Morrie's Golden Valley Cadillac

My wife and I had been looking for a Ford Escape for quite some time. We used Morries.com and contact with Joe Seppa to find exactly what we were looking for. It was a great deal for us and the response quite some time. We used Morries.com and contact with Joe Seppa to find exactly what we were looking for. It was a great deal for us and the response to our request to see it was very fast. We drove 150 miles so we could deal with Morries. Everything went extremely smooth and our purchase went off without a hitch. I was impressed by the knowledge and professionalism my wife and I were treated with. We have had our Escape for a couple months and still find ourselves saying how much we love it. I want to thank Joe Seppa and Bill Segil for there work in helping us find the perfect car for our family.I can honestly say we will be purchasing our next vehicle from Morries Cadillac and Saab and look forward to dealing with Joe and Bill in the future. More

We bought happy. Unlike other auto purchases. I like the way we are treated. I like how straightforward everything is. The service has been great also. I have purchased several cars for family member the way we are treated. I like how straightforward everything is. The service has been great also. I have purchased several cars for family members here. The price on the car was better than a competing dealer straight away-- the other dealer also had miles on the similar new vehicle as driven by one of the owners or managers. They clearly went over pricing options, and financing or getting a rebate. More

Jodi repaired our rearview mirror perfectly even though it was difficult. I have never been to a car dealership that was so professional, curteous and gave excellent service. I highly recommend them and wi it was difficult. I have never been to a car dealership that was so professional, curteous and gave excellent service. I highly recommend them and will be returning to purchase our next vehicle! More

I have been a Morrie's Saab customer for over 13 years. The quality of service is extraordinary. I am greeted by name, and I never have to worry about my car. Things are fixed right the first time. Whet The quality of service is extraordinary. I am greeted by name, and I never have to worry about my car. Things are fixed right the first time. Whether I have an appointment or drop in with an emergency, I am always treated courteously. All the folks in the service department have been great at giving me information about my service options. Service Manager Jamie Clipson is the best! He consistently goes out of his way to make me feel welcome and relaxed, even when I'm stressed about the car. Jamie has earned my business as a Saab customer - I can't imagine owning another vehicle or trusting my service to another dealer. I wish I had more thumbs - "two thumbs up" just isn't enough for Morrie's Saab Service! More

Nicole was easy to work with. We loved her personality and her HONESTY!! Which is very hard to find in this field nowadays. Joe was the sales Manager. I think he did a good job of explaining things and he and her HONESTY!! Which is very hard to find in this field nowadays. Joe was the sales Manager. I think he did a good job of explaining things and he tried to be fair. His verbal delivery could be adjusted a bit. Thought for the most part it was a great experience. We had to bring the car back for the rotars and they made sure the problem was taken care of. We also love the oil change/car wash offer that came with the car purchase......WE BOUGHT HAPPY! More

My experience today was great. Everybody worked so hard to get me the car I wanted even though it was over my price range. Heidi was fantastic and was so honest when she didn't have an answer she went to to get me the car I wanted even though it was over my price range. Heidi was fantastic and was so honest when she didn't have an answer she went to get someone who knew the answer-I love that. Heidi also brought in a service employee who knew about my car to explain all about the make and model since it wasn't her expertise. Dave worked hard to help me solve a problem with my buyer of my car so there would be less drama in the family-outstanding thoughtfulness. Bill (I think his name was Bill) in the financing department was truly a hero to me also-he did so much moving things around to help me be able to afford the car. Again I was looking for a lower priced car, but he made it possible for me to drive away with a car that was more money and had everything in it I wanted. I also really love the oil change and car wash setup, it was definitely something that sold me on Morrie's. Heidi was was great she let me take the cars out more than once to see the difference and she even helped other customers in between my waiting times-nice multitasking. I am still in shock that I just came home with such a wonderful car and none of it would be possible without all the people who helped me today at Morrie's. Even the other people who didn't help me were super nice and congratulated me on my car and told me how good of a choice it was. Oh, and Morrie's fed me lunch too! Thank you so much for everything. I consider my car an investment and you all helped me pick a wonderful one. Many thanks and bless you all. More

ABSOLUTELY recommend this dealership! I brought in my truck in to trade down to a car due to a change in employment and it was completely stress free from start to finish! Outstanding customer service fr truck in to trade down to a car due to a change in employment and it was completely stress free from start to finish! Outstanding customer service from my sales person, Heidi Gerst!! She has an incredible ability to balance being a professional and making you feel extremely comfortable at the same time. When I explained my situation and what I was trying to accomplish, she immediately told me about a couple cars that she thought would work for me, and one was a perfect fit! AND, the normally dreadful and long finance process was truly a piece of cake. The gentlemen who assisted with finance, Aaron Barr was very informative, helpful and patient. For me, this was a no pressure - no stress deal that made my life easier. Thanks Morries! Seriously, I bought "Happy" check them out!! More

I have had an issue with my ignition in my 2006 Cadillac Escalade, I brought it to the Cadillac Dealership that I purchased it from.(I will be writing them a review in a second) They were unable to recreat Escalade, I brought it to the Cadillac Dealership that I purchased it from.(I will be writing them a review in a second) They were unable to recreate the issue so out of frustration I brought it to Morries Cadillac in Golden Valley. From the second that I walked in the door. Jamie (I believe the Service Manager) Greeted me, took my information and worked with me to solve the issue quickly. They gave me a ride to work, and picked me up from work with my car repaired (For a ton Cheaper than I originally expected. I would recommend them for any car make or model to get your repairs done with them. More

My wife & I always tek our vehicle to Morries, because we know from experience that we can always receive the best quality service Mr Jeremy Page is the ONLY representative that we always ask for to take c know from experience that we can always receive the best quality service Mr Jeremy Page is the ONLY representative that we always ask for to take care of us. We have a CTS & an Escalade.. he has always been friendly and HELPFUL. He has found & solved problems that "other Cadillas" Dealerships in our area were unable to locate, let alone solve the problem We know that when our vehicle leaves Morries that it is operating properly and efficiently.. Jeremy also makes surethat the vehicle has been washed before leaving the shop.As it should be.. Thanks to their great service. Neil & Sherrie Olson Neil07@cpinternet.com More

I have been a Morrie's Saab customer for many years. I have always had exceptional service but yesterday they really went completely out of there way to help me. Dead battery, got the car "jumped", deale have always had exceptional service but yesterday they really went completely out of there way to help me. Dead battery, got the car "jumped", dealer closes at 6 pm on Friday, Jeramy told me at 5:35 to get the car there asap. Arrived at 5:50, drove out at 6:30 with the car's electrical system checked and a brand new battery. I'm sure Jeramy and Bob did not leave until after 7 pm. They really saved me! They are just the best - always! Starr Morgan Golden Valley, MN 55422 More