Morrie's Brooklyn Park Subaru

I had a fabulous experience at Morrie's Nissan/Subaru in Brooklyn Park. I worked mostly with Carlos Rios on the purchase of a used Subaru. (By the way, do not let Carlos's youth and good looks distract in Brooklyn Park. I worked mostly with Carlos Rios on the purchase of a used Subaru. (By the way, do not let Carlos's youth and good looks distract you--he is very professional, energetic, and knowledgeable.) I asked about a Forester I saw online. As I test drove it, Carlos could see it wasn't fitting my tall frame very well and after questioning me more, he instead recommended a 2011 Subaru Legacy due to its higher cool factor and easy ability to accommodate tall/tiny people. I loved the car and learned about it while Carlos directed me on a test drive. He encouraged somewhat aggressive test driving and hung on as I put the car through its paces. Carlos presently works mostly with Nissan, but he still knew Subaru vehicles well enough to answer all my questions and give me a lot of background on the car. Carlos told me that this would be his next car purchase, though he doesn't expect to grow tired of his Nissan Juke anytime soon. I took the plunge and the finance guy got me a great auto finance rate (better than my credit union even!) Carlos told me about the Buy Happy promise which covers their nine promises to customers. Among the promises is that if you are not happy with your vehicle for any reason you may return it within 7 days or exchange it for a different vehicle within 30. It's only $49.97! Little did I know how important that little purchase would become. When I got home I decided to read about my car model on Morrie's website (since I had planned to buy a Forester, I didn't know the Legacy that well). I discovered that I could get a new Legacy Premium for only about $3K more than I had spent, and a Legacy Limited for about $5K more (due to new car discounts). While I loved my used car purchase, I couldn't help thinking that for a bit more money I should have gotten the new Subaru Limited. Darn it!! There was really a nagging feeling and I thought I made a mistake. Then I remembered the Buy Happy Promise. I called Carlos a few days later on Monday and I thought he might be really upset that I was taking his time for exchanging a vehicle. But he was great about the whole thing. We arranged a time for me to return to the dealership and meet him again. He took me for a spin in the new Subaru and I really loved it!! I decided on it. Since Carlos is a young up-an-comer at Nissan Subaru he is still working on his Subaru certification (come on Carlos, what's the hold up dude?) and so I was referred to Bruce Bowman, a 16 year veteran who loves his moonlighting job at Subaru (his real job is playing guitar gigs around town)--kidding. Bruce patiently went over all the options on my car, helped me program the phone Bluetooth, radio, climate control and other stuff on the high tech Subaru display. He worked well into the evening and did a great job wrapping up with me and explaining the various protection packages available. He really is an expert in Subaru cars and a polished professional. This was a very pleasant dealership experience. The one thing I would suggest if you are looking at a late model, lower mileage used car is to consider going new! You might find, as I did, that it's not all that much more. I can definitely recommend the whole service team at Morrie's. More

Per usual, the staff at Morrie's was extremely helpful and friendly. I've never had a bad experience with them. I would recommend them to anyone looking for an honest and fun car-buying experien helpful and friendly. I've never had a bad experience with them. I would recommend them to anyone looking for an honest and fun car-buying experience. More

Had a great experience today at Morrie's BP Subaru. Thomas took great care of me. I was impressed that all of the employees seemed to really love their jobs, which made what could have been a long and Thomas took great care of me. I was impressed that all of the employees seemed to really love their jobs, which made what could have been a long and painful day of filling out paperwork and waiting for applications to process actually fun. Thomas was incredibly knowledgeable and patient, and I couldn't be happier with my purchase. Would highly recommend! More

I went in with 2 vehicles in mind, Andrew was very helpful on details about both vehicles that I test drove. The did everything they could to get my payment where I needed it to be, when I came in to helpful on details about both vehicles that I test drove. The did everything they could to get my payment where I needed it to be, when I came in to sign the papers, Ryan actually surprised me and said between the time I spoke with him over the phone to when I arrived to sign the papers, he was able to get my payment another $35 lower per month. Fantastic service! More

Right away I was greeted and sat down and asked what I wanted to find in a car. It was very descriptive from the mileage, price and event how I wanted the exterior to look as far as rust. Carlos was very wanted to find in a car. It was very descriptive from the mileage, price and event how I wanted the exterior to look as far as rust. Carlos was very helpful in the find, very professional and above all friendly. I am very happy with the car I chose and I am very satisfied with the service I was given. More

We went to Morrie's because of Bruce Bowman. We met him a few years ago, and his honest,friendly demeanor stayed with us. When we were ready to look for a car, we called Bruce to give him an idea of ou him a few years ago, and his honest,friendly demeanor stayed with us. When we were ready to look for a car, we called Bruce to give him an idea of our needs. He not only gave us ideas, he never tried to upsell or steer us toward anything other than what we needed. He listened to our needs, found exactly what we were looking for, and worked with us through the whole process. There was never pressure or push invests, only honest answers and willingness to help us. We made the deal seamlessly and left with the perfect car for our son. Morrie's, and Bruce Bowman were the perfect solution to our need for a car. Professional, friendly, and fair. The perfect combination. Thank you Bruce Bowman and Morrie's. More

Will Runkle greeted us out on the lot and guided us through the buying process with great ease. He was with us each step of the way, answering all of our questions until he was sure we understood and through the buying process with great ease. He was with us each step of the way, answering all of our questions until he was sure we understood and didn't have any concerns. Everyone we dealt with was very knowledgeable and confident in their roles to make our purchase a great experience. We will for sure recommend Morrie's Brooklyn Park Nissan. More

Carlos is very professional and a great salesman I enjoyed working with him, but at the time I was not looking to do an upgrade. I was actually in for a routine maintenance on my '11 Nissan Juke, and enjoyed working with him, but at the time I was not looking to do an upgrade. I was actually in for a routine maintenance on my '11 Nissan Juke, and it just so happens Carlos has one also. After my conversation with Carlos I realize if I am interested in the future I can do an upgrade. Thank you Carlos for no pressure what so ever like a lot of care salesman have done in my past experience at other dealerships. Keep up the good work. Z More

I gave this dealership a high rating due to the excellent employees. They care about you and make your visits very pleasant. Anita Kemp was imformative during my most recent visit. She updated me on how the employees. They care about you and make your visits very pleasant. Anita Kemp was imformative during my most recent visit. She updated me on how the service was going. I like that as then I could plan the rest of my day. Brian has and always explains my questions well and offers recommendations. I rely on their expertise as I am a woman with very little automotive knowledge. Morrie's offers ease into my concerns and when I leave there, I feel secure with the work performed on my car. I will definitely continue my business at Morrie's. Thank you Anita and Brian for your friendliness and caring for your customers. More

As always, Anita was helpful and knowledgeable about what my vehicle needed, and more importantly, what it doesn't need. She explains in detail what was done to the vehicle. my vehicle needed, and more importantly, what it doesn't need. She explains in detail what was done to the vehicle. More