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Morrie's Golden Valley Cadillac
Golden Valley, MN
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Chris was great! Professional and efficient! Chris worked hard to get the deal done! Very happy with overall service. Would recommend and come back. Hardworking and professional staff! Thank you Chris worked hard to get the deal done! Very happy with overall service. Would recommend and come back. Hardworking and professional staff! Thank you Morries! More
buyer beware Be wary of buying of their used cars. Loose manifold bolts, oil leaks and CEL's. If you are looking at a car, bring a set of tools, crawl under the ca Be wary of buying of their used cars. Loose manifold bolts, oil leaks and CEL's. If you are looking at a car, bring a set of tools, crawl under the car and check everything. I doubt if any of the mechanics are ACE certified. Serious case of buyer remorse. Update.: After bringing the car to a third party the issues (valve adjustments) were fixed and Morries agreed to pay the bill. The Service Manager was very helpful during the whole thing. More
Great customer service Chris L did a great job in helping me purchase me vehicle and following up to make sure I was happy with purchase. He went above and beyond to correct Chris L did a great job in helping me purchase me vehicle and following up to make sure I was happy with purchase. He went above and beyond to correct mistake made by service dept to ensure customer satisfaction. More
Service Focused This dealership embraces service in all aspects of the customer experience and does a great job. All the way from the sales e perience through the da This dealership embraces service in all aspects of the customer experience and does a great job. All the way from the sales e perience through the day to day service and support. More
Dont buy a used vehicle there They say they do a thorough inspection on all used vehicles, and fix areas before selling.. Turns out after 2 weeks my transmission goes out, control They say they do a thorough inspection on all used vehicles, and fix areas before selling.. Turns out after 2 weeks my transmission goes out, control arm goes, and breaks are shot. Don't trust them. Get a second opinion before purchasing a used. Or go somewhere else! Very unhappy. Also, unwilling to help with anything after calling them. First time buying a car, and will never reccomend this place. Avoid if possible. More
Excellent service I called late afternoon and Derek squeezed me in early next morning as maintenance agreement expiring. Always very accommodating and willing to help a I called late afternoon and Derek squeezed me in early next morning as maintenance agreement expiring. Always very accommodating and willing to help anyway possible. More
Fast and Friendly Service I had a problem on our last snow day with my 2012 SRX stabilization/traction control system. Morris's is the dealership I purchased my vehicle so I ca I had a problem on our last snow day with my 2012 SRX stabilization/traction control system. Morris's is the dealership I purchased my vehicle so I called them and they were able to get me in for an appointment that same day! They found the problem to be a steering sensor and changed the sensor and went ahead and also serviced my vehicle for a soon to be required oil change etc...(oil was at 19 percent) and called me to say it was done all within 3 hours or less of when I had dropped the vehicle off at the Service Department! Ed was the person that took care of my servicing needs and he was awesome, very friendly, listening to my concerns and questions about my vehicle. I was also given a loaner car so I didn't have to wait, needless to say very fast and friendly service!!! More
Always great service I bought my car used under the Buy Happy program. For the first 6 months they made and repairs that was needed without any hassle. Including new tir I bought my car used under the Buy Happy program. For the first 6 months they made and repairs that was needed without any hassle. Including new tires, brakes and rotors at the 5 month mark. Any time I have brought the car in for service they have done a complete inspection and even replaced bulbs I didn't know were out. I also got an extended warranty and after having my car a lil over 2 years a major repair was needed and they did the repair and there was not issue with the warranty covering it. They even found other things that needed repaired that I did not know about that the warranty covered. So far after a lil over 2 years of ownership I have been very pleased with this dealer. More
Excellent service Early morning appointment on a Saturday friendly people and good coffee. Dan took care of the extra repair I needed on my car. I recommend Morrie's Early morning appointment on a Saturday friendly people and good coffee. Dan took care of the extra repair I needed on my car. I recommend Morrie's to everyone. More
Sevice work Dan did an excellent job identifying, calling the insurance company and fixing the problem. He also kept me updated of the progress of the repair. Tha Dan did an excellent job identifying, calling the insurance company and fixing the problem. He also kept me updated of the progress of the repair. Thank you Dan. More