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Morrie's Golden Valley Cadillac
Golden Valley, MN
350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 350 reviews
June 24, 2017
Great experience in buying a new Cadillac My sale person Jabber N was friendly, polite and professional. He was straight forward with little fluff. When buying please give it to me straight wi My sale person Jabber N was friendly, polite and professional. He was straight forward with little fluff. When buying please give it to me straight with no surprises, Jabber did that. I will enjoy my new STX SUV, thank you. More
by Lindquist Angela
Employees Worked With
Jabbar Nassirzadeh
June 19, 2017
buyer beware poor customer service I purchased an SUV in April from Justin the Sales manager, I was from out of state and drove 4hrs to buy this SUV. Before driving that far I pulled a I purchased an SUV in April from Justin the Sales manager, I was from out of state and drove 4hrs to buy this SUV. Before driving that far I pulled a car report, it stated there was a lien on the SUV, when I asked Justin I was told the lien was paid off as they can’t sell a car that they don’t have a title for. I was told since i was from out of state I had to have a cashiers check to purchase. I drove up on a Saturday and purchased the SUV, there were a few things I was not happy about such as the tires were weather checked and the SUV was not detailed. Paperwork that i had filled out before my arrival and emailed to the dealer was redone once I arrived taking more time. Clearly they weren't organized. I wanted to take care of my state tax and licensing myself. They assured me it would be a "seamless" process so I didn’t need to worry about the hassle of going to the DMV. 1 month after purchasing I still had not received my plates. I called my state DMV to find out the paperwork was never received, I called the dealer to find out they sold me an SUV and they didn’t have the title. It is now June and I had to call again still no plates. The dealer uses a 3rd party company for this service so it takes longer, the 3rd party company also sent a prepaid envelope to my states DMV and the plates got sent to them instead of to my home. Needless to say I had to go to the DMV and pay for new plates and for a 2nd temporary license tag. I just got my plates because I took care of it myself. I will never purchase from this dealer again as they did nothing to help/resolve this issue. Justin was rude and condescending. He was unwilling to resolve this issue. I honestly can not believe GM would allow this dealer to treat customers in such a way. I also can not believe this is legal to sell a vehicle when you don't posses the title. I am so disappointed in the dealer and how they handle their business. More
by +DTITUYlH8QvmxIBcvnE+X7wxboKjMUffpxkx8er77Q=
Employees Worked With
Justin Riddell
June 05, 2017
Helpful Kyle Kyle made our purchase so easy, answered all our questions, and even demonstrated all the new features that were new to us. More than satisfied.... Kyle made our purchase so easy, answered all our questions, and even demonstrated all the new features that were new to us. More than satisfied.... More
by Sandy Schaefer
Employees Worked With
Kyle Meyer
June 03, 2017
Morrie's Cadillac I was pleased I had a great experience here. Kerper was able to find the vehicle I wanted at another location and I was promptly able to test drive the car. It was I had a great experience here. Kerper was able to find the vehicle I wanted at another location and I was promptly able to test drive the car. It was a great effort and smooth sailing! More
by AngieG88
Employees Worked With
Kerper Dwanyen
May 31, 2017
Easy to work with Erick was very helpful and not pushy. We couldn't make a deal at this time but I hope we can in the near future. Erick was very helpful and not pushy. We couldn't make a deal at this time but I hope we can in the near future. More
by 10below
Employees Worked With
Erick Knowles
May 03, 2017
High quality vehicles and service I was very impressed by the high quality vehicles and service I was provided with as I looked to purchase my first used minivan. Other places I had lo I was very impressed by the high quality vehicles and service I was provided with as I looked to purchase my first used minivan. Other places I had looked did not have vans in good condition like the used van I looked at from Morrie's Cadillac. They also let me take it to a mechanic for a second opinion and were willing to make needed repairs before purchasing. And when I wasn't quite sure if I was sold on a specific vehicle, there were many other cars in great condition to also check out. After only about two weeks of looking, Chris got me into the perfect car that I could not be happier with and for just the right price! Financing was also super easy and quick. Thanks Morrie's Cadillac!! More
by Hmick
Employees Worked With
Chris Lorenz
April 27, 2017
Exemplary Customer Service. Bill provided a very timely and above all honest opinion on the vehicle I test drove. He was very knowledgeable on other comparable vehicles. He made Bill provided a very timely and above all honest opinion on the vehicle I test drove. He was very knowledgeable on other comparable vehicles. He made the Car buying experience very smooth and stress free. More
by ajraym
Employees Worked With
Brian Swan
April 21, 2017
A true gem! Jabbar is fabulous to work with - always friendly, personable and extremely knowledgeable. He is the ultimate professional and the type of salesperso Jabbar is fabulous to work with - always friendly, personable and extremely knowledgeable. He is the ultimate professional and the type of salesperson anyone owning a business would love to have working for them. Jabbar makes the car buying experience fun! The combination of Jabbar and the finance manager, Joe, can't be beat! :) More
by ROXY PENK
Employees Worked With
Joe - finance manager, Jabbar Nassirzadeh
April 16, 2017
Nathan went out of his way to make it a great experience We enjoyed our car buying experience with Nathan. He was personable, knowledgeable and professional. It made the choice easy when we could've bought t We enjoyed our car buying experience with Nathan. He was personable, knowledgeable and professional. It made the choice easy when we could've bought the same vehicle elsewhere. More
by KellyJ
Employees Worked With
Nate Hofer
April 12, 2017
Great service We actually ended up purchasing a Yukon XL from a different dealership due to looking for a used vehicle in a specific price range and Morrie's didn't We actually ended up purchasing a Yukon XL from a different dealership due to looking for a used vehicle in a specific price range and Morrie's didn't have one in that range when we needed to make a purchase. However, we received outstanding service from Nathan Hofer and would readily recommend him to others. He was professional, kind and patient with me and my husband in his dealings with us. We are sticklers for service and Nathan provided excellent service. More
by taylornmn
Employees Worked With
Nate Hofer
