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Morrie's Minnetonka Ford

Minnetonka, MN

4.4
504 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 504 reviews

April 20, 2022

Never got a response to my inquiry regarding availability of the car, will probably use a different dealer. More

by jarbain
Customer Service
Recommend Dealer
No
Employees Worked With
Online Sales
Apr 20, 2022 -

Morrie's Minnetonka Ford responded

Please contact me and I can look into this. There may be a glitch somewhere. I've looked into every "lead" we've had for the last few weeks and all were responded to. I can be reached at scott.landreth@morries.com. I'm more than happy to assist. I apologize for the inconvenience.

April 12, 2022

Excellent service, very friendly and prompt. No hard sell, let us make our own decision without pressure. Would highly recommend them. Martin was wonderful, answering our questions, providing in More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian & Martin
Apr 13, 2022 -

Morrie's Minnetonka Ford responded

George, Thank you for the 5 stars. I'm very happy that Martin and the Team were able to assist you. We appreciate your business.

April 08, 2022

They were very respectful and honest. They went out of their way to make sure I was fully satisfied. More

by Johnscherer1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez-briones, Fred Hintz
March 31, 2022

I bought a used car online and over the phone. I had a good experience working with Michael in Sales and Al in Finance. Both were very professional, helpful and both were positive to work with. More

by bnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kielty, Al (nickname Hal)
March 27, 2022

This was the worst dealer experience ever! They should be prosecuted for fraud, mislead people, dishonest practices! I called the dealership to find out if they had the Ford Transit 350 $54,30 More

by Eugen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max, Tom Frenzel
Mar 27, 2022 -

Eugen responded

Eugen This was the worst dealer experience ever! They should be prosecuted for fraud, mislead people, dishonest practices! I called the dealership to find out if they had the Ford Transit 350 $54,300 still available, as advertised on cars.com and website. The sales manager and the sales agent said yes! Until I said “let’s do it” Sir, you have to pay $5,000 more. I already contacted BBB in Minnesota and contacted a lawyer, and in talking with the state of Minnesota to explain the practices of taking advantage of people! Don’t do business with them!

Mar 28, 2022 -

Morrie's Minnetonka Ford responded

Eugene, I attempted to contact you a few days back to discuss. I'm more than happy to speak with you. When vehicles are ordered, we do so at MSRP or less. Occasionally there are very high demand units available and they demand a premium. A vast majority of cars and trucks on our lot are priced less than MSRP but, a few may have premiums. My management staff wanted to be completely transparent with you before proceeding. I'm glad that they fully disclosed the pricing and premium but I apologize that you don't feel that it is agreeable. We are more than happy to order a vehicle for you at a reduced price. you can reach me at scott.landreth@morries.com

Mar 28, 2022 -

Eugen responded

Scott, The reason I am following council, is the way Tom and Max( under Tom’s advice) handled the situation! Nobody would have had anything to say if they marked up the Van as much as they wanted, and than someone would have tried to negotiate just like MSRP. But not, you advertise the vehicle on different platforms and dealership website, and than you try to extort more money from the weakest one! The law of commerce does not allow this kind of behavior. After Tom hang up on me they change the price to reflect the $5,000 increase!

March 21, 2022

It is very convenient for me to work with this dealership but even if I have to drive from 50 miles, I still would work with them. I have purchased several vehicles from Morrie's and continue to go back bec More

by buggman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Zahler
Mar 22, 2022 -

Morrie's Minnetonka Ford responded

Thank you for the great review and 5 stars. We are so happy that you come all that way to see us.

March 07, 2022

They treat you with respect and try to make sure your getting exactly what you want More

by tnt400fa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 08, 2022 -

Morrie's Minnetonka Ford responded

Thank you for the 5 stars. I'm glad that the TEAM at Morrie's was able to treat you the way you deserve. We are so happy to have you as a client. Thanks again, Scott Landreth

February 24, 2022

Max was awsome and a great help. Explained everythinh about the truck we bought. Great experience More

by Utaker02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max in sales
Feb 24, 2022 -

Utaker02 responded

Great experience with max on new truck

Feb 25, 2022 -

Morrie's Minnetonka Ford responded

Thank you for the 5 star review. I'm very happy that Max was able to assist.

February 19, 2022

Very helpful and professional. Vehicle was as advertised and ready to go when I arrived. More

by R Lewison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Rehman
Feb 22, 2022 -

Morrie's Minnetonka Ford responded

Thank you so much for the wonderful review and 5 stars. We truly appreciate you.

February 17, 2022

Nurri & Brian helped me trade in my Jeep for a F-150 and it was a very positive experience. The dealership was fantastic, especially the team there! More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nurri, 10/10, Brian 10/10
Feb 22, 2022 -

Morrie's Minnetonka Ford responded

Peter, Thank you for the great review and 5 stars. I'm so glad that the TEAM could assist.

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