mile to figure out a tricky problem and the help with the warranty process More

by Lanny.guilday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson, Travis
May 31, 2021 -

Morrie's Minnetonka Ford responded

Thank you for the great review! Tyson, Travis and the whole service team are dedicated to their clients. The TEAM at Morrie's Minnetonka Ford greatly appreciate you.

May 28, 2021

Great friendly service! Quick, fair, and easy trade up! Kyle and Todd were great and got everything ready for when I returned to complete the transaction. More

by nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
May 29, 2021 -

Morrie's Minnetonka Ford responded

Wonderful to hear! Thank you so much for your kind words. Kyle and Todd do a great job for us and they truly care about their clients.

May 18, 2021

Top notch service! Came in for my regular oil change and tire rotation. Was told it would take 45 mins and it was 30 mins. Also, appreciated the car wash! More

by Jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t recall his name.
May 19, 2021 -

Morrie's Minnetonka Ford responded

Fantastic! I'm so happy we could over deliver!

May 18, 2021

Wonderful staff dealership is spotless very impressed have always been happy with the entire process very well organized service bay and customer lounge bright and clean 🧽 More

by trmmarquardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Burton
May 19, 2021 -

Morrie's Minnetonka Ford responded

Great to hear! I'm so happy that we were able to provide a great service in a clean facility!!

May 04, 2021

Great experience buying our new truck . The deal went smoothly, we felt like we were treated fairly for our trade in and are happy with the price on the new buy. We have dealt with Morries previously whe More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Moe, Rick Zahler
May 04, 2021 -

Morrie's Minnetonka Ford responded

Thank you so much for the kinds word and for the opportunity to earn your business. Rick always makes the experience easy and fun for his customers. We hope to see you again!

May 03, 2021

Friendly and efficient. They did a thorough diagnostic of the problem. The mechanic Ben Kushinski did a great job! I'd go there again for sure! More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Comello
May 07, 2021 -

Morrie's Minnetonka Ford responded

Thank you for your great review! We appreciate you and hope to see you again.

April 20, 2021

Was very pleasantly surprised! Haven’t been to Morrie’s Minnetonka Ford in years, but heard their service department had undergone some changes in personnel. Morrie’s has a stellar sales team, but the serv More

by Ford4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hanson
Apr 21, 2021 -

Morrie's Minnetonka Ford responded

I'm glad the team was able to exceed your expectations. We have added some team members that are really going above and beyond to create a new experience. Thank you for the review.

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