Morrie's 394 Hyundai

I chose this rating because Doug was wonderful to work with. He was informative and had a calm deamenor. I didn't feel any pressure to purchase. with. He was informative and had a calm deamenor. I didn't feel any pressure to purchase. More

Was treated very poorly by service agent, Doug Platt. Mr. Platt blamed third party company for screwing up my sensor when they installed tires 5 months, 5,000 miles ago. When asked why the sensor didn't Mr. Platt blamed third party company for screwing up my sensor when they installed tires 5 months, 5,000 miles ago. When asked why the sensor didn't go off prior he stated that the there is no time limit for when these sensors go off and the only reason we have these sensors is because people weren't doing their job of checking their tire pressure when filling up with gas so the federal government had to get involved. He continued on to talk about his $30,000 dollar specialized computer and how it would tell us exactly what was wrong- computer said that the sensor was not installed properly. Had opportunity to talk to mechanic and asked him if he thought it was weird that my tires were installed 5 months/5,000 miles ago and the light was just coming on now and he said he thought that was weird. Throughout entire time at dealership- Doug treated me with no respect and was very condescending. I left dealership and my Sensor light came back on within 20 miles after leaving dealership. Went back the next day and mechanic had to call Hyundai Hotline to get answers- ended up being an issue that was covered under warranty- was not third party's fault, evidently Doug's $30,000 dollar computer makes mistakes! Service manager was out of town-but made it clear to service agent that I wanted to talk to him when he came back into town and asked if I should call or wait for the manager to call me. Was told manager would call me. Waited and waited, never received a call, so I called him. Explained to him the situation and he said that that did not sound like Doug and Doug usually gets really good reviews. That was all he said in response- asked for the general manager to call which he did. Told him of the situation and he also said that that did not sound like Doug and he was sorry and that was all he could say. Was disgusted with manager response to situation, evidently managers at this dealership condone rude, and condescending service agents. More

I came in today for a standard oil change and I ended up trading in my 09 Civic for a 09 Sonata and I could not be happier! My sales peeps Heidi and Amir were awesome! I felt like I was buying a car from trading in my 09 Civic for a 09 Sonata and I could not be happier! My sales peeps Heidi and Amir were awesome! I felt like I was buying a car from family, I had a great time today trading in my vehicle. I told Heidi what I needed in a car and she got me into exactly what I wanted. Amir crunched some numbers and made my day. They were a stellar team! My first experience with Morries 394 was with David Minikus when I bought my Honda, he was great too. When I got my Honda it was the right car for me then, with my family expanding I have a four door Hyundai and it's the perfect car for me now. My experience with David, Heidi and Amir will solidify Morries 394 as my only car dealership for years to come and I would highly recommend it to anyone. Thanks everyone!! *Jolynn Becker More

My sales person, David Minikus, was very knowledgeable, very personable, very easy to communicate with, and in every way exactly what one would want in a car salesman. Unfortunately, there were problem very personable, very easy to communicate with, and in every way exactly what one would want in a car salesman. Unfortunately, there were problems with the financial processing. On those issues, there was not good communications nor follow-through in resolving them. More

I have been driving a Jaguar for a long time and it was time to get with the game plan and start being fuel efficient. My neighbor recommended Heidi Gerst and I met her and immediately I felt assured and c time to get with the game plan and start being fuel efficient. My neighbor recommended Heidi Gerst and I met her and immediately I felt assured and confident that I would get a good deal. She was very car savvy and I fell in love with a Santa Fe. Every time I get in my new suv I know I am completely covered in case of emergency. The warranty just covers everything. Best thing I've done for me in a long time. More

Carolyn Hagen was an excellent sales consultant and very easy to work with. She made the car purchase process very enjoyable. She answered al of my questions in a timely manner and took time to go over al easy to work with. She made the car purchase process very enjoyable. She answered al of my questions in a timely manner and took time to go over all the features. I will definitely purchase from Carolyn again and will tell all my family and friends to do business with her. working with Carolyn is like working with a friend. Great Experience! More

This was my first experience buying a new car. I've always been very hesitant about such a purchase, but working with Morrie's Hyundai, and specifically Andrew Goetzke, made the process very painless a always been very hesitant about such a purchase, but working with Morrie's Hyundai, and specifically Andrew Goetzke, made the process very painless and fun. I was interested in only one car: a 2012 Genesis Coupe. It's a gorgeous and fun car. We went for a nice, long test drive and Andrew did a great job walking me and my fiance through everything I needed to know about the car. I wasn't expecting to go home with a car that night, but I did anyway, and I love it. I would highly recommend anyone to Morrie's Hyundai! More

I had an awesome experience purchasing my car from Morries! Rob and team really made me feel at home and patiently helped me find the right car at the right price! Thanks Morries! Morries! Rob and team really made me feel at home and patiently helped me find the right car at the right price! Thanks Morries! More

Robert was instrumental in the purchase of my new vehicle. He made the whole experience from start to finish painless. I didn't have a clear idea of what I was walking in to purchase and he helped me vehicle. He made the whole experience from start to finish painless. I didn't have a clear idea of what I was walking in to purchase and he helped me identify several cars that both fit my needs and fit my budget. I would recommend Morries to anyone looking to buy a new vehicle. More

I worked with Steve Cherches on my new car purchase. I told him exactly what I was looking for and he came back with several options. He gladly answered all my questions and did not try to rush me or pus told him exactly what I was looking for and he came back with several options. He gladly answered all my questions and did not try to rush me or push me into any decisions. I would definitely buy from Morrie's again and I will recommend them. The buy happy promise is the best deal around. More