Morrie's Brooklyn Park Subaru

Dominick was an outstanding Sales Consultant. He worked harder than any person in the dealership to get me the car I wanted. If I had any questions or needed a status update, Dominick was always willing to harder than any person in the dealership to get me the car I wanted. If I had any questions or needed a status update, Dominick was always willing to provide one. More importantly, he was professional, courteous, and knowledgeable about the cars and services offered at the dealership. Dominick deserves a "5" in each category. The reason I rated "Overall Experience" as a 4 is because the original financier I worked with (Ryan Mitchell) was a pain. Ryan was unwilling to work with me throughout the entire application process to guarantee financing from a lender. However, Paul Koonz (sp?), who is another financier, made up for Ryan's bad experience because within a few days, Paul was able to obtain financing for me. Moreover, Paul was friendly and answered all of my questions in a timely and courteous fashion. More

Went in for a trunk latch replacement and was greated by a very HAPPY and FRIENDLY service writer Anita Kemp. She is a great singer and broughr me a long john to go with my coffee. Service was fast and frie a very HAPPY and FRIENDLY service writer Anita Kemp. She is a great singer and broughr me a long john to go with my coffee. Service was fast and friendly. The only comment is to have more to offer in the customer waiting lounge like at Morrie's Huyndai on Hwy 394. They have snacks and goodies for the customers while waiting, and more beverage choices as well. Wonder why one Morrie's has such a nice waiting area and others don't. Also TV in waiting area was not on for the day yet and had to get help to get it on and working. More

We use Consumer Reports for auto ratings. My old Mazda truck (10 years, 131K miles) was working OK and had served me very well, but it was time to look for a new truck. Consumer Reports recommended Honda truck (10 years, 131K miles) was working OK and had served me very well, but it was time to look for a new truck. Consumer Reports recommended Honda Ridgeline, Toyota Tacoma, and Nissan Frontier. I'd looked at Ridgeline (bed too small) and Tacoma (even with Costco Auto Purchase plan, it was expensive). I hadn't thought about Nissan until I saw the CR recommendation. The Nissan met all of my towing/hauling requirements and then some (very unique bed options), and the price came in nearly $10K less than I was expecting. At that point it was a "no brainer". David Myles was very helpful, knew his stuff, and helped me locate a truck with the right options (it had to be shipped from out of state). I did a test drive of both a Frontier on the lot and, when it arrived, the Frontier that was shipped from Michigan. The "Buy Happy" program makes a lot of sense, and cuts through the typical new-car hassle. To my surprise, I found that I'd accumulated points from the old Mazda's oil changes being transferred to the Frontier so I could get a rear camera monitor at almost half price. There was a little bit of push for the post-sale add-ons (undercoating, etc.), but it wasn't extreme. Other people in the dealership were without fail friendly and helpful. I've dealt with Morrie's for many years and have never been disappointed. More

overall the experience was great.. only issue is the distance from my house to the shop for the cash wash and oil change perks. a coupon to any other shop to cover these perks would be nice. distance from my house to the shop for the cash wash and oil change perks. a coupon to any other shop to cover these perks would be nice. More

Morrie's Brooklyn Park has outstanding customer services as a whole. I have done business with this location for about 3 years. Before my purchase on my new car I had a 2004 nissan and I brought it in for m as a whole. I have done business with this location for about 3 years. Before my purchase on my new car I had a 2004 nissan and I brought it in for maintances on a regular base. The service department is outstanding in customer service. Michael Wolfe and Terry Small are outstanding sale reps. Customer service is number 1 to me and Morrie's of Brooklyn Park is the place. More

I most recently took my Pathfinder in for three different issues. Anita came out and discussed a couple of things with me and then took me back to talk directly with the mechanics about this issues and my op issues. Anita came out and discussed a couple of things with me and then took me back to talk directly with the mechanics about this issues and my options. She was up front and honest about everything and gave me clear options. They had everything fixed faster than I expected and at a fair price. More

I visited Morrie's Brooklyn Park Subaru after having been to multiple other dealers. Prior to arriving, I spent a good amount of time researching the Subaru product line. At the time that I stopped, I thou to multiple other dealers. Prior to arriving, I spent a good amount of time researching the Subaru product line. At the time that I stopped, I thought that I had already chosen the vehicle I wanted, which was not a Subaru, and was just checking out the competition and getting pricing information. When I arrived I met Elliot Tan and asked him how the Subaru Outback compared to the vehicle I intended to purchase. The discussion we had was very compelling. I expected that he would sing the praises of the Outback, which he thoroughly and quite modestly did. However, I was surprised that during the comparison he never spoke in a negative manner about the car I thought I would purchase. In fact, he noted at least 1 aspect of the competition's car that he thought was superior to his product. At the end of the discussion I had learned a great deal more about the Outback than I had gleaned doing my own research. Additionally, I realized the Outback was a much better fit for my needs than the car I thought I wanted. As I asked for more information both Elliot and Marsai Richardson provided the information I needed in a very relaxed and comfrotable manner that made me feel like I was becoming an informed consumer who was making a purchasing decision. I never once felt like I was being sold anything. Would I recommend Morrie's Brooklyn Park Subaru? I definitely would. And I would strongly recommend that you take the opportunity to talk with either Elliot or Marsai. More

The service department is the best my husbank and I have ever worked with. Anita Kemp is exceptional! She looks carefully at the customer's needs, presents options and proceeds to ensure the best possible ever worked with. Anita Kemp is exceptional! She looks carefully at the customer's needs, presents options and proceeds to ensure the best possible is executed. She's very warm, friendly and commited to giving the best possible service experience. All of the persons in the service department are very nice. Chirs has also been very helpful on the occasions I've worked with him but I have to say, Anita Kemp is exceptional. Vida Ogilvie, Nissan Rouge owner More

Thanks for a wonderful experince! I love my car! Thanks for a wonderful experince! I love my car! Everyone really took the time to help us with everything. Thanks you Joe for being so great. Thanks for a wonderful experince! I love my car! Everyone really took the time to help us with everything. Thanks you Joe for being so great. More

We purchased a Murano back in 2003 and we love it and are very happy with it. we always take it to Morries to be serviced.The other day in fact we were in the neighborhood and the car started spittin and put very happy with it. we always take it to Morries to be serviced.The other day in fact we were in the neighborhood and the car started spittin and puttin and we went directly there without an appointment and they were very curteous and got us in right away without a problem, put us in another car until ours was repaired.Anita is the freindliest person we have ever dealt with at Morries.She always welcomes you and makes you feel at home.The rest of the guys are good too Brian and Chris are also pretty special but Anita gets the prize.top billing,as far as we're concerned.She is always there to help you get the best of everything."Keep up the good work Anita"we will always take our business to Morries.In fact we received a packet of coupons from another Nissan dealer in coon rapids,but we decided to stay with Morries of Brooklyn Park because of the good service we receive. More