
Morrie's Brooklyn Park Subaru
Brooklyn Park, MN
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Buy Happy?? YOU BET!!!! A month ago we sold our 2005 Subaru Outback on Craigslist (within 3 days) and were without another vehicle. Since we hadn't been in the market for 9 y A month ago we sold our 2005 Subaru Outback on Craigslist (within 3 days) and were without another vehicle. Since we hadn't been in the market for 9 years, we really weren't sure what we wanted to replace our car with. We knew we loved Subaru, but we were open to exploring new options. We test drove nearly 20 different cars in a 3-day window: the Chevy Equinox, the Chevy Traverse, the Honda CR-V, Volkswagen Sportwagon, Volkswagen Tiguan, Mercedes GLK350, BMW X3, and more...we finally ended back at the Subaru dealer where we'd serviced our Outback for 8 years - Morries Brooklyn Park. We'd had such great experiences with the service team, especially Loren Vanduinen, so we knew we'd be in good hands with the sales team. We were not disappointed! We arrived at 430p on a Saturday. We'd had some rather unpleasant experiences with some of the other dealerships and we were exhausted from researching and driving cars. After explaining to Scott Thomas, sales mgr, that were just weren't sure what we wanted, but were curious about the Forester, Scott unhesitatingly pulled a car around for us to drive. We knew it was near closing time and yet he allowed us the time we needed to consider the car. We decided on the car we wanted, but then were told we'd have to order it. Having been longtime customers of Morries, Scott went above and beyond for us and put us in a loaner until our car came in. We fell in love with the loaner - which was the same car - and we knew we'd made the right decision. When we went in to the dealer to pick-up our car and EVERYONE was awesome. Ryan Mills (accessories/service manager) shared with us where we could find a great Kayak and helped us with the extras we wanted for our car, Sales Manager Tina Ingalls made her way over to introduce herself and thanked us for being customers, the Finance Manager, Kim, was terrific to work with - she answered all our questions in a clear and concise way (and thanked us for being well-prepared). There was not one person that we didn't have a great experience with in this entire process. We would not hesitate to send our friends and family to Morries BP...and we are continually amazed at their level of customer service, satisfaction, and care...long past the sale of a vehicle. They make it easy and enjoyable to be loyal customers! We LOVE our new Subaru Forester Limited!!! LOVE IT!!! More
Worst customer service ever. Was Interested in a vehicle on the lot and was never gotten back to regarding the vehicle until it was sold. wasted my time filling out a credit appli Was Interested in a vehicle on the lot and was never gotten back to regarding the vehicle until it was sold. wasted my time filling out a credit application online. More
Great experience My son and I recently purchased his first car from Kirk Rose at Morrie's Brooklyn Park Nissan Subaru. Kirk was great from the get-go. Low pressure, ve My son and I recently purchased his first car from Kirk Rose at Morrie's Brooklyn Park Nissan Subaru. Kirk was great from the get-go. Low pressure, very knowledgeable, and honest. He was easy to work with and was clear and up front about the condition of all the cars we looked at. He made the whole experience a smooth ride. Thanks again! We'll be back. More
FANTASTIC SERVICE Just want to say that I had the most wonderful buying experience. My Salesperson Kevin went over and above to make me happy. AWESOME!! I would total Just want to say that I had the most wonderful buying experience. My Salesperson Kevin went over and above to make me happy. AWESOME!! I would totally recommend them to all of my family and friends!!! More
Purchased new car in under an hour I went to Brooklyn Park Nissan and Rich Adamson found me exactly the car I wanted. We test drove it, filled out the paperwork, and I was on my way ho I went to Brooklyn Park Nissan and Rich Adamson found me exactly the car I wanted. We test drove it, filled out the paperwork, and I was on my way home with my new Nissan Sentra in one hour. The best experience I have ever had purchasing a vehicle and I will definitely be back. More
First car purchase! I recently purchased my first car from Bruce Bowman at Morrie's Brooklyn Park Nissan. I was pleasantly surpised how 1) I wasn't pressured into anythin I recently purchased my first car from Bruce Bowman at Morrie's Brooklyn Park Nissan. I was pleasantly surpised how 1) I wasn't pressured into anything. I was informed of the optional items and warranties I could purchase but once I said no thanks they moved on and 2) how quickly the whole process went. I figured I would spend at least two hours filling out paperwork and answering questions, but I was out of there in less than half that time...simpling amazing! Thanks to all the staff at Morrie's BP (including Bruce, Ted, and Tina) for all there help in making my first car purchase such a success!!! More
