Morrie's 394 Hyundai - Service Center

Nick in Service shows concern and listens to what the customer is saying. Does what is necessary to make the process as convenient as possible and the customer satisfied. customer is saying. Does what is necessary to make the process as convenient as possible and the customer satisfied. More

Took me on time and completed the oil change effectively. Great waiting room. Explained functions on my kona that we’re unfamiliar and cleaned the car Great waiting room. Explained functions on my kona that we’re unfamiliar and cleaned the car More

Good service today. Fast and got the job done with last minute appointment. Had snacks and coffee. Got a car wash, didn't vacuum very well. minute appointment. Had snacks and coffee. Got a car wash, didn't vacuum very well. More

Great service! I went in for a bigger check up and while it was scheduled for 2 hours I was in and out in 65 minutes! it was scheduled for 2 hours I was in and out in 65 minutes! More

Service OK, setting appointment not so good I lost my key fob and wanted to replace it, so I called on a Wednesday to make an appointment. I was transferred to the parts department because they I lost my key fob and wanted to replace it, so I called on a Wednesday to make an appointment. I was transferred to the parts department because they had to order the fob. The person I spoke with told me they would call in two days when the fob came in, and I'd have to make the service appointment then. No call came Friday. No call came Monday. Finally I called back on Tuesday and was told oh yes, the part was in. So a little miffed, I set up the appointment and was told that the work would take 3 hours. When I expressed surprise that it would take so long and asked why, the person told me she couldn't explain but that she would have a service person call me to explain. No service person ever called, although this was Tuesday and my appointment wasn't until the next Monday. When I finally went to the appointment, everything was handled well and it took only one hour, not three. Bottom line: I was very unhappy with the process of making the arrangements, but the actual appointment was fine. Nick was the person I worked with at the actual appointment. I don't know who the others were. More

Always helpful, pleasant to work with. Straightforward routine maintenance today but also there to help when something is wrong. Gives helpful explanations. Thanks very much routine maintenance today but also there to help when something is wrong. Gives helpful explanations. Thanks very much More

I enjoyed my customer service I received, I am very thrilled with how fast I got an update on my vehicle. Chadd helped me with knowing my extended coverage and he made sure to check that for me so I wo thrilled with how fast I got an update on my vehicle. Chadd helped me with knowing my extended coverage and he made sure to check that for me so I wouldn’t have to pay full out of pocket. I appreciate that all the way. Thank you Hyundai for being great More

Nick was great and appreciate service.. Nick gets into detail about any questions I have. The waiting room is clean and people are friendly. Keep up the good work detail about any questions I have. The waiting room is clean and people are friendly. Keep up the good work More

They were on time with their estimate even though I had some extra maintenance done. Very friendly and courteous . I also like the video sent explaining everything. some extra maintenance done. Very friendly and courteous . I also like the video sent explaining everything. More

Chadd handled my check in. He asked questions, listened to my questions, explained things, and got my car what it needed. I will be back. Thanks Chadd to my questions, explained things, and got my car what it needed. I will be back. Thanks Chadd More