Morong-Falmouth

This is the second time I have bought my car from Morong in the last 6 years. The are great! I will continue to use Morong-Falmouth for my future cars... in the last 6 years. The are great! I will continue to use Morong-Falmouth for my future cars... More

Vici is a true professional. This is our second time working with him and it was even better than the first. He is very focused on Customer Service and attention to detail. Vici This is our second time working with him and it was even better than the first. He is very focused on Customer Service and attention to detail. Vici goes above & beyond to ensure his customers have the best service and experience. We would highly recommend him. More

Vicentiu made the experience stress free and enjoyable! As someone that has never really enjoyed car shopping/or buying, he made the entire experience a real pleasure. He was clear, concise and patient, pl As someone that has never really enjoyed car shopping/or buying, he made the entire experience a real pleasure. He was clear, concise and patient, plus a good sense of humor. Very informative and helpful. I suggest potential buyers ask for him specifically to walk you through a sale. More

Vici was a joy to work with while purchasing the RS3 that I ordered. He is incredibly knowledgeable and clearly loves Audi! His depth of understanding helped me learn my new car. I ordered. He is incredibly knowledgeable and clearly loves Audi! His depth of understanding helped me learn my new car. More

Vici was very helpful. There was none of the typical car salesman behavior. I was given a reasonable offer for my trade in and they were asking a reasonable price for the c There was none of the typical car salesman behavior. I was given a reasonable offer for my trade in and they were asking a reasonable price for the car. No silly games. If I had family looking for a Mazda, I would send them to Vici! More

Vicentiu was great! He wasn’t pushy, listened to us and was so personable. I would buy another car from him! He went above and beyond on a cold morning to help me instal He wasn’t pushy, listened to us and was so personable. I would buy another car from him! He went above and beyond on a cold morning to help me install my daughter’s car seat in the new vehicle when the temps were below freezing. Thank you so so much Vicentiu! More

If I could give negative stars, I would. We have been waiting for parts for a warranty turbo repair for our GTI for over 18 months. Finally, after no contact from Morong, I called schedul We have been waiting for parts for a warranty turbo repair for our GTI for over 18 months. Finally, after no contact from Morong, I called scheduled an appointment for 9/28/23- which was several weeks out. When I got there, on 9/28, I was told there was no record of an appointment, but they would "try to work it in". Weeks went by with no contact, so I stopped in, and was told there had been new hires in the Service Dept and Dwight would be handling my repair. I have had to badger him about the status, and have not had any luck getting answers, other than the part was ordered and would be in on 11/17/23, and I would be contacted immediately upon the arrival. It is now 12/4/23 and I am still waiting. I have also gotten the runaround on the warranty for the leaking moonroof, which has caused other problems in the car. I am not a complainer, but this is ridiculous. And, I've been without a car for over a year. NO offer of a loaner, even though it's a warranty item that made the car not driveable. More

Vici and Morong were able to get us just the car we wanted. Had everything we wanted - and nothing we didn’t want. Just right. wanted. Had everything we wanted - and nothing we didn’t want. Just right. More

Vicentiu was very helpful and professional in my car buying process best car buying experience I have ever had at any dealership. buying process best car buying experience I have ever had at any dealership. More

The service was 5 stars 🌟 🤩 The car is still in a very good condition and the price was just less expensive. very good condition and the price was just less expensive. More