Morrie's 394 Hyundai - Service Center

Recall issue I had another part to a recall for a sensor that needed a software update. I called and they got me a loner and got me taken care of in 1 day. I had another part to a recall for a sensor that needed a software update. I called and they got me a loner and got me taken care of in 1 day. More

Service member was rude and dismissive I've been using Morrie for my cars service since I moved back to the Twin Cities in 2016. I have received great service from Phil and Nick. I will oft I've been using Morrie for my cars service since I moved back to the Twin Cities in 2016. I have received great service from Phil and Nick. I will often bring in competitor coupons to get a discount on my service. My interaction with Chadd was initially good, but upon receiving my bill was surprised my how limited the discount was. When I pointed out that I received a coupon from Morries for that exact service that would have given me a lower price, Chadd dismissively asked why I didn't bring that one instead. I said that i would be happy to go get it and bring it back but found it odd that they would not at least match the price they had offered in their mailer. Chadd shot a look to one of his coworkers, threw my bill in the trash, said absolutely nothing to me, and printed off a new bill that was still more than the advertised coupon price. At this point, with my car no longer under warranty through Hyundai, I see no reason to use Morrie for any of my service needs. I pay more than a Midas because of the customer service alone. That is out the window. More

Great service I called in the morning to have my 2016 Tucson trany checked. I came in the same day and within an hour the adjusted it, washed and vacuumed the car. I called in the morning to have my 2016 Tucson trany checked. I came in the same day and within an hour the adjusted it, washed and vacuumed the car. There service tech Chadd was very cordial. He answered many of my questions without hesitation. He was very upfront about the issues regarding the transmission. Overall it was a very good experience. Thank you Morrie's 🙂 More

Service pricing a bit out of line I brought my vehicle in to adjust the aiming of the headlights. The service rep indicated in many cases a clip holding the light bulb in may not be p I brought my vehicle in to adjust the aiming of the headlights. The service rep indicated in many cases a clip holding the light bulb in may not be properly set. Turns out that was exactly the issue, and it took a whole five minutes to adjust. However, my cost was $62. This seems out of line for what was actually done. Morries needs to have some flexibility in their pricing. It appears the price is set for whatever they touch. Not a happy Morries customer. More

Easy and friendly! I was able to get an appointment with in a few days of my call. They offered drop off or shuttle service depending on my schedule. At my scheduled tim I was able to get an appointment with in a few days of my call. They offered drop off or shuttle service depending on my schedule. At my scheduled time I was greeted by a friendly service person who informed me of everything along the way. Service was very timely and cost was reasonable for the repairs and service needed. It’s always easy to have my car serviced at Morrie‘s 394 Hyundai! More

Everybody is Knowledgable and Awesome I came early, they got me right in. My car was done in less than an hour. It was really an easy appointment. The team is so good at making me feel wel I came early, they got me right in. My car was done in less than an hour. It was really an easy appointment. The team is so good at making me feel welcomed and a valued customer. Phil knew my name and was so great about my early arrival. --kcq Kim Quam More

Great On time , great service , Nick is always great and Helps with any potential problems that are coming up. Looks at all of the service that’s required f On time , great service , Nick is always great and Helps with any potential problems that are coming up. Looks at all of the service that’s required for the vehicle at various intervals. Gives advice on added or needed services. Yes helps with any potential problems that are coming up. Looks at all of the service that’s required for the vehicle at various intervals. Gives advice on added or needed services. More

Wonderful Service I was able to get the work done needed on my schedule. The waiting area is comfortable and Chad M. Was very responsive and helpful. I was able to get the work done needed on my schedule. The waiting area is comfortable and Chad M. Was very responsive and helpful. More

Regular maintenance Fast/efficient. Like being reminded of service need. Changed to synthetic oil after discussing with Nick. Only issue is that my settings were chang Fast/efficient. Like being reminded of service need. Changed to synthetic oil after discussing with Nick. Only issue is that my settings were changed (lights, safety). More

Great I arrived about 30 mins early and Nick was somehow able to get me in and out early - with a smile on his face! Thanks Nick I arrived about 30 mins early and Nick was somehow able to get me in and out early - with a smile on his face! Thanks Nick More