Morrie's Brooklyn Park Subaru

I have been a customer of Morrie's Brooklyn Park Nissan since 1997 and have always found the service department to be top notch. Chris has always been great to work with. He is very personable and always since 1997 and have always found the service department to be top notch. Chris has always been great to work with. He is very personable and always willing to answer any questions I may have. He always points out what service my car needs now or in the near future. If money is tight for me at the time, he doesn't use scare tactics or pressure me to do it now. He points out the need to have the service and suggests I have the work done as soon as I can. With Chris' help, my cars have not fallen behind on the maintenance schedule. I usually schedule my service needs in advance, but over the years there have been a few occasions when I have called and Chris has worked my car in the same day, even when their schedule was full. Chris and the service department are the reason I bought my second Maxima at Morrie's. I'm sure when I shop for my next new car, Morrie's will be at the top of my list. More

I like the fact that Morries is a one price shop. I found that they had the best online price, went into the dealership without feeling like I had to haggle with them and got a 2011 car with leather, navigat that they had the best online price, went into the dealership without feeling like I had to haggle with them and got a 2011 car with leather, navigation and sunroof for $18,000 - can't get better than that. And on top of it, my salesperson was more like a customer service representative! He helped me through the process without the "hard-sell" that everyone hates! They gave me a good amount for my trade-in and the financing was pretty easy for us. I would recommend them to anyone. Thanks Morries More

Terry was delightful to work with. No pressure, no hassling and he responded quickly to what we mentioned in describing the car we wanted. Man - Terry really knows his cars AND his customers! It w hassling and he responded quickly to what we mentioned in describing the car we wanted. Man - Terry really knows his cars AND his customers! It would have been helpful to know about lease promos before walking in because it made a distinct difference in the final product purchased. We had come in expecting to purchase a used vehicle and walked out with a brand new one, specifically because of the terms. We're much happier starting with a new vehicle because of all the warranties. (Not to mention it's a sharp looking car!) We left feeling very comfortable with our decision and you won't find a whit of buyer's remorse in us! More

Good Part - The sales rep, David Myles with whom I worked with was really great. He had a good welcoming attitude and explained things well. That made a lot of difference in choosing the vehicle from this de with was really great. He had a good welcoming attitude and explained things well. That made a lot of difference in choosing the vehicle from this dealership. Not so good part - When it comes to money, things are not explained properly. There was a lot of pressure put for the purchasing of extended warrenty. The deductable part was not explained at all. The only thing that was explained again and again was that all the minor and major repairs are free. Nothing was talked about deductable. Only after looking into the paper, I came to know about this. This is a lesson learned. More

I had a great experience at Morries. Everyone was friendly, helpfull and I especially liked the no pressure sales. This is the first time I have leased a car; I went with a Sentra and I really am hap friendly, helpfull and I especially liked the no pressure sales. This is the first time I have leased a car; I went with a Sentra and I really am happy with this vehicle. The price was right, the car is great, it fits my needs perfectly. I would recommend Jonah Winters as a salesman; he was very knowledgeable, professional with a down to earth personality that makes you feel quite comfortable buying a car at Morries. Jeremy Gullick introduced me to everyone in the dealership and showed me where to go for service, oil changes or car washes. He was very helpful, knowledgeable, professional and thorough which made me feel very comfortable and welcome to your dealership. I would definetly consider purchasing with Morries again in the future. More

Just bought a new Outback from Mike - actually, I'd bought a Forester earlier in the day but drove it for 50 miles and didn't like it so brought it back. Morrie's has a 7 day bring back policy. Mike w bought a Forester earlier in the day but drove it for 50 miles and didn't like it so brought it back. Morrie's has a 7 day bring back policy. Mike was phenomenal even though I felt horrible because I had researched extensively and went in asking for the Forester and yes, I test drove it and did like it....until I spent more time on the freeway(it's a nice vehicle, I just wanted something a little bigger. I traded in an Explorer.) I have bought dozens of cars in my life and never, I repeat never, have I had a better salesperson than Mike. I highly recommend Morrie's particularly if you ask for Mike. He handled this incident like the pro he is as did the whole dealership. What could've been a not so great experience turned into a great experience. More

