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Morrie's Brooklyn Park Subaru
Brooklyn Park, MN
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Bronwyn was fanstastic!! Moving across the country she was able to make the purchase smooth and easy. The overall Service level couldn’t have been better was able to make the purchase smooth and easy. The overall Service level couldn’t have been better More
Friendly and informative staff. Answered questions well. Provided good overview of basic car features. I would recommend this dealership and Dawson Abel to friends. Check them out. Provided good overview of basic car features. I would recommend this dealership and Dawson Abel to friends. Check them out. More
Paige in the salesTeam was great. She answered all of my Paige in the sales Team was great. She answered all of my questions and made the buying experience enjoyable. I have not always experienced this in t Paige in the sales Team was great. She answered all of my questions and made the buying experience enjoyable. I have not always experienced this in the past so this was a nice change. More
Great teamwork in customer service. The team was able to find the right vehicle for me and kept me in the loop while they searched for my dream car. I’ve been dreaming of the Suburu Ascent for a while and h find the right vehicle for me and kept me in the loop while they searched for my dream car. I’ve been dreaming of the Suburu Ascent for a while and had asked the team to help me find one with dark interior. Within 24 hrs. they found a beautiful gray Ascent with gray/black interior! I’m very excited to go back to get my accessories installed next week! If you are in the neighborhood and is interested in purchasing a vehicle, ask for Bruce or Sarah. They will turn your dream into a reality! More
I purchased a pre-owned 2021 Outback with 3000 miles. Bronwyn did such a fine job selling the car that I never realized that she was the salesperson. I've never been treated so grandly before by a sales Bronwyn did such a fine job selling the car that I never realized that she was the salesperson. I've never been treated so grandly before by a sales rep Thanks Bronwyn; Penny and me really enjoy the new ride. John More
Monday, 2/1/21 had had the oil changed in my 2018 Outback. Before I had the service work done, I called the dealership on the preceding Saturday morning to make an appointment. I learned that my 3-ye Outback. Before I had the service work done, I called the dealership on the preceding Saturday morning to make an appointment. I learned that my 3-year warrantee and buy happy program ran out that same Saturday and there were no more appointments available that day. I ask if they buy happy pricing would be honored if I brought the car in on the following Monday, 2/1/21. The person on the phone did not know but said she would have someone call me back the same day and let me know, so I made the appointment for the following Monday. I did tell the person on the phone that the last time I had a question and ask to be called back no one returned the call. She acted surprised and ensured me that I would receive a call that same day. Morrie's was 2 out of 2 because I never received a call. On Monday morning I called and was told I would receive the buy happy pricing so I brought my car in for an oil change. I also had a coupon for a $10 off any service as a 3-year reward. I showed the coupon to the service person when I checked in, as instructed on the coupon. When I went to pay my bill no credit was applied and was then told that it could not be applied to a buy happy price. I would have had the service completed either way, but would have preferred to have an honest up-front answer. I like the car but not Morrie's approach to treating customers. Twice not having my calls returned and with them not being upfront about a simple $10 coupon. I have purchased my last car and last service from Morrie’s. More
Just bought a used car from them and I thoroughly enjoyed the process. Working with Anthony and the team was great. Very knowledgeable staff, easy to work with, handled our trade in, financing, and extras. the process. Working with Anthony and the team was great. Very knowledgeable staff, easy to work with, handled our trade in, financing, and extras. General Manager Jerry Heinecke took time to come and talk with us while we were waiting on finance and I can’t stress how valued that interaction makes you feel as a customer. I’ve never gotten that level of service before from a GM. Ryan in charge of aftermarket and extras was also really helpful. It’s great when people who sell aftermarket products, also use those products on their own vehicle. Was a no brained to get those additional products added. Finally, Josh in finance is a wealth of knowledge. It’s been quite some time since we bought a car and being able to ask questions and be educated as to why certain coverages matter is always a bonus. We were genuinely valued for our time and that’s what makes a customer for life. I cannot recommend this dealership and their team highly enough. If you’re looking for A new or used Subaru, get it at Morrie’s in Brooklyn Park. You’ll definitely be in great hands. More