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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.2
2,360 Reviews

2,360 Reviews of Morrie's 394 Hyundai - Service Center

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October 28, 2022

The dealership was under construction when my vehicle was serviced. This meant the car wash was not working, no big deal. A bit of a maze to get to the waiting area, but an employee guided me just fine. More

by Telanaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
Nov 01, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's!

October 28, 2022

Nice people and welcoming people and tells the truth condition your car and good environment More

by MARIANHUSSEIN1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burkhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Swenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Norton, Peter Bishop, Kortney Cummings, Elizabeth Beckett, Sarah Smith, Kelly Lokken
Nov 01, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's!

October 27, 2022

I wanted my cruise control fixed and it only works maybe 40% off the time. I was also told my gas release button could get fixed and I'm still awaiting parts after paying an expensive "diagnostic" that orig More

by KYEKA11
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, Sarah Smith
Nov 01, 2022 -

Morrie's 394 Hyundai responded

I apologize that we did not explain things well as pertaining to the nature of your appointment and what all goes into diagnostics. Please let me know if you have been contacted about the part that we ordered if not I will look into it and find out what the delay may be. Thank you, Dan Norton Service Director Morrie's 394 Hyundai 952-449-2050 dan.norton@morries.com

October 27, 2022

All the workers were friendly and they all helped answer all my questions and concerns. More

by Emilyx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Tuma
Nov 01, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's!

October 27, 2022

Sarah did a great job taking care of us. My car was completed on time More

by Thewinships
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
Nov 01, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's!

October 22, 2022

Everything was done on time and perfectly taken care of. We were able to drop it off the day before and pick it up when we were able. More

by jasonsheetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Lokken
Nov 01, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's!

October 19, 2022

They were accurate about the time my service would take and provided a shuttle to drop me off and then pick me up when my car was ready. More

by secretarymaggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
Oct 19, 2022 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's 394 Hyundai!

October 19, 2022

Problem wasn’t fully resolved and required another visit. This is the third time at this service center where an initial problem took multiple visits to resolve the concern. I’m only giving them 2 stars beca More

by WAWALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Preston
Nov 01, 2022 -

Morrie's 394 Hyundai responded

I apologize for the extra trip into the dealership. If you would not mind reaching out to me I would like to figure out what happened and why. Please reach out at your convenience. Dan Norton Service Director Morrie's 394 Hyundai 952-449-2050 dan.norton@morries.com

October 14, 2022

With all the construction going on, it would have been nice to have a heads-up. Also, I had an appointment for work that was ‘less than an hour’ job that took 2hours and 20 minutes. More

by Jimscholten18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Zych
Oct 14, 2022 -

Jimscholten18 responded

verified

Oct 17, 2022 -

Morrie's 394 Hyundai responded

apologies for the extended wait. we are working very diligently through this construction and will improve as we go.

Oct 18, 2022 -

Jimscholten18 responded

Thanks for your response.

October 13, 2022

This is the best Hyundai dealership I've found for service. That's why I drive from Shoreview to get my vehicle serviced here. More

by jarosenow
Recommend Dealer
Yes
Employees Worked With
Andrea Howard
Oct 17, 2022 -

Morrie's 394 Hyundai responded

Thank you very much for choosing to work with us here at Morrie's 394 Hyundai!

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