
Morong-Falmouth
Falmouth, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Car purchase Great service from Chris, and they offered me a beautiful vehicle at a very competitive price that I just couldn't refuse. Attractive showroom also ma Great service from Chris, and they offered me a beautiful vehicle at a very competitive price that I just couldn't refuse. Attractive showroom also made the whole visit comfortable. Highly recommend. More
Purchase experience Andy Rogers was both knowledgeable and extremely helpful. He is a true customer advocate. His knowledge of the sometimes daunting technology is superb Andy Rogers was both knowledgeable and extremely helpful. He is a true customer advocate. His knowledge of the sometimes daunting technology is superb. Everything was done well. My only critical observation is that more sales help is necessary so that potential customers are not waiting. More
Great Dealership after all these years I purchased my first car back in 1988 from Morong and although I was young had a great experience then. Not much has changed in the positive way custo I purchased my first car back in 1988 from Morong and although I was young had a great experience then. Not much has changed in the positive way customers are treated and the sales team was low pressure and easy to work with. John was great and kept me informed throughout the entire process.I received a fair trade and a great deal on a car that makes me smile every time I get in it. Thanks John and David!!! More
Morong and John Philips were great to deal with John was very helpful - friendly, courteous, knowledgeable, transparent, low pressure and patient. No drama. I prefer to buy local if possible. Moron John was very helpful - friendly, courteous, knowledgeable, transparent, low pressure and patient. No drama. I prefer to buy local if possible. Morong made it an easy and fair process. More
Very helpful staff, excellent deals Morong Falmouth and John Phillips were excellent to deal with. They offered a fair value for my trade in, and gave a good discount on the new car's pr Morong Falmouth and John Phillips were excellent to deal with. They offered a fair value for my trade in, and gave a good discount on the new car's price also. John was very friendly and knowledgeable about the vehicle. he is also your advocate. Had an excellent experience and would definitely recommend them again. it was a pleasure doing business with them. More
Great Sales team, unsupportive Finance team Chris Na did a great job showing us the ins and outs of the new 2018 Tiguan. The man was literally running between customers, answering questions and Chris Na did a great job showing us the ins and outs of the new 2018 Tiguan. The man was literally running between customers, answering questions and serving as the go-between with the finance managers in some back room. They didn't have the the exact vehicle we wanted, so a search ensued to find it at other dealers. 3-4 days later and after I voiced some concern about the financials, it was suggested we drop down a trim level to attain the payment we were look to hit. However, after a 2 minute internet search, my wife found the model and trim we were asking for at another local dealership and told them what we were looking to pay for a monthly payment. Within 5 minutes we had the payment we wanted, with the same criteria--a $35/mo. difference in price--the same as the lesser trim model Morong was promoting without the features we wanted. So as much as we were satisfied with Chris, the dealership came up short. More
Worth the trip After months of searching for a new car, the one I wanted finally appeared and it was located at Morong-Falmouth. I found it online and started emaili After months of searching for a new car, the one I wanted finally appeared and it was located at Morong-Falmouth. I found it online and started emailing to check its availability and Ashley treadwell responded quickly and ready to help. As soon as I got all of the information I needed, I made the drive from Massachusetts to Maine. When I arrived I was greeted by Dan Dunham and he was such a big help. The rest of the process was about as quick and painless as you could imagine. David Hellin was also very easy to talk to and made the financing very understandable and to my needs. More
New car buying I'm 85 yrs. old and have never looked forward to the tactics of car salespeople...stall, pressure, delay, push, etc...enough to make one keep the old I'm 85 yrs. old and have never looked forward to the tactics of car salespeople...stall, pressure, delay, push, etc...enough to make one keep the old crate. Dan Dunham was the antithesis of these experiences...quiet, informative, a good listener, comfortable...nice going Dan, and thank you. C.L.H.- 8/21/2017 More
First service visit I had a service visit because my car is one year old. Jessica was most helpful with this experience. She also helped me understand how to enter trip I had a service visit because my car is one year old. Jessica was most helpful with this experience. She also helped me understand how to enter trips via the navigation option. More
Amazing customer service I visited Morong Falmouth in search of a new vehicle for my growing family. I was set on seeing a particular model when I arrived. Dan Dunham greete I visited Morong Falmouth in search of a new vehicle for my growing family. I was set on seeing a particular model when I arrived. Dan Dunham greeted me immediately and took me to the model I was interested in. He was very knowledgeable about that car but as he was answering my questions, he realized there was a vehicle that may better suit my needs. He showed me a Volkswagen Atlas and it was exactly what I needed. He was extremely knowledgeable about the Atlas as well and could give me a thorough tour of how the vehicle worked inside and out. He was very helpful throughout the entire process. He was very responsive to my emails and questions and patient with me. I would highly recommend this dealership due to the excellent customer service I received from Dan Dunham. More