Morrie’s Luxury Auto
Golden Valley, MN
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In late June I was shopping for a new/used car online one night while eating dinner, and at 7:30 PM I found a used Audi on Morrie's mobile site that looked appealing. I sent in a request for more info, and night while eating dinner, and at 7:30 PM I found a used Audi on Morrie's mobile site that looked appealing. I sent in a request for more info, and was very happy when I received a call back only three minutes later. That impressed me. Matt Haust had forwarded my information along to his sales staff to get the ball rolling right away. I had arranged for a Saturday test drive (it was Thursday), but I was close to the dealership and done eating, so I thought I would head in and introduce myself. It was close to their 8PM closing when I arrived, but Matt was still at his desk and invited me in. After a quick chat we walked out to see the vehicle, and just as I was getting ready to leave, he told me, "You know, we're in the business to sell cars, so how about taking a test drive right now." I made sure this would be okay with his wife first (haha) as we were definitely at the closing bell, but I took it out for about 20 minutes and had an excellent time. When I arrived back, Matt had a spec sheet, price quote, and Carfax report all in an envelope for me, and it was then and there that after the service I had received over that last hour, from we mobile site to test drive after hours to a complete packet of information, that I promptly put a deposit on the car and scheduled the paperwork for the following week. Casey Novotny in finance encouraged me towards a warranty package which I purchased, and having to replace my water pump only about a month after my purchase, it was already paying for itself. Michael Ashby and Mike Valone in the service department were and continue to be wonderful to work with, answering emails promptly and working with me on a loaner car while my Audi had service. And it was a pleasure to meet Jordan, the mechanic who did the work on my car. The icing on the cake though was when Matt refunded my first service trip in only a week after my purchase as he felt it a nice gesture to do so. I certainly didn't purchase the six-figure Maserati (yet), but if I'm receiving this level of service on a much much smaller purchase, I have to believe it's just as good or better the higher up you go. Good job, guys. Thanks for being a heck of a lot better than anybody else I approached on purchasing my new/used vehicle. Leif Anderson More
An awesome experience! My first BMW and I am hooked on the car and the dealership. Q was very helpful and when I changed my mind on what car I wanted and Q was unvailable everybody else stepped up to hel the car and the dealership. Q was very helpful and when I changed my mind on what car I wanted and Q was unvailable everybody else stepped up to help me. Excellent service and great people. I will highly recommend Q and the dealership to people in the market for a car. Thanks again. More
Purchased my 2000 Bentley Arnage via the internet and worked out all aspects of the deal with Vick via phone and internet and found the entire experience very professional and easy. The car was shipped worked out all aspects of the deal with Vick via phone and internet and found the entire experience very professional and easy. The car was shipped to me in Seattle faster than expected and when the car arrived it was just as described in the photos and video. I would definitely consider working with Vick and his team on my next auto purchase. More
Vick was extremely knowledgable about the car and very easy to work with. He and the whole team were kind, professional, and fun. This was my first purchase from them, I wouldn't hesitate to buy from th easy to work with. He and the whole team were kind, professional, and fun. This was my first purchase from them, I wouldn't hesitate to buy from them again. Vick and Matt made the whole experience a pleasure. Driving the Maserati convertible on a sunny spring day isn't bad either! More
This was my second purchase through Vic. On both occasions he was courtesous and helpful. We had visited TCLA numerous times and looked at a wide variety of vehicles. Each time we were warmly welc occasions he was courtesous and helpful. We had visited TCLA numerous times and looked at a wide variety of vehicles. Each time we were warmly welcomed and never felt like someone was trying to push us into a purchase. More
The people at luxury auto demonstrated a level of professionalism that was missing from other dealerships. I was treated with respect despite not buying a six figure. And Vick helped me track down professionalism that was missing from other dealerships. I was treated with respect despite not buying a six figure. And Vick helped me track down the shop that did the service on the car I bought, saving the need for a ppi. Great place to buy a car from, cant wait to do business with them again! More
Vick handled the transaction well. Getting service records for the vehicle on sale was difficult, but I the dealer was able to provide documents to my satisfaction I like that fact that they had the records for the vehicle on sale was difficult, but I the dealer was able to provide documents to my satisfaction I like that fact that they had the car I wanted and it was in good shape. More
Thank you KG and Q for providing an excellent car buying experience for me. If only I had more money I would buy more cars from you guys! In all seriousness, I will definitely come back to you when it's t experience for me. If only I had more money I would buy more cars from you guys! In all seriousness, I will definitely come back to you when it's time for a new car. Thanks for making the process a fun and memorable experience. More
KG is as good as it gets when buying cars. Attentive, fun, respectful, and knowledgeable. Young man in F & I was a little pushy with aftermarket sales, but otherwise one of the best experiences I've had fun, respectful, and knowledgeable. Young man in F & I was a little pushy with aftermarket sales, but otherwise one of the best experiences I've had buying cars. I will definitely be back to see you KG. Thanks. More