Morrie's Brooklyn Park Subaru
Brooklyn Park, MN
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Great Experience Dean Burke was great to work with and showed us everything on the new vehicle. Everyone was very professional and helpful. They had exactly what I w Dean Burke was great to work with and showed us everything on the new vehicle. Everyone was very professional and helpful. They had exactly what I was looking for. More
Great Customrer Service Thanks to Bruce ,Kristen, and Jamie, I now have a CAR! Thank you guys so much for working hard for me and making me feel at ease when purchasing my fi Thanks to Bruce ,Kristen, and Jamie, I now have a CAR! Thank you guys so much for working hard for me and making me feel at ease when purchasing my first vehicle. I truly do appreciate all the efforts and time that when it to making that day a wonderful success. Thanks to you all I have my car and now I can ride in style and enjoy my new wheels!!! More
Tina, Derick, Eric & Jamie ROCKS! My son leased a WRX yesterday! His salesman was selling a white WRX (busy). Tina immediately went into high gear for us and we were out in about two h My son leased a WRX yesterday! His salesman was selling a white WRX (busy). Tina immediately went into high gear for us and we were out in about two hours. I had to fly at 1:00 and Tina and the rest made the deal happen! We made the flight, son got his 1st dream car, and everybody is HAPPY! Thanks Morrie's Staff! F&C M. More
Dave Carson, one of the worst service advisors I have had my car service for a few years now at Morrie's Subaru in Brooklyn Park and the services I've received were exceptional. But this week, I wa I have had my car service for a few years now at Morrie's Subaru in Brooklyn Park and the services I've received were exceptional. But this week, I was totally blown away with the service I had with Dave Carson. He is by far one of the worst service advisors. I had made an appointment online the day before due to my blower motor making noises and arrived promptly with my extended warranty paperwork in case components and service needed would be covered under it. Before leaving, Dave mentioned that he would call me with an update. Neitherless to say, I made an appointment for 12:15pm and by 3-4pm, I still didn't get an update so I called him. In all means, that's what appointments are for. Not so I can drop off the car for the day so you take your sweet time. He stated that the tech was still working on it or did they just started working on it per his instructions and mentioned something about the blower motor may be replacing. He then ended the call with that he would contact Advantage as far as warranties goes and call me back with an update. By 6pm, I still hadn't heard back from Dave so I made another call in to him. He stated he called Advantage and mumbled off like he actually really called them. I then called Advantage and they stated that there were no inquiries from Dave or anyone besides me so he never called them in the first place. I immediately called Dave and insisted that he call them as I just got off the phone with them and they need the diagnosis info. He then mumbled off a different story that he did call them but was on hold for awhile so he decided to end the call. Is this what he calls service, lying? This is by far the worst services I've ever received and I do not plan to return to Morrie's as long as Dave is still there. More
GREAT Got my first car very recently from Morrie's Nissan Subaru in Brooklyn Park. They were the first dealership I checked out because they had a larger se Got my first car very recently from Morrie's Nissan Subaru in Brooklyn Park. They were the first dealership I checked out because they had a larger selection of new 2014 and 2015 Nissans, and I did not need to look any further! Being a new car buyer, I went in armed to the teeth with research and brimming with moxie, fully prepared to have one of those quintessential 'nightmare experiences' and giving myself the 'don't to be afraid to walk away' pep talk. I was very surprised when this hypothetical horror story didn't happen. Everyone was accommodating and informative, without being pushy or pressuring me. They let me take my time with the paperwork and ask all the questions I needed to and never made me feel rushed. They understood I was a working-class person who wanted to be educated on what I was paying for and why. I ended up getting a GREAT deal and leaving very satisfied. I never got the impression that I was at the mercy of anyone or being taken for a ride. Great place! More
Great Experience We had never leased a car before, and were shopping for options. We stopped in here just to check it out. The salesman we talked to, Ryan Heap, was in We had never leased a car before, and were shopping for options. We stopped in here just to check it out. The salesman we talked to, Ryan Heap, was incredibly informative and helpful. Other dealerships we had gone to kept their hands very close to their chest, but here their cards were all out on the table. Morrie's also had the best leasing prices, and worked with us as long as it took to get the right car with the best leasing option for us. I'm happy we stopped by here on a whim! More
Buying a New Car Morrie's made car buying a wonderful experience. My sales person was great, always there for me but not pushy in any way. Thanks so much. Morrie's made car buying a wonderful experience. My sales person was great, always there for me but not pushy in any way. Thanks so much. More
Two cars - Thanks Dave Petersen I was in on a Thursday and bought a new Subaru from Dave Petersen. The very next week we decided to buy a Nissan. The experience that we had with Dave I was in on a Thursday and bought a new Subaru from Dave Petersen. The very next week we decided to buy a Nissan. The experience that we had with Dave earlier had been so good that we decided to go back to him for our Nissan. I would definitely recommend Dave to my family and friends. More
The best car buying experience I've ever had! I loved my 2003 Forester and felt sick when I was rear-ended on I-94 and it was totaled. I wasn't happy about needing to replace it but I finally deci I loved my 2003 Forester and felt sick when I was rear-ended on I-94 and it was totaled. I wasn't happy about needing to replace it but I finally decided I would buy a low-mileage, used 2014 Subaru Forester. I went to Morrie's to test drive one and was very disappointed in the experience I had. I ended up emailing Dave Peterson since he and I had emailed back-and-forth about new cars. He responded that he would talk to Tina, the new car sales manager to see what they could do to make it right. Tina immediately called me to say she wanted to do whatever she could to earn my business. She offered me a great deal on a new 2015 Forester that made it worthwhile for me to explore this option further. I told her I would test-drive one but that it would take me a couple of days to get there since my family was sharing one vehicle since mine had been totaled. She offered me the use of a loaner for several days and within an hour Dave showed up at my house with one. The next day I drove the new Forester that had exactly the options I wanted and decided this would be my next vehicle. Dave and Tina were both incredibly helpful and explained exactly how they arrived at their lowest price. I had been to 2 other Subaru dealerships in the Twin Cities and had done extensive research online so I knew exactly what deals I could get from others. Honestly, I could have bought the car for about $150 lower from Walser but when I compared the warranty, Buy Happy program and service fees for both dealerships I knew I would come out ahead by buying from Morrie's. I also loved working with Dave and Tina. The next day I returned with my spouse and daughter and they were also warmly welcomed and treated with respect and kindness - not always the case for a lesbian and mixed race couple! The entire experience was wonderful! When we get ready to buy our next vehicle there is no question who we'll buy from. More
Dan Anderson Dan was very knowledgable and friendly to work with. Service department has been very helpful with any concerns or needs I may need. Wish Kirk Dan was very knowledgable and friendly to work with. Service department has been very helpful with any concerns or needs I may need. Wish Kirk Rose was still here. More