Michelle Fussy and the dealership went out of their way to find me just the car I was looking for. They brought in my car from another state since MN didn't have what I wanted. I love the no pressure atmos to find me just the car I was looking for. They brought in my car from another state since MN didn't have what I wanted. I love the no pressure atmosphere. This was the best car buying experience I have ever had! More

Very professional and honest. Best car buying/selling experience I have had. Nice perks with their Happy promise rewards program. Staff was very knowledgeable on Nissan cars as well as other brands the experience I have had. Nice perks with their Happy promise rewards program. Staff was very knowledgeable on Nissan cars as well as other brands they do not sell. This helped me with by buying decision. More

THE GOOD: - Provided a competitive price. - Was the THE GOOD: - Provided a competitive price. - Was the only Subaru dealership that responded promptly to my quote request (within two days) - Ha THE GOOD: - Provided a competitive price. - Was the only Subaru dealership that responded promptly to my quote request (within two days) - Had the car in a bright area for inspection and pickup and was delivered with only 6.7 miles! Very nice. - No pressure approach with finance department for extras (e.g. gap insurance, extended warranty, etc.) - The General Manager took the initiative to meet with me before I left to ask about my experience--that's a great QC measure. (That was before I got home and discovered I had no iPod control, so I never provided hom an opportunity to address this issue. Also, I was satisfied with the dealership's plan to remedy the two missing accessories so I told him I was happy with everything.) THE NOT-SO-GOOD: - The specs I ordered via email were not compared with the car as delivered before I drove 100 miles to pick it up. As a result, two accessories were missing when I reviewed the car's specs against my email quote. On the plus side, the dealer shipped them to me very promptly. However, one item (the cargo cover) was not the color I ordered and the other item (rear bumper protector) is best installed by someone with experience since it can be tricky to perfectly align the cover while adhering it to the bumper. The dealer did proactively mentioned it would pay any charges that my local dealer charged (if any) for installing the bumper protector before I expressed my concern about messing up the alingnment when installing it myself. - The brochure from SOA indicated that 'iPod control" was a standard feature with my model (2011 Forester XT Touring). This was a major reason I ordered this more expensive model versus the Premium model for which iPod control was not standard, or was not optional, I can't recall. However, the car was delivered without iPod control. It had an audio-in jack, but no control via the head unit or steering wheel as indicated. That appears to be an error SOA made with its brochure and not the dealership's fault. However, since the dealer makes the same representation by using those brochures and since my email communication mentioned that feature during the quotation process, I expect the dealer or SOA to pay the $500-1,000 required for the Subaru kit required to provide ipod control ($3xx for the part and 1.5-4 hours labor, depending on which dealer was correct with the labor estimate). My dealer advised me to open a case with SOA via its website and that it would go to bat for me. I did that on 12/24/10 and I am waiting for a response from SOA. #### Overall, the staff were very professional and accomodating and were all excellent to deal with. The dealership could have more carfefully compared my email specs with the vehicle before advising me it was ready for pick up. The only real disappointment is a result of SOA's brochure error about iPod control being standard with model. While the dealership did not edit the brochure, it is responsibile for ensuring I get the features promised as standard in the brochure. Since mistakes happen in any process, I judge a company by how it deals with mistakes and not for making a mistake per se. Since I recently took delivery and reported the issue, the jury is still out. More

everyone here is very knowledgeable and very nice. They helped me out alot and spent alot of extra time going over everything in my car. I felt the most confident in working with my new car then I ever ha helped me out alot and spent alot of extra time going over everything in my car. I felt the most confident in working with my new car then I ever have before with any of my cars. Aaron and Craig and Ryan really spent alot of time explaining things to me and making me feel comfortable. They also worked with my schedule and even stayed late for me a few nights. It was greatly appreciated. More