Morrie's Golden Valley Cadillac | Page 32

I have worked with Geoff to purchase a few used cars now. I will continue to do so in the future as his honesty and his ability to go above and beyond the normal scope of a salesperson. He not only was patie I will continue to do so in the future as his honesty and his ability to go above and beyond the normal scope of a salesperson. He not only was patient and understanding with the initial purchase but it was his dedication after and his follow up's to make sure everything was perfect, that really left an impression. He has earned a loyal customer and I have recommended him to all my friends looking for a pleasant car purchase experience. More

I was extremely satisfied the second I spoke to Geoffrey Allers. Mr. Allers was very friendly without being obnoxious, helpful without being intrusive, and made themselves my number one choice of salesmen! Allers. Mr. Allers was very friendly without being obnoxious, helpful without being intrusive, and made themselves my number one choice of salesmen! I felt that he had a genuine interest in what I wanted, and worked very hard to get me exactly what it was I was looking for. No high pressure sales pitches or being coaxed into something I didn't want...just honest, helpful, and willing to take care of my needs. You have found a loyal customer with me, and I promise to send anyone I know in the market for a vehicle your way! Thanks for doing it right Geoffrey Allers!!!!!!!!!!! More

Geoff Allers is a terrific employee! He is patient and understanding and is willing to take time with you and answer any questions you have. If he doesn't have an answer for you he will take the time to understanding and is willing to take time with you and answer any questions you have. If he doesn't have an answer for you he will take the time to find it. He is willing to work with you and listen to what exactly YOU are looking for. I will tell all of my friends and family that they should work with Geoff Allers if they are looking to purchase a car!! More

I have been a customer of Morton Garren for many years. His knowledge and professionalism are second to none. Morton has always been able to answer my questions and give me the facts, in a very clear and His knowledge and professionalism are second to none. Morton has always been able to answer my questions and give me the facts, in a very clear and concise manner. He has spent his time explaining to me each of the very important facts and details regarding the automobiles that I have purchased from him. He has always steered me to the product that I truly need, in a very easy going and positive manner. You should be very proud to have a true professional among your sales force. Morton takes a back seat to no one. He is number 1, Numero Uno, in my book. More

I worked with Jim Malisow as I shopped for a car and negotiated a trade-in for my old car. Although I didn't buy a car at Morrie's, Jim was very helpful and friendly and explained things clearly. I wou negotiated a trade-in for my old car. Although I didn't buy a car at Morrie's, Jim was very helpful and friendly and explained things clearly. I would certainly work with him again when I shop for a car. More

To Whom It May Concern: 10/25/11 It is not often that I To Whom It May Concern: 10/25/11 It is not often that I write a letter to an establishment with compliments towards it's good service. In this case To Whom It May Concern: 10/25/11 It is not often that I write a letter to an establishment with compliments towards it's good service. In this case I felt compelled to write because it is all too often that good service and attitude is ignored or not commented on. After shopping around for an automobile, I had the pleasure in meeting Mr. Morton Garren. I was greeted by him with a very friendly "hello, I'll be able to help you in just a minute". That was the first surprise because I have rarely been greeted by a salesmen at other dealerships. I did purchase an automobile from Mr. Morton Garren and I have sent him some customers in the past. Mr. Morton Garren, should be an example for all employees to follow and to admire for his conscientiousness, politeness and willing to "go the extra mile" for the customer. In these times when customer service appears to be at an all time low, it is very gratifying to know that there is a Morton Garren that believes that old-fashioned customer care is the best policy. Sincerely, Mr. and Mrs. Aaron Miller St. Louis Park, MN. More

Joe Seppa is one of the most professional car dealers that I have ever had the chance to work with. I have purchased several cars in the past from many other people and never have I had such a positive that I have ever had the chance to work with. I have purchased several cars in the past from many other people and never have I had such a positive experience with anyone. He has the knowledge and drive to make the car buying experience a positive one. I would recommend him to anyone that is looking to buy a car. When I ever I go looking for my next car Joe will be the first one that I talk to. Thanks again Joe! Jason More

Lucky for me I bought a Cadillac with a warranty. That being said I brought my car in recently because it did not start once right away, and it was down shifting rather roughly. The mechanics tweaked a f being said I brought my car in recently because it did not start once right away, and it was down shifting rather roughly. The mechanics tweaked a few things, but the problem was not fixed after that first maintenance. Without my prompting I received a call from the dealership service department to inquire about how my car was running. I told Joshua Hines that my car did not start again and that I got a "shift to park" message. He knew just what I was talking about and we scheduled an appointment. After having my car for only a few hours the mechanics at Cadillac worked their magic and my car is running better than ever! I am very pleased to have my car back running like the true thoroughbred that it is. :) More

He had genuine concern about the problem that needed to be fixed. He worked very well with the customer in finding fair pricing and went out of his way to make the situation as good as it could be at the be fixed. He worked very well with the customer in finding fair pricing and went out of his way to make the situation as good as it could be at the time. When an additional problem was found later the same great customer service was displayed. Thank You. More

I honestly have never experienced service like I did at this dealership (very good). I went through some challenges when I originally picked out a vehicle. When it arrived the CTS did not have the trim pac this dealership (very good). I went through some challenges when I originally picked out a vehicle. When it arrived the CTS did not have the trim package I wanted. They quickly helped me find another one in Pennsylvania and had it shipped that day! When it arrived, it needed new tires and brakes, the manager said it would be taken care of...it wasn't. When I had the 50,000 mile service done this was identified. I questioned the sales person and sales manager about the tires and brakes...they agreed that they said they would do it and Morrie's covered it! Honesty and follow through, not only that, they put in a goodwill claim for some extra warranty items and got me a HUGE discount. The service department has won my business for sure and I will definitely see them again for my next Cadillac!!!!!!!!! Big thanks to Warren, Bob, and mostly Josh in the service department! More