
Morrie's Golden Valley Cadillac
Golden Valley, MN
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Had decided to purchase another vehicle. I had purchased a used Buick in 2008 from Here and experience and service were very good. Met Jabbar and discussed my wants and needs. He was very courteous and pat a used Buick in 2008 from Here and experience and service were very good. Met Jabbar and discussed my wants and needs. He was very courteous and patient working with me. When we had found a vehicle I had several concerns and he had Dan Epp come over and speak with me. Together the 2 of them put together a very good package. I look forward to my 3rd purchase More
Josh Hines is an outstanding service tech and extremely knowledgeable about the Cadillac vehicles. He stays with you until it is fixed and then explains what needed to be done. I really appreciate his he knowledgeable about the Cadillac vehicles. He stays with you until it is fixed and then explains what needed to be done. I really appreciate his help and follow through. Mark More
I slid into a curb when it was icy and wrecked my tire and wheel. Josh Hines was my service rep and I felt I was well taken care of. He dealt with my insurance company for me when needed. As a result o and wheel. Josh Hines was my service rep and I felt I was well taken care of. He dealt with my insurance company for me when needed. As a result of taking my car there for service, he gave me a card good for free car washes. I've been in there many times around 6p and have gotten to know Jard Deville and heard him dealing with people. He really cares about making people happy and will do anything he can to do what you want. In addition, I want to praise Chris. He is a "runner" who drives you where you need to go while having your car worked on and he also is the one who washes the cars. He is very friendly and does an excellent job for you. Besides having great employees, Morries has an extremely nice waiting room if you want to wait while your car is serviced. The room is large. There is a TV, computer stations, free coffee, and very clean bathrooms. More
Shopping for a new vehicle at Morrie's Cadillac (Golden Valley, MN) dealership proved to be a fun experience. Our sales consultant was Jim Malisow who was personable and definitely helpful. Being a new cus Valley, MN) dealership proved to be a fun experience. Our sales consultant was Jim Malisow who was personable and definitely helpful. Being a new customer to this dealership as we had 4 new SUVs previously from the other GM divisions, I read some of the reviews for the Service team and was pleasantly surprised of the good reviews reflected in the mix. My husband and I are happy ar this point and enjoy driving our new 2012 SRX. More
Josh Hines service advisor is the one guy I go to and request. I trust him, his recommendations are always descriptive and informative. I am comfortable that he will do the best he can to assist me. My request. I trust him, his recommendations are always descriptive and informative. I am comfortable that he will do the best he can to assist me. My husband and I have discussed that we are so pleased with the service we receive that we would continue to service and buy any future vehicles through Morries. We have come to feel this way primarily because of the trust we have in Josh Hines. More
I take my 2008 Saab 9-3 Aero XWD to Morrie's Cadillac/Saab for service and Josh Hines always takes care of me. He as well as the rest of the staff are top notch! I know I could take my Saab an Cadillac/Saab for service and Josh Hines always takes care of me. He as well as the rest of the staff are top notch! I know I could take my Saab anywhere for routine maintenance but I choose to go to Morrie's because of their exceptional service. Josh is excellent and makes sure to always review the service performed and most importantly makes sure that I leave a satisfied customer, AND I ALWAYS DO!! More
I am beyond thrilled with Heidi, Bill and the rest of the team at Morrie's. They took care of all of my concerns with a smile. One week after purchase, my windshield developed a pretty significant crack. team at Morrie's. They took care of all of my concerns with a smile. One week after purchase, my windshield developed a pretty significant crack. I was lost on what to do, so swung it right after it happened and was taken care of from start to finish. They put me in a great loaner car that more than fit my needs and took care of all of the paperwork with my insurance company, as well as paid my deductible! I am also thrilled with the paintless dent repair. When I bought the vehicle there were a few dings here an there. Heidi assured me they would take care of them....and did they ever! You can't even tell they ever were there in the first place! I will definitely recommend the folks at Morrie's Cadillac and will likely buy my next vehicle from them. Great job, guys! More
Had a great experience in working with primarily Heidi Gerst and the other staff members to whom she introduced us to. They present a very positive professional "team" image. We were not sure of the parti Gerst and the other staff members to whom she introduced us to. They present a very positive professional "team" image. We were not sure of the particular brand of vehicle we wanted but she answered all of our questions regarding new and used vehicles and we were able to test drive various models on our own. Purchased a quality used SUV and now look forward to returning to Morrie's for regular service. Would highly recommend Morrie's to friends and family. More
We went to the Morrie's to check out the dealership and we found the sales staff very friendly and helpful. We enjoyed the experience and purchased a car while we were there. we found the sales staff very friendly and helpful. We enjoyed the experience and purchased a car while we were there. More
I couldn't have been happier with Justin! He was extremely patient, calm, and reassuring throughout the extremely stressful process of buying my second car. He calmly addressed my every concern and extremely patient, calm, and reassuring throughout the extremely stressful process of buying my second car. He calmly addressed my every concern and went out of his way to make things easier for me, in a way that made me feel special, not rushed. He spent as much time with me as I needed, and this more than anything secured my sale (of course I love my new Nissan Cube, too!). Everyone I interacted with at Morrie's Cadillac Saab was respectful, friendly, and patient. What a fantastic dealership! More