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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.2
2,360 Reviews

2,360 Reviews of Morrie's 394 Hyundai - Service Center

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January 18, 2023

They do their best to right any wrongs. Had an ongoing issue with my navigation system not updating (3 years!!). They finally worked with me to resolve the issue. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Rodewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Norton, Sarah Smith, Kelly Lokken
Jan 19, 2023 -

Morrie's 394 Hyundai responded

Thank you for the kind review, we look forward to working with you next time!

January 16, 2023

Very helpful, Cezanne walked me thru all of the many choices. The dealership is going through a remodeling but look forward to seeing the finished result. More

by Roadkingdan
Recommend Dealer
Yes
Employees Worked With
Cezanne Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Bishop, Kortney Cummings
January 16, 2023

Extremely friendly staff and employees. Went above and beyond expectations. Facility was clean and easy to get in and out of. More

by terrylemke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
Jan 16, 2023 -

Morrie's 394 Hyundai responded

Thank you for the great review we look forward to working with you in the future!

January 16, 2023

Knowledgeable skilled people who willingly take the time to explain the services performed and why they were done More

by GUYTOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston, Al Malmquist, Kortney Cummings
Jan 16, 2023 -

Morrie's 394 Hyundai responded

Thank you for choosing to service your vehicle with us!

January 16, 2023

It has been long time that I have seen a good service. And, I am thankful for that . Specifically lady name SARA More

by Ghanatabadim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
Jan 16, 2023 -

Morrie's 394 Hyundai responded

Thank you for the kind review, we look forward to working with you in the future!

January 15, 2023

Morrie’s Hyundai provided me 10 STAR SERVICE. My service adviser, Sarah Smith is to be commended for her responsiveness, professionalism, and wonderful personality. She treated me like a VIP. In More

by CARLETON.FISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
Jan 16, 2023 -

Morrie's 394 Hyundai responded

Thank you very much for the amazing review!

January 15, 2023

The cost to service my vehicle has become much to expensive for me to continue there. The oil and filter change and repairing an oil leak cost me well over $2000 dollars. More

by rmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
Jan 16, 2023 -

Morrie's 394 Hyundai responded

Thank you for choosing to work with us here at Morrie's!

January 14, 2023

Repair was estimated at 4 hours to complete and covered under warranty. 5 days later the vehicle was done and they tried to charge us after saying it was covered. Horrible customer service. They also calle More

by Sgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna was not helpful.
Jan 16, 2023 -

Morrie's 394 Hyundai responded

Apologies for your expierence. I understand that there was some confussion as to what was covered under warranty on our end. The repair was technically not covered however because an advisor told you it was we ended up covering the repair at no cost. So again I do apologize.

January 13, 2023

Got given cheap windshield that should of been covered under warranty and isn’t 2nd opinion from Safelite said it was stress not a stone that cracked it More

by ASKAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
Jan 13, 2023 -

Morrie's 394 Hyundai responded

I am sorry you feel this way. I personally performed the needed testing and stand by the reasults that showed the crack was caused by an impact. Dan Norton Morrie's 394 Hyundai dan.norton@morries

January 12, 2023

Good customer service yet the team didn’t seem to have things together. Invoice was wrong and service guys could not do complete work on my Jeep. More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
Jan 12, 2023 -

Morrie's 394 Hyundai responded

Apologies for the way we have represented ourselves to you, most certainly not the way we would like to be perceived. Please feel free to reach out to me if you would care to discuss the issues any further. Thank you, Dan Norton Service Director Morrie's 394 Hyundai 952-449-2050 dan.norton@morries.com

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