One stop shop to buy a used car I have visited this place to buy a used car for my friend. I met sales man Dan Anderson who is very friendly, knowledgeable. Dan has good knowledge ab I have visited this place to buy a used car for my friend. I met sales man Dan Anderson who is very friendly, knowledgeable. Dan has good knowledge about cars. He took us for a test ride on country roads and on highway and we were able to judge the car well. This helped us to finalize a best car of our choice. During the final delivery, he gave us a clean washed car. About the dealer: The dealer has a good inventory of used car, but there is no room for negotiation, which we didn't like about the dealer. More
Purchased a Used Car We went to look for a good running used car for our daughter and Dave Petersen was very honest and helpful We were looking at different cars than what We went to look for a good running used car for our daughter and Dave Petersen was very honest and helpful We were looking at different cars than what we bought. Dave directed us to a couple vehicles and our daughter test drove one and really liked it. We would not have looked at that car if Dave did not bring it to out attention. It has been an excellent running vehicle. Dave also stayed with us during the entire process and made sure that it went fast and smooth. Dave knows the vehicles and what he does not know he will find out for you, he really cares that the customer is happy and satisfied and that is a rare commodity these days. Execellent customer service and follow-up on the sale. I strongly recommend Dave Petersen if your looking for NEW or USED. Comfortable and Easy to talk with and he listens. We will go back to Dave Petersen for our next vehicle purchase!! More
Buying a car out of state from Kirk Rose I am from California and I found a truck online to purchase from Morrie's Brooklyn Park. I spoke with a salesmen named Kirk Rose. I found him very he I am from California and I found a truck online to purchase from Morrie's Brooklyn Park. I spoke with a salesmen named Kirk Rose. I found him very helpful and willing to do whatever I needed him to do to make our deal work. He did...and more. I flew all the way from California to the agency and Kirk gladly picked me up from the airport. Once I arrived at the agency, I looked the truck over and discovered that it was missing a spare tire/wheel. It was difficult to find as it is usually underneath the bed of the truck. I was troubled about the missing spare as I did not want to drive the truck 2,000 miles without a spare. Kirk went to work calling about every dealership in Minneapolis trying to find a spare wheel and tire. Since it was Saturday, few agencies were open. After not being successful with finding a spare wheel on a Saturday, Kirk easily agreed with me that the truck would not be a good purchase for me. I was pleased because he showed more concern about me than selling a car. In fact, he was ready to drive me back to the Airport. However, after meeting his manager and finance manager, I was further impressed with their willingness to help be above and beyond selling me a car. As a result, I started to look around their lot. And to my surprise, I found another care...and the sales manager made me a deal I couldn't refuse. I ended up buying that care and I am happy to tell you I drove it back to California with no problems....the car drove great! And after my first day on the road, Kirk even called me to ask how I was doing and. Very thoughtful. I can be a pretty critical person, but I have little to complain about Morrie" Nissan. They were professional and very helpful. But more importantly to me, they cared more about me than selling me a car. Truly an experience I found refreshing for a car dealership. I highly recommend Morrie's . And if you can, please look up Kirk Rose....he will treat you with personal care and professionalism not often found in car agencies. Also, I hope you get to work with Cindy in Finance as she was very nice to work with. But not just Kirk and Cindy, but all of salesmen/women I encountered at Morrie's Nissan were truly professional, genuine and sincere in their care for me as an individual first...then as a customer. You won't go wrong doing business at Morrie's. I just wish we had more professionals Like Kirk, Cindy and their team at Morrie's ......out here in California. In fact, I have already recommended a friend to consider their website! More
Great Salesman We went to Morries Nissan/Subaru and worked with Dave Petersen. He let us test drive the SUV's we were looking at and also made recommendations on wha We went to Morries Nissan/Subaru and worked with Dave Petersen. He let us test drive the SUV's we were looking at and also made recommendations on what he thought would meet our expectations. He was very helpful and honest. He made sure we knew what we were getting into. We had out 2 year old son with us, so Dave checked in to make sure the process was as fast as possible. We did go on a Saturday, so the dealership was vey busy. Dave made sure to keep us updated on the progress and let us know where to pick up the car after the paperwork was done. If you are looking for an honest salesman, who will tell you the truth, not what you want to hear, I highly recommend Dave Petersen! I would not work with anyone else! If you go to Morries Nissan/Subaru make sure to ask for Dave Petersen! More