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Morrie's Inver Grove Mazda
Inver Grove Heights, MN
223 Reviews
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Showing 223 reviews
November 02, 2019
Five stars for both Jason and Tino. I started working with Jason and he helped me get familiar with the vehicle. I ended up working with Tino on the purchase since Jason was not there the day I was ready with Jason and he helped me get familiar with the vehicle. I ended up working with Tino on the purchase since Jason was not there the day I was ready to buy. The manager and used car manager were also great to work with on my trade. More
by Mike Mensing
Employees Worked With
Tino Torres, Jason Borneman, Erin Fahey
October 15, 2019
Unfulfilled promises Kudos to Bridget and John who showed me how to use the car’s technology but due to lack of communication between sales and new car manager I will not Kudos to Bridget and John who showed me how to use the car’s technology but due to lack of communication between sales and new car manager I will not be doing any further business with this dealership. More
by Wombat
Employees Worked With
Jesse new car manager, Erin Fahey
October 15, 2019
Very professional, friendly and helpful. My husband went this time and he was very happy with the service. This is the reason why I always choose this location. I did get my tires from Cost My husband went this time and he was very happy with the service. This is the reason why I always choose this location. I did get my tires from Costco. They just had a better deal. I called but Mazda does not price match Costco. I would love to come and get them from Mazda. More
by Mazda
Employees Worked With
Bob Kuehn, Dan Angstman, Jason George
October 03, 2019
Amber in Sales and Erin & Bryant in Finance were extremely helpful and patient. Would recommend Morries without hesitation. This my third But Happy Mazda experience with them. extremely helpful and patient. Would recommend Morries without hesitation. This my third But Happy Mazda experience with them. More
by AdolfoM
Employees Worked With
Erin Fahey, Amber Parks
September 11, 2019
Oil change with no oil I’ll start with the most alarming issue we’ve had. After our first oil change with a new lease I found out (due to an indicator light) that no one had I’ll start with the most alarming issue we’ve had. After our first oil change with a new lease I found out (due to an indicator light) that no one had put oil in our vehicle... I had this confirmed by another Mazda dealership after we had moved out of the area. The service manager still hasn’t returned a single call, voicemail, or note for 3 weeks now. I missed a day of work and had to pay $50 out of pocket for oil so my engine didn’t blow, when I already pay for a service package, but there’s been no reimbursement mentioned to us this far. Another issue: This is our first time leasing and they told us that if we need to add more miles -and if we come within the first few months- that we could raise the miles, no problem. Now we’re being told that this is not possible; completely different information than what Jesse and Tim gave us. Seems like a misleading statement just to close a deal and we aren’t very pleased, but we will make the best of it. Can’t say we’ll come back or recommend anymore. More
by rlawson89
Employees Worked With
Dan Angstman, Jaime Drabczak
September 03, 2019
Cash for New Car Experience When my wife and I decided we wanted to purchase a Mazda CX-5 we were so excited to be buying this car with cash. Sales Staff were friendly and helpf When my wife and I decided we wanted to purchase a Mazda CX-5 we were so excited to be buying this car with cash. Sales Staff were friendly and helpful and accommodating. When we met with the Financing Agent things changed and we were told that a credit check was necessary to verify our identity. We reminded the Financing Agent that this was NOT necessary since we are paying with cash. The mood changed and my wife and the Financing agent began to argue about this. My wife has worked in the banking and compliance area for over 25 years, and knows the laws very closely. This is not necessary by any means. My wife was very upset and left. I asked the Finance Agent to contact her manager and see if this was a Morrie's Policy or not. After a lengthy conversation with her Manager it was not necessary (as I overheard on the phone call). We did leave with the CX-5, we love the CX-5, we just hope this financial practice is corrected. Even though we had a terrible outcome with the Financial Agent, it was corrected in our favor. I would recommend Morrie's because of the Sales Staff experience. Very knowledgeable and helpful staff upfront and working with you. They are not paid on commission, which is helpful to know. I am giving a three star rating on the overall experience, if I just had to give it on the Sales Staff, it would have been 5 stars. More
by JackRyan88
Employees Worked With
Them Vang
September 03, 2019
Dan is awesome Dan and the scheduling staff were great. I will definitely buy my next Mazda cx3 from you. I like your fast turnaround of your loaner vehicles. Dan and the scheduling staff were great. I will definitely buy my next Mazda cx3 from you. I like your fast turnaround of your loaner vehicles. More
by Becky
Employees Worked With
Dan Angstman
September 03, 2019
Great customer service Staff and management were very personable and helpful. Communication is transparent, and prices are very reasonable. Rewards program offers great bene Staff and management were very personable and helpful. Communication is transparent, and prices are very reasonable. Rewards program offers great benefits such as free car washes and referral incentives. I am very happy with my new car from Morries! More
by Sarah_S
Employees Worked With
Adam O’Connor, Zachary Ley, Bridget Quinn-Egstrom
September 03, 2019
Very kind and professional Very good experience, nice atmosphere and helpful people. Good deal conditions and very well explained. Just took a little more time than I expected Very good experience, nice atmosphere and helpful people. Good deal conditions and very well explained. Just took a little more time than I expected, for credit approval. I really recommend the Dealer. More
by Felipe
Employees Worked With
Amber P.
September 03, 2019
Bought Happy :) Brian Lee was the most helpful, and kind team-member that I have ever worked with at a dealership. From start to finish he was attentive and honest. S Brian Lee was the most helpful, and kind team-member that I have ever worked with at a dealership. From start to finish he was attentive and honest. Set me up with exactly what I needed it, and the turnaround was bar none. I came in on a Thursday, test drove the car until Friday evening and had new keys in hand by Saturday afternoon. He is the best, and I highly recommend working through him if you want an honest, and truly wonderful car buying experience. Well done Brian, and the rest of the team. More
by ShannenHirsch
Employees Worked With
Brian Lee
