Morrie's Brooklyn Park Subaru
Brooklyn Park, MN
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anita has has always been courteous,friendly and extremely helpful.any service problems are always fully explained in enough detail so that they are under standable to the average lay person. it is extremely helpful.any service problems are always fully explained in enough detail so that they are under standable to the average lay person. it is always a pleasure dealing with her and I would not hesitate to recommend the service dept. More
I have been impressed with Morries since I purchased my Armada last year. I was there today for a free oil change and a remote start problem. Anita was right there throughout the process - seeing that ev Armada last year. I was there today for a free oil change and a remote start problem. Anita was right there throughout the process - seeing that everything was taken care of. She checked on me in the lounge at least 5 times to give me an update. Everything was handled very professionally as they always do and I left with a clean car and everything accomplished. More
I never write reviews for anything but the outstanding and (most importantly) honest service I received at Morrie's Subaru deserves a review. Long story short, Loren in service saved me from having to spe and (most importantly) honest service I received at Morrie's Subaru deserves a review. Long story short, Loren in service saved me from having to spend $500+ on a new power steering pump for my 06 STi. He could have very easily charged me for this because my extended warranty documentation was wrong(not this dealers fault)but instead I ended up paying $50 including rental car for 2 days. There is more to the story but bottom line is Lorens great customer service should not go unnoticed. I would also like to add that because I was treated so respectfully in the service department I will be returning to Morrie's Subaru to purchase another Impreza for my wife. More
My Murano was serviced Tuesday and my wife's Rogue was serviced today. Once again the "dream team", Chris, Anita and Brian, all three, have a way of making my visit an absolute pleasure. They make you f serviced today. Once again the "dream team", Chris, Anita and Brian, all three, have a way of making my visit an absolute pleasure. They make you feel good about being a customer. I feel pampered and I appreciate their efforts that go above and beyond any past experiences at other dealers. As a post script, we bought our second Nissan from Morries Brooklyn Park because of their strong and cordial service department. It means a lot. More
I went to Morrie's because I experiencing a "slippery" feel during all of the icy road conditions we have been having this year. I also was having issues with a rougher ride than I was used to "slippery" feel during all of the icy road conditions we have been having this year. I also was having issues with a rougher ride than I was used to, so I thought I may be having problems with my tires and / or my suspension. Loren pulled my records and let me know that the rear sway bar links that I had been told about back in 08/2010 would be a good place to start checking, but he would also have the service Techs look at the shocks and struts. (my idea, not his.) He went on to explain that while the shocks and struts "could" fail,the most likely problem was the rear sway bar links. Turns out Loren was right, and his knowledge potentially saved me hundreds of dollars in UNNECESSARY repairs. He also took the time to explin to me that my Bridgestone Potenza tires were; A.) Not a good choice for Minnesota winters because of their hard rubber composition. B.) They were probably overinflated.... Turns out the tires were over inflated (by a local tire dealer) and I will probably replace the Potenza's before next winter. Thanks Loren for your efforts to keep your customers better informed. BAJAGUY More
Morrie's is the only place I ever bring my Maxima for service. The guys are extremely friendly, genuine, trustworthy, and accommodating. They offer upfront and accurate estimates and don't employ high service. The guys are extremely friendly, genuine, trustworthy, and accommodating. They offer upfront and accurate estimates and don't employ high pressure tactics to "oversell" me on unneccesary service or items for my vehicle. Plus, the people I deal with in service have been there many years and their years of expertise and experience truly shine through. More
We have been living in Minnesota for about 15 months and i can honestly say that our relationship with Morrie's Nissan has been a rewarding one. The Dealership has a competent and friendly group of service i can honestly say that our relationship with Morrie's Nissan has been a rewarding one. The Dealership has a competent and friendly group of service and sales staff. Ms. Kemp has been wonderful. More
I knew it was time for an oil change and some break work. I spoke with Chris who knows me from past visits and set up an appointment. Chris was the service manager who greeted me on arrival. I had some co I spoke with Chris who knows me from past visits and set up an appointment. Chris was the service manager who greeted me on arrival. I had some coupons and gift certificates that Chris made sure were reflected on my bill. In the waiting area I enjoyed chatting with other Nissan owners. One woman had three Nissan vehicals in her family; and she agreed Morrie's has great service. We were watching the Today show on the flat screen TV in comfortable chairs. The waiting area is large enough so even five or six people can come and go with out it seeming too full. It turned out some break parts were needed; so Chris set me up with a Nissan Altima loaner for the afternoon. I liked the keyless push start button and smooth ride. Chris called to inform me that my car was washed and ready for pick up. I noticed while paying for the service how the other staff were happy and very friendly. I never feel like a stranger at Morrie's Brooklyn Park Nissan / Subaru. Driving is fun and as long as I keep up on the required service from Morrie's the cost is well worth it. Oh, I also had some body work done a week ago at Morrie's auto body down the road. A passenger side mirrow was broken and the gas cap flip lid had been damaged. Now my car looks good as new! More
Sales staff were knowledgable and patient with me during the car buying process. Let me test drive multiple times, even during a snowstorm. Jim, the salesman I worked with called to follow up, but not in a the car buying process. Let me test drive multiple times, even during a snowstorm. Jim, the salesman I worked with called to follow up, but not in a pushy or overbearing way) while I was test driving and deciding but never made me feel pressured. The financing department made things quick and easy even though I'm going through a divorce and have quite complicated finances right now. I just had to sign! More
Great experience buying a car, the best I've had. Jim (sales) found exactly what I wanted, delivered it on the date promised, and set me up with the accessories guy and with service. He even asked wheth (sales) found exactly what I wanted, delivered it on the date promised, and set me up with the accessories guy and with service. He even asked whether I'd consider a 2010 (new) model vs 2011-- the answer was YES and I got the same car for a couple thousand less. Chris & Anita took care of me regarding service. I ordered the exterior package for winter and car starter, then I had to leave town right after I dropped it off for this service. They took my new car and held it for me until I returned 10 days later. When I returned the ext and interior were fantastically detailed, and they were able to buff out a small paint stain (my fault) before applying the protection package. So really I ended up with TWO "new car" drive aways... The only question I have is overall price. I don't like to bargain so for me it's probably better, but I always am left wondering if there really is only one price and whether I paid too much. But, in the long run I feel very good about this purchase and am so far very happy with Morrie's Nissan. More