
Morrie's Brooklyn Park Subaru
Brooklyn Park, MN
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Jayne is the best! I came in to exchange a vehicle I bought previously and was lucky enough to get Jayne as my dealer. She was by far the best car dealer I have ever wor I came in to exchange a vehicle I bought previously and was lucky enough to get Jayne as my dealer. She was by far the best car dealer I have ever worked with. I felt able to ask any and all questions that popped in my mind. Jayne is patient, full of knowledge, and extremely thorough . She wasn't rushed and I truly felt that she was there to help me make the best decision - not just make a sale. I trust her completely! Because of Jayne I got a car that is PERFECT for me instead of a car that I am just ok with. I would recommend anyone to buy a car from Jayne. She makes what could be a stressful experience fun and easy. I've been telling everybody I know to buy a Subaru from Jayne! More
Always excellent customer service! I'm impressed that every employee I am in contact with at Morrie's is so customer focused. When I take my car in for service, it's done on time, with I'm impressed that every employee I am in contact with at Morrie's is so customer focused. When I take my car in for service, it's done on time, with follow up the next day. I highly recommend. More
Unexpecting long oil change I waited close to 2 hours just to have my vehicle serviced for a scheduled oil change (Buy Happy Oil Change). This was a Thursday afternoon and there I waited close to 2 hours just to have my vehicle serviced for a scheduled oil change (Buy Happy Oil Change). This was a Thursday afternoon and there were only 2 other vehicles ahead of me at the time. After an hour and a half, I had to seek out Scott H. to get an update on my vehicle. Although Scott was friendly and forgiving, I wished he would had communicated that my vehicle was still being serviced after the one hour mark so that I could reschedule my following events. I will think twice about getting my oil changes at this location the next time my vehicle is due. More
honest, forthright. I researched prices and found Costco sells thru other dealerships. Morrie's beat their price. There was no high pressure to buy, xxxx, there was no p I researched prices and found Costco sells thru other dealerships. Morrie's beat their price. There was no high pressure to buy, xxxx, there was no pressure at all! More
very satisfied I was not very easy buyer: I asked many questions and when all paperwork was done I require to change the car. Frankly I was amazed to see how Jimmy h I was not very easy buyer: I asked many questions and when all paperwork was done I require to change the car. Frankly I was amazed to see how Jimmy handled all this with his infinite patience. Thank you Jimmy! I very satisfied with your service and with car which you sold me. More
Sixth time - all were charms Sixth leased Subaru from Morrie's - Dean knows my likes/dislikes and always has the next one ready before the lease runs out. Between sales and servi Sixth leased Subaru from Morrie's - Dean knows my likes/dislikes and always has the next one ready before the lease runs out. Between sales and service, car ownership is hassle free. More
The came across very clear and honest, trustworthy. We needed a vehicle that would work for us as we are getting older.we wanted something with the features that would help us be safer on the road. Some We needed a vehicle that would work for us as we are getting older.we wanted something with the features that would help us be safer on the road. Something easier to get in and out as we are having a harder time doing that with our health issues. Our sales guy was so understanding to our needs and no pressure. Since we bought our Subaru Foerster one of my work co workers informed me that they also got that very same vehicle two yrs ago from morries in Brooklyn park and they still love their Subaru too. More
Don't let the their slogan"buy happy" fool you The service manager unprofessional, unfriendly and hostile. He talks to you like your below him with a hostile tone like he trying to punk and intimid The service manager unprofessional, unfriendly and hostile. He talks to you like your below him with a hostile tone like he trying to punk and intimidate you.. My last interaction with him was over some extended warranty work.. I wish i still had that voicemail to play for his boss.. More
Bad Used Car Experience Purchased a used Outback with "as-is" terms. Purchased a $3,000 after market warranty. 3-mo later the head gasket blew out of state. (with warranty Purchased a used Outback with "as-is" terms. Purchased a $3,000 after market warranty. 3-mo later the head gasket blew out of state. (with warranty info in the glove box) Service dept was unable to tell me the name or contact info for the warranty company - or the terms or coverage of the warranty. They said "that is between you and the company who provided the plan (meaning the warranty company) Really - you don't even know the name and contact info for the warranty you sold me? Surprisingly unhelpful for a dealer so highly rated. My advice would be to stick with new car purchases, but stay away from used cars at this dealer. More
Great car buying experience! Very friendly, helpful staff! Made my car buying experience a no-hassle, fun time! A special thanks to Dave who sold me the Subaru I bought. He was Very friendly, helpful staff! Made my car buying experience a no-hassle, fun time! A special thanks to Dave who sold me the Subaru I bought. He was very friendly and helpful! More