Morrie’s Luxury Auto
Golden Valley, MN
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"Great" does not begin to cover how amazing the service was at this dealership. The first time I showed up I was greeted by KG outside within a minute. He was immediately interested in what I was l service was at this dealership. The first time I showed up I was greeted by KG outside within a minute. He was immediately interested in what I was looking for, how I was going to use the car, and what to match me up with to best meet my needs. At the time, I was really only browsing. But because of his excellent service and the accuracy of his answers, my interest in their vehicles grew. Over the following three weeks, KG (and Vick for a full hour one evening) answered every question about any of the vehicles I was interested in with prompt precision and accuracy. They seemed to know the minute details and nuances of each vehicle they carried, whether new, used, or exotic vehicles. Engineering, service, performance, usability strengths, anything I was interested in. As the relationship grew I discovered a vehicle they added to their stock which met my needs perfectly. As they answered my questions the car simply became more and more perfect for my needs. About a week and a half later I purchased the vehicle, and am even happier and more excited about the vehicle and performance than before I purchased it. The sale was made extremely simple and pleasant for me by KG, who took care of my every need and question. And after the sale that did not end, not by a long shot. I have gotten at least as much care since purchasing. At no point did I feel pushed in any way, not for a minute. Patience was shown at every turn, and courtesy, and professionalism. I can't even imagine such immaculate service at a dealership or any service oriented business, yet I've experienced it so I can say with confidence, if you visit this dealership and speak with their sales team, you will be impressed as well. They've set a new bar as far as I'm concerned for how a customer can be treated. Simply amazing knowledge, and service. More
KG made purchasing my Nissan Maxima a pleasant experience. He gave exemplary customer service and gave useful and helpful information that led to a purchase that I could trust. I felt he was looki experience. He gave exemplary customer service and gave useful and helpful information that led to a purchase that I could trust. I felt he was looking out for my best interest and understood the value of giving an oustanding experience when purchasing a used car is often anything but that. Thank you K.G.! More
Dealing with Twin City Luxury Auto and Vick Singh in particular was a very good experience. This was a long distance transaction, and I dealt primarily by telephone and email with Vick and he was excel particular was a very good experience. This was a long distance transaction, and I dealt primarily by telephone and email with Vick and he was excellent returning calls and emails, and answering my questions. His follow-up after my purchase was also excellent. I would recommend Twin City Luxury Auto to anyone, and be sure to ask for Vick! More
Great car-buying experience. Leading up to my visit to the dealership everyone I spoke to on the phone was very helpful. I actually arrived a few minutes before they opened and a salesman was there to hel the dealership everyone I spoke to on the phone was very helpful. I actually arrived a few minutes before they opened and a salesman was there to help me with a smile. They were very knowledgeable about the vehicle I was looking at even though it didn't have the sticker price of the majority of vehicles in their lot. After making the decision to buy I was treated with respect and the financing team worked with me on all my questions. I never once felt rushed. Great experience. I would definitely buy another car from this dealership in the future. More
My overall experience was as good as I've ever had with any dealer I've dealt with, and better than most,and I've dealt with a significant number of dealers. My calls after the sale were always returned pr any dealer I've dealt with, and better than most,and I've dealt with a significant number of dealers. My calls after the sale were always returned promptly and my questions and concerns were answered and my requests responded to to my satisfaction. The sales personnel seemed as interested after the sale as they were prior to the sale. At other dealerships this hasn't necessarily been the case. I would recommend the dealership to friends and family without hesitation. More
Excellent dealer! Very friendly, gave his honest opinion! Very helpful, gave feedback fastly and got back to me with questions right away! Great salesman, will make sure you get the best product and service Very helpful, gave feedback fastly and got back to me with questions right away! Great salesman, will make sure you get the best product and service he can give you! We love our new Jeep! More
Even though we bought a non luxury vehicle, I feel that Vick treated us as well as someone who would buy a higher end vehicle. We are very pleased with the service and considerations we were given. We reco Vick treated us as well as someone who would buy a higher end vehicle. We are very pleased with the service and considerations we were given. We recommend the staff at Twin Cities Luxury Auto to everyone. Check out their cars and used cars, you will be satisfied with the selection. Thank you Vick. More
I went through Twin Cities Luxury Auto to locate and purchase a 2013 Nissan GT-R. The process was quick, professional and seemless. Kristian is a pleasure to with and kept me up to date throughout the purchase a 2013 Nissan GT-R. The process was quick, professional and seemless. Kristian is a pleasure to with and kept me up to date throughout the process. I have purchased many cars in my lifetime, and this was definitely the best experience. Highly recommend. More
Being an owner of a sales based company, and Understanding the importance of customer experience as a critical part of sales, I would give kudos to Kristian KG Goldsmith. From our initial conver Understanding the importance of customer experience as a critical part of sales, I would give kudos to Kristian KG Goldsmith. From our initial conversation, through the end of the sale, was nothing less than spot on. KG answered every question and concern with honesty, respect and poise. Knowing that this particular dealer is my only local choice for my vehicle had me a bit apprehensive as to how the staff would project themselves. I found KG and his fellows to be courteous and responsive to my needs. This is my first "Exotic" car, and so far it has delivered all that was described during our dealings. Thank you! More
Kristian Goldsmith worked with me, even when things where getting nerve wrecking. He stayed understanding the whole way thru. when i arrived he was helpful still by giving my big brother a free car wash. getting nerve wrecking. He stayed understanding the whole way thru. when i arrived he was helpful still by giving my big brother a free car wash. More