Morrie's Inver Grove Mazda

Resolved - Used Car Not Inspected as Stated, Now a Money Pit After posting this review, I was contacted by Morrie's General Manager, and he had the shop look over everything and ended up reimbursing me for half After posting this review, I was contacted by Morrie's General Manager, and he had the shop look over everything and ended up reimbursing me for half of the repair costs, as they agreed that they had some fault in the matter. They told me that if I had talked to them before getting the repairs that they would have done more to take care of it, so if you do buy a used car from them, make sure it is all inspected, and let them know anything you observe. We bought a used 2003 Nissan Altima from them in August as a second car for my household for my son to drive, and it has been nothing but problems. There has been a massive amount of problems, where I have had to pay out $1,600 in repairs on a car I paid $5,000 for under the Public Before Wholesale program. Repairs were done by a reputable repair shop, and am still dealing with the problems. So far the PCV Hose has been replaced, the power steering pump has been replaced, gasket replaced, and other various repairs. This car was supposedly inspected for any issues when it came to them, and they obviously either didn't inspect it at all, or not in any through manner. We were told that it was well inspected, and by the problems we are dealing with now, that is clearly a lie. I will never buy from them again, and I will insure that everyone I know is aware of their business practices so that they are not subject to this kind of experience. More

Simple. Easy. Fast. My wife and I contacted a salesperson about what we were looking for in a car, our budget, etc. and we were given great options within what we had ask My wife and I contacted a salesperson about what we were looking for in a car, our budget, etc. and we were given great options within what we had asked. The salesman, Ryan, was very helpful and patient. Answered all my questions. I never felt pressured into buying anything over my budget which was very nice. Test drove 2 vehicles and found what I liked that very same day. I had my 6-year old son with me as well, and I never once felt like he was a bother to anyone. More

Excellent service I recently traded in my old eclipse for a 06 dodge Dakota. My salesman (Mr Ryan Korpi) while not only a ravishing and well spoken individual, was also I recently traded in my old eclipse for a 06 dodge Dakota. My salesman (Mr Ryan Korpi) while not only a ravishing and well spoken individual, was also incredibly helpful and diligent in taking care of my substantial needs. After buying the vehicle, it came to light that there was a problem with the exhaust and mr Korpi handled it efficiently and effectively, providing me with a loaner and checking in to give me updates on the completion and progress. I am overall very pleased with the experience and would recommend IGH Mazda to anyone looking for a vehicle in the future. More

Knowledgeable and Professional Purchased a new vehical from Morrie's IGH. Initially, I knew little about the Mazda brand of vehical. Worked with Jody Blain. He was extremely know Purchased a new vehical from Morrie's IGH. Initially, I knew little about the Mazda brand of vehical. Worked with Jody Blain. He was extremely knowledgeable and led us to the perfect vehical for us. Test driving the vehical was the turning point in deciding on a Mazda. The purchasing process was fairly easy. There's no negotiating so things are straight forward. All the employees we worked with were pleasant and professional. When picking up my new vehical, Jody did a great job of going over the basic tech features so I could access them before I had time to read the owners manuel. That can be overwhelming but he knew what features to focus on to get you comfortable with the car. Another added bonus is the showroom. It's quite nice. More

Grown up Zoom Zoom! I get that driving a Mazda should give you the rush of being a little kid again, but buying one should not be a childish or experience. That is whe I get that driving a Mazda should give you the rush of being a little kid again, but buying one should not be a childish or experience. That is where Morries comes in! What an awesome place! Ryan did a tremendous job of showing me all of the features of the vehicles, their facility, (which is beautiful - think luxury car show room!) and the benefits of buying from Morries. You truly will "Buy Happy!" More

Easiest car-buying experience I've had We walked in to Morries and out the same day. The entire process was easy, from test drives to them getting the car we wanted from another lot to the We walked in to Morries and out the same day. The entire process was easy, from test drives to them getting the car we wanted from another lot to the financing and purchase process. Would absolutely recommend Morries and Ryan. More

Best car buying experience to date My husband and I just purchased a used Silverado from Morrie's Inver Grove Mazda from Danny. Danny treated us as if we were buying a brand new vehicl My husband and I just purchased a used Silverado from Morrie's Inver Grove Mazda from Danny. Danny treated us as if we were buying a brand new vehicle. No pressure, listened to our needs and budget, and kept us informed throughout the entire process. I have bought other vehicles from other dealerships and have always felt that I was being pushed through because I wasn't buying a new vehicle. Danny made us feel appreciated and that our business was wanted. I also appreciated Danny giving us a background about the Morrie's history. We will be coming back in the future to buy from Danny again!!!!! This was the best experience that we have ever had! Thanks Danny. More

Service Department Above and Beyond! This was my second visit to the Service Department for a recall on my 2nd vehicle. My first failed the test and the recalled parts were quickly repla This was my second visit to the Service Department for a recall on my 2nd vehicle. My first failed the test and the recalled parts were quickly replaced as was another failing part. This visit, the vehicle passed the recall but went on the "fix when parts become available to repair all list." The full service checklist found I needed a cabin air filter which was replaced. The Service folks were right on the spot and got me in and out quickly -- with a freshly washed car to boot! Needless-to-say, I'll be back! More

Bought Happy I was already a Miata owner, and Morrie's helps support our local Miata club. So when it recently came time to trade my BMW X3 for a CX-5 I naturally I was already a Miata owner, and Morrie's helps support our local Miata club. So when it recently came time to trade my BMW X3 for a CX-5 I naturally included Morrie's in my list of possible dealerships. But the reason that I ended up buying from Morrie's went way beyond simply the sponsorship. First, Danny Truong provided a great, easy, and confident sales experience answering any and all questions I had and giving very honest input. He is extremely competent and knowledgeable and builds trust through credibility. I found a very straight-forward experience there. Nothing was being hidden under the covers. The finance process was done very well, professionally, and straight-forward. Things were explained well they were willing to take all the time necessary to look at it from any angle that I wanted. Morrie's is a no-negotiation dealership, which is actually very refreshing. The price they had was well positioned against benchmarks like True-Car, etc. That said, they weren't actually the lowest price offer that I had, but were within a few hundred dollars. However, when you look at the benefits from their Buy-Happy program, it is more than worth the difference that was there, especially if you plan on keeping the car for a number of years. I am much better off having that program included than not, and it's built to establish a good long-term relationship with the customer by delivering rewards that keep going on into the next vehicle. That's good business practice and nice to have. I did a lot of research ahead of time and the CX-5 that I purchased is turning out to be exactly what I wanted it to be, and giving me exactly what I wanted to get from buying it. That's from someone that is a fan of BMW's and still owns one. But I haven't missed a single thing about the X3 that I traded-in. Morrie's is a great place to buy what is proving to be a great vehicle. More

Bought New Car Just bought my first car, a 2016 CX-3. The sales and finance team were outstanding. I recommend Morrie's Mazda over any other dealer. Just bought my first car, a 2016 CX-3. The sales and finance team were outstanding. I recommend Morrie's Mazda over any other dealer. More