
Morrie's Minnetonka Ford
Minnetonka, MN
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Coming from a customer service background. My husband and I contacted the dealership and was promptly contacted to set up an appointment. We met with the sales representative test drove the ca My husband and I contacted the dealership and was promptly contacted to set up an appointment. We met with the sales representative test drove the car and received excellent customer service from beginning to end. We couldn’t be happier with the car and buying experience. We have passed this info along to family and friends.thank you so much! More
I recently (9/2022) had a horrible experience with the service department at Morrie's ford dealership in Minnetonka. I called into get a quote for 4 tires and TPMS replacement and they quoted me $800 on service department at Morrie's ford dealership in Minnetonka. I called into get a quote for 4 tires and TPMS replacement and they quoted me $800 on a set of 4 tires w/o an alignment. I had another quote from another provider for $748 and thought I would still use Morries since I needed other service work done. I never received a written quote and their service department manager said it was sent by email. Nothing ever showed up in spam or in my email on the day they said the quote was sent. I called their service department salesman and left several voice mail messages and requested that he resend it and he never responded. My advise to all potential customers is to not rely on their service department, based on my experience. Their manager said they don't make any money on tires. More
Efficient, thorough, and professional. Highly recommended for anyone in the Minneapolis area. Service experience has also been top notch. Highly recommended for anyone in the Minneapolis area. Service experience has also been top notch. More
Anyone can sell a car, it’s how you treat people after the sale that counts! Everyone at Morrie’s is great, Nate is Amazing, efficient, and professional. They made my lease painless 3 years ago, and my bu the sale that counts! Everyone at Morrie’s is great, Nate is Amazing, efficient, and professional. They made my lease painless 3 years ago, and my buy out so easy! They took care of everything Mo got all the paperwork done in no time. More