Morrie’s Luxury Auto
Golden Valley, MN
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Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area! More
Srey answered my online lead, and was absolutely wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a wonderful to work with. She went above and beyond giving the extra personal touch and great follow up. She delivered my car out of state met me at a coffee shop and was very friendly and easy to talk to. She is very knowledgeable in her product, always goes above, and beyond, has been multiple follow-up calls, and even gave the extra touch of a handwritten thank you note which you really don't say anymore. I would highly recommend working with her if you're in the market in this area! More
Horrible customer service. Horrible establishment. They do not tell you the truth about the vehicles you are purchasing and leave you to deal with all issues yourself. Anyone t Horrible establishment. They do not tell you the truth about the vehicles you are purchasing and leave you to deal with all issues yourself. Anyone that is thinking about purchasing a vehicle from here, absolutely take your business elsewhere. More
Sent 3 emails & left 2 voicemails within a 3 1/2 day span to inquire about a vehicle. I got one call back halfway through that period for 10 minutes and then crickets.....I was paying cash for one of their M to inquire about a vehicle. I got one call back halfway through that period for 10 minutes and then crickets.....I was paying cash for one of their Maserati's and just had one simple question about warranty specifics and they would've had any easy sale. Either they don't want to sell cars or their customer service needs a lot of work. I will go else where. More
Purchased a 2019 BMW M5 two months ago and since them have had numerous problems, one happening only 20 minutes out from dealership after purchasing. A month and a half later same thing. The dealership t have had numerous problems, one happening only 20 minutes out from dealership after purchasing. A month and a half later same thing. The dealership they took it to be worked on dripped coolant all over my injectors voiding the warranty due to outside influence Tried calling Morries about the warranty I purchased and as usual no answer, no call backs, nothing. Zero support from Morries and they don't stand behind their sales. Avoid this dealership.. More
Great service department. Christian was amazing! The mechanic also was top notch. Good feed back and kept me in the loop regarding any issues. Christian was amazing! The mechanic also was top notch. Good feed back and kept me in the loop regarding any issues. More
Not a happy Morrie's buying experience. Was misled by the general manager Juan that if I ever needed anything to come back and he'd work with me since this was my first used Maserati. I got about 20 miles on general manager Juan that if I ever needed anything to come back and he'd work with me since this was my first used Maserati. I got about 20 miles on the car when the check engine light came on. Brought it back and they said it was a fouled spark plug from RPM's over 5k when it was cold which was untrue because I just drove it home and never revved the engine. They replaced the plugs and 5 weeks later it sounds like the front end is going to break in half when I turn. I called to see if they would waive the $200 diagnostic fee to take a look at it and was told no. I have barely driven the car since I bought it and purchased an aftermarket warranty for 5k from them as well so their only in it for the sale and not any support after you sign the paperwork. I'm not asking them to pay for the repairs but only take a look at it since I just purchased it. Will never recommend or buy from Morrie's again. My sales person was Rich Hajt and the general manager was Juan Martinez. Go elsewhere. More
Service department technicians were excellent I was Service department technicians were excellent I was assured that loaner vehicles would be available when I purchased my car when service was needed Service department technicians were excellent I was assured that loaner vehicles would be available when I purchased my car when service was needed as I live south of cities and my job makes it difficult to drop off my car with ride or wait. I was told no loaner appointment until July and asked to speak with supervisor after I made Appointment and no one called me back. I love my Bentley however due to the customer service I will reconsider a different meet with better customer service when I purchased my next vehicle More