Morrie's Golden Valley Cadillac

Chris was awesome!!!!!! Very knowledgeable about the vehicle we were interested in. Answered any questions we had, and if he didn't know, he would find out for us. Very knowledgeable about the vehicle we were interested in. Answered any questions we had, and if he didn't know, he would find out for us. More

Buy happy :) Nathan was great to work with, entire team was willing to help out with whatever we needed to make me happy and comfortable in the car- which was help Nathan was great to work with, entire team was willing to help out with whatever we needed to make me happy and comfortable in the car- which was helpful! More

Great Customer Service! Thanks Bob Bina for trying to help me find my specific car! Even though we couldn't find me one. Great Customer Service and thank you for following Thanks Bob Bina for trying to help me find my specific car! Even though we couldn't find me one. Great Customer Service and thank you for following up with me to see how my car search is doing. I would recommend this dealer either you are looking for a Cadillac or something else. Thanks Bob Bina! More

Good Car Shopping Experience I was looking for a new car and I was looking for a luxury full size sedan. I went to BMW of Minnetonka (very nice), Audi of Minneapolis (very nice), I was looking for a new car and I was looking for a luxury full size sedan. I went to BMW of Minnetonka (very nice), Audi of Minneapolis (very nice), Volvo of Minneapolis (nice, but non-responsive and didn't really seem like they wanted my business) and finally Morrie's Cadillac. I know there are other luxury vehicles to see, but for me, I fell in love with the Cadillac CT6. The dealer I worked with was named Kyle Meyer and he was very helpful, very attentive to my needs and very willing to work a good deal for me. The only thing the dealership didn't have was a vehicle with all my wants. They came close by providing everything except the Twin Turbo. But hey, all other features I wanted were there. Thus I didn't ask about ordering a car. In retrospect, I wish I would have. But, next time. When I first got to the dealership, I hadn't actually seen the CT6 in person, only on the website. Once I saw it in person, I thought it was an excellent car. The dealership employees were friendly (I originally started working with one gentleman and then he passed me on to Kyle. Kyle said he wasn't as well versed in the Cadillac's as he was, thus the reason for switching dealers). They didn't pressure me, hound me or try to force me into anything. They patiently waited and listened to my questions, offered guidance when needed and ultimately sold me a great car. My overall experience at the dealership was great. The only person I felt lacked in customer service and professionalism was Kevin Robbins (The Business Development Manager). He seemed more annoyed by my questions and condescending in his approach. I didn't know what Kevin looked like but I was told to see him about some questions I had and getting set up with a car wash tag. Another gentleman assisted me with the car wash tag and they were looking for Kevin to answer some other questions. Finally a gentleman approached me and said, "what do you need?" I said, "are you Kevin?" He said, "Yes, what do you need?". I asked my questions and he provided answers, though he seemed somewhat unsure of his answers. And as I said before, he was a little condescending and seemed kind of annoyed that he had to be helping me at all. Other than that though, I really feel my experience at the dealership was a good experience. More

Needs a car, quick We were in need of a new-to-us vehicle on a short time line because one of our cars was dying. We knew what kind of cars we wanted to test drive and M We were in need of a new-to-us vehicle on a short time line because one of our cars was dying. We knew what kind of cars we wanted to test drive and Morrie's Cadillac had 3 of those cars on their lot. We were interested in the Mazda CX-9, the Toyota Highlander, and the Honda Pilot. We were able to test drive the Pilot and the Highlander (the CX-9 had already sold). Our salesman, Nathan Hofer, seemed knowledgeable about all of the brands of cars that we were looking for. Our experience with the purchase and financing went well and Nathan has been very responsive to to questions that we have had since our purchase. More

Pleasent experience over all. Nathan was great. Called on a Carsoup lead on a Jeep Grand Cherokee at your location and Nathan answered with all the info I needed to come in and take a look Thursday Called on a Carsoup lead on a Jeep Grand Cherokee at your location and Nathan answered with all the info I needed to come in and take a look Thursday night before you closed, returned Friday for a test drive which reveal that the air conditioner was not working. Nathan talked to Justin and a work order was issued to fix it and it was fixed and I purchased the car. More

Chris was great! Chris Lorenz was wonderful to work with--he was easy to talk to and didn't make us feel any pressure in the least. I would definitely recommend him to Chris Lorenz was wonderful to work with--he was easy to talk to and didn't make us feel any pressure in the least. I would definitely recommend him to anyone! More

Great experience Had a excellent experience purchasing our new car from Morrie's. Nathan H and the other team members we dealt with were extremely friendly and helpful Had a excellent experience purchasing our new car from Morrie's. Nathan H and the other team members we dealt with were extremely friendly and helpful! Thank you! Brandon and Jessica Bjerke More

New car Nathan greeted us as soon as we walked in the door. He was professional and friendly. He was able to answer all our questions about a car that we sa Nathan greeted us as soon as we walked in the door. He was professional and friendly. He was able to answer all our questions about a car that we saw on the website. Nathan was attentive without a high pressure sales approach. After a test drive we decided to purchase to the car. Vanessa handled the financing which went smoothly and quickly. More

Used vehicle Very friendly and professional. Nathan was a pleasure to deal with. Vanessa was very pleasant , as well. I will recommend Morrie's to anyone looking f Very friendly and professional. Nathan was a pleasure to deal with. Vanessa was very pleasant , as well. I will recommend Morrie's to anyone looking for a vehicle. More