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Chilson Subaru - Service Center

Eau Claire, WI

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5 Reviews

5 Reviews of Chilson Subaru - Service Center

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December 16, 2024

Take your vehicle anywhere else for service. this place will come up with excuses why they didn't do the service that was scheduled. They won't even call you tell you what is going on with your More

by mike.klish65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

As a longtime client with Chilson, Inc, I was concerned whether their transfer of ownership to Morrie's might effect the high quality of service to which I had been accustomed. Upon my first visit since th More

by mdoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Cory
September 07, 2020

Have purchased 4 vehicles from Chilson. We love Subaru’s but do NOT like their service department schedulers/desk reps. Condescending at best and you know there’s an issue with the department when you recei More

by 5767
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
May 14, 2019

Service Wait Time Horrid Brought my new Subaru to the dealer from where it was purchased, asking for a nail in my tire to be removed. 3 hours and still waiting just to remove More

by TAG
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not serviced yet. Still waiting.
January 27, 2017

Efficient, friendly service. Chilson serviced my car--replacing a part--efficiently and inexpensively. Did not have to wait long; waiting room is comfortable and quiet. I will ret More

by Paul Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Butler