Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,360 Reviews of Morrie's 394 Hyundai - Service Center
Lots of miscommunication between their departments and also with me on getting this job scheduled and completed. Should have been a 2 day job that took 7. I was happy with the work and with the guy who r also with me on getting this job scheduled and completed. Should have been a 2 day job that took 7. I was happy with the work and with the guy who ran the glass department. More
I made an appointment ten days ago to have my headlight replaced. I got a call confirming my appointment yesterday. At no point when I made my appointment or during the call did they tell me what I learned replaced. I got a call confirming my appointment yesterday. At no point when I made my appointment or during the call did they tell me what I learned when I went to get this done - that it was going to take 4 hours to complete! Absolutely unacceptable way of doing business. What was the point if the appointment if it meant having to wait so long? I hadn't planned for a ride home, and needed the use of my car sooner than FOUR HOURS. I could have done this if they had communicated the bind they were in for a simple light change. Not sure I'm ever going back here for service. In the past they have hit me with hidden fees that weren't really explained when I was offered the service and this is the last straw. I'd rather drive to St. Cloud Hyundai for seevice than do this again. Would probably be home faster if I did even with the hour drive there and back. More
Pleasant people to deal with, my only issue is after changing the oil they did not reset the mileage for the next oil change changing the oil they did not reset the mileage for the next oil change More
Treated me with poor customer service and professionalism at this dealership was generally lacking. Sales manager was incredibly rude and the quote was not accurate or what was treated. at this dealership was generally lacking. Sales manager was incredibly rude and the quote was not accurate or what was treated. More