Morrie's Golden Valley Cadillac
Golden Valley, MN
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Had a great experience in working with primarily Heidi Gerst and the other staff members to whom she introduced us to. They present a very positive professional "team" image. We were not sure of the parti Gerst and the other staff members to whom she introduced us to. They present a very positive professional "team" image. We were not sure of the particular brand of vehicle we wanted but she answered all of our questions regarding new and used vehicles and we were able to test drive various models on our own. Purchased a quality used SUV and now look forward to returning to Morrie's for regular service. Would highly recommend Morrie's to friends and family. More
We went to the Morrie's to check out the dealership and we found the sales staff very friendly and helpful. We enjoyed the experience and purchased a car while we were there. we found the sales staff very friendly and helpful. We enjoyed the experience and purchased a car while we were there. More
I couldn't have been happier with Justin! He was extremely patient, calm, and reassuring throughout the extremely stressful process of buying my second car. He calmly addressed my every concern and extremely patient, calm, and reassuring throughout the extremely stressful process of buying my second car. He calmly addressed my every concern and went out of his way to make things easier for me, in a way that made me feel special, not rushed. He spent as much time with me as I needed, and this more than anything secured my sale (of course I love my new Nissan Cube, too!). Everyone I interacted with at Morrie's Cadillac Saab was respectful, friendly, and patient. What a fantastic dealership! More
As soon as I stepped into Morries I was greeted by Jim Masilow. He was a wealth of knowledge, customer service oriented and great to work with. I had a great experience! Masilow. He was a wealth of knowledge, customer service oriented and great to work with. I had a great experience! More
Jim shows that he cared about our needs. He followed up and showed that he wanted our business. He didn't apply "sales pressure". I am recommending Jim to our friends and family. and showed that he wanted our business. He didn't apply "sales pressure". I am recommending Jim to our friends and family. More
NOt long ago I purchased a used Saab 9-5 turbo from Morries with well over 100,000miles. the car was in immaculate condition and very resonably priced. I ended up purchasing an extended warranty do t Morries with well over 100,000miles. the car was in immaculate condition and very resonably priced. I ended up purchasing an extended warranty do to the high miles and the car is for my son to take to college. to make a long story short, the water pump went out recently and it just so happend to be covered by the extended warrantly with a small deductible. Morries was very accomidating with the diagnosis, ordering the part and making an appointmentr for me that worked, they even shuttled me around while the car was in the shop for a few hours. the service and courteousness that I received was really over and above any I had ever received from an auto dealer. especially on a used vehicle. Morries has a customer for life with me and my family. More
Thanks to all employees in the service department, specially to Josh Hines,his honesty and his caring for my car suv have finally made me stop looking for a mechanic that I trust knowing Josh won't ta specially to Josh Hines,his honesty and his caring for my car suv have finally made me stop looking for a mechanic that I trust knowing Josh won't take advantage of the situation when I bring my suv to this Morries Dealership that is why I will continue being a customer when it comes to my car needs and thanks to the people that wash my car always with a great attitude. Morries cadillac have taken a load out of my shoulder. More
All the service guys are very friendly and helpful. They have gone to bat to resolve the issues that have occurred with my car and to make sure I am taken care of and treated fairly. have gone to bat to resolve the issues that have occurred with my car and to make sure I am taken care of and treated fairly. More
Josh Hines delivers consistently exemplary customer service. I keep his direct phone number handy and call only Josh when I need anything from the dealership. He is always friendly, professional and pa service. I keep his direct phone number handy and call only Josh when I need anything from the dealership. He is always friendly, professional and patient. Josh goes the extra mile. He is an asset to Morrie's. More
Josh was a great service adviser to work with. He was very quick in returning phone calls and keeping me updated on the service of my car. He also took care of things that I didn't even know was wrong wi very quick in returning phone calls and keeping me updated on the service of my car. He also took care of things that I didn't even know was wrong with the car. If Josh wasn't in the office then I dealt with Bob Holm who was also great to deal with. They both kept me updated on my car which when you don't have your car for a week it is nice to know that they keep you updated. More

