Morrie's Inver Grove Mazda
Inver Grove Heights, MN
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The Ideal Car Purchasing Experience This was my first time purchasing a car so I visited several dealerships and looked at different makes/models to gain an understanding of the buying p This was my first time purchasing a car so I visited several dealerships and looked at different makes/models to gain an understanding of the buying process and also test drove vehicles. My experience visiting dealerships was mediocre until I visited Morrie's in Inver Grove Heights. I was immediately greeted by a staff member who provided a nice welcome and opened the door for me. The dealership was clean and looked fresh and modern. I was able to check out the CX-5 on the showroom floor and within minutes Gabe Schmidt greeted me and impressively answered all of the questions I had and listened to me ramble on about my prior shopping experiences. I instantly felt comfortable sharing information with him and more importantly felt like I could trust him. He is not only knowledgeable about the Mazda inventory, but also about the other makes/models that I was considering to purchase at the time. This was extremely helpful when trying to compare and ultimately make a decision. Gabe happily obliged when I requested to test drive a CX-5 and the route we took was perfect for experiencing a variety of speeds, turns, braking, etc. Gabe did an excellent job explaining the features as I was driving so I was able to use them as I would on a typical trip. During the test drive was the first time I had a positive feeling that I had found "my car". When we returned to the dealership Gabe provided financing options and explained the Morrie's "buy happy promises" in detail. I really appreciated Gabe's opinions, knowledge, and no-pressure attitude. I felt like he really was invested in me finding the perfect car to match my needs/wants and was realistic about it. I left feeling like I had just found the car I wanted to purchase, but being that this was my first time buying I wanted to check out the last choices on my list to compare before I made my final decision. Needless to say I returned to Morrie's Inver Grove to meet with Gabe a few days later to purchase the CX-5. I have to add during the time between my last visit they received the exact model/options I was looking for. Meant to be! Now it was time to review numbers and financing options in detail and I couldn't be any more impressed with the finance team. The trade-in process was a breeze and I felt very good about the value they were willing to give me for a car I had a tough time parting with. Gabe, Jesse Howard, and Tiffany Awsumb stayed with me passed business hours to explain every option available to me and ensured I understood all that was presented. I felt confident that my decision made sense and was the best choice for my particular needs. When it came to making the purchase official by completing the paperwork, the finance manager Tiffany Awsumb lived up to her name! She was extremely helpful, knowledgeable, and patient. During the part of the purchasing experience that would seem the most daunting I was relaxed and really enjoyed the conversation so much thanks to Tiffany for making this process quick and painless! Overall I was very impressed with Morrie's Mazda Inver Grove and its staff members. My first car purchase experience was a positive one much thanks to Gabe, Jesse, Tiffany, and the rest of the crew for making that happen for me! More
Very good experience Though a Mazda dealership, I actually went to Morrie's Inver Grove to look at an Acura wagon. Zaid the sales rep had the car waiting for me to test d Though a Mazda dealership, I actually went to Morrie's Inver Grove to look at an Acura wagon. Zaid the sales rep had the car waiting for me to test drive, and it was just as advertised. They had taken very good car of the car and treated it like one of their own models. I realized yes, this was the car for me, and Zaid and the rest of the team were very professional throughout the purchase, including trading in my vehicle at the time and a late in the day (around 7:30pm) call to see if I could get a better interest rate on my payments, which I was able. Overall a very good experience and very happy this dealership had the car I wanted. More
Gabe took good care of us As we entered Morrie's Inver Grove Mazda, Gabe Schmidt jumped out of his seat to greet us. We wanted to test drive a CX-5, and he obliged, guiding As we entered Morrie's Inver Grove Mazda, Gabe Schmidt jumped out of his seat to greet us. We wanted to test drive a CX-5, and he obliged, guiding us on a pre-selected course that allowed us to experience the vehicle in a variety of uses, answering questions as we explored the car. Gabe impressed us with his knowledge of the vehicle, eagerness to explore options, and low-pressure salesmanship. I will send anyone looking for a car in his direction. The dealership itself is clean and airy, and is conveniently located. Thanks. More
Outstanding Very professional and knowledgeable on all aspects of my transaction. Purchased an older car for my grandsons first car and Morries treated the trans Very professional and knowledgeable on all aspects of my transaction. Purchased an older car for my grandsons first car and Morries treated the transaction as tho it were a new one. More
Couldn't be happier I don't like shopping for anything, and I had put off looking for a car for a long time. I am so happy I found Morrie's in Inver Grove. The people the I don't like shopping for anything, and I had put off looking for a car for a long time. I am so happy I found Morrie's in Inver Grove. The people there are great. They helped me find exactly the car that makes me happy! No pressure--just information, good questions, and help in every way possible. More
They went WAY out of their way I needed an affordable commuter car and had many undesirable experiences trying to find a vehicle from a private party. I eventually believed I found I needed an affordable commuter car and had many undesirable experiences trying to find a vehicle from a private party. I eventually believed I found what I was looking for at Inver Grove Mazda, almost 2 hours from my home. I am a single mom of 4 kids and have long work hours. Because of my schedule challenges, on a day I worked about one hour from the dealership, Dominick drove the car all the way to meet me so I could test drive it on my lunch break. The next day, the crew stayed quite late for me so I could drive to the dealership to sign for the car. The following day, Dominick delivered the car to where I was working, an hour and a half from the dealership. This was not an expensive car, yet the crew at Inver Grove Mazda paid attention to me as if I were purchasing a new luxury vehicle. I am amazed by this kind of service in this day when personal attention and assistance is such a rarity. I highly recommend this dealership and look forward to my next experience purchasing a car from them. More
Frustrating, Stressful, and Time Consuming Very disorganized, and they don't follow through on their promises. You will have to watch every single move they make, including trying to drop items Very disorganized, and they don't follow through on their promises. You will have to watch every single move they make, including trying to drop items from the agreement, promising cars they don't actually have ( or can get), and mistakes on the paperwork. I'd like to think they mean well, but I'm not convinced their problems are mererly growing pains and a lack of training. Be prepared for one problem after another, leading to a very stressful, frustrating, and time consuming buying experience. More
Excellent, Pleasurable Experience At first I was worried that buying a new car would be quite the chore but the folks at Morrie's even made the paperwork fun! At first I was worried that buying a new car would be quite the chore but the folks at Morrie's even made the paperwork fun! More
Makes you want to purchase more cars Zaid followed up with getting the right collar car for my wife .Even had to get a dealer trade . Tiffany Awsumb made finance allot of fun and her smi Zaid followed up with getting the right collar car for my wife .Even had to get a dealer trade . Tiffany Awsumb made finance allot of fun and her smiles and positive attitude Makes me want to buy another car !!! More
Great Service! I was very pleased I wet in looking for a nice vehicle that was fairly similar to my previous car (only problem was the size was to small) and they preformed such great I wet in looking for a nice vehicle that was fairly similar to my previous car (only problem was the size was to small) and they preformed such great work. They made me feel proud of my decision and also made me not feel regretful at any circumstances!!! I highly recommend ! More