Morong-Falmouth
Falmouth, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Purchase experience Andy Rogers was both knowledgeable and extremely helpful. He is a true customer advocate. His knowledge of the sometimes daunting technology is superb Andy Rogers was both knowledgeable and extremely helpful. He is a true customer advocate. His knowledge of the sometimes daunting technology is superb. Everything was done well. My only critical observation is that more sales help is necessary so that potential customers are not waiting. More
Very helpful staff, excellent deals Morong Falmouth and John Phillips were excellent to deal with. They offered a fair value for my trade in, and gave a good discount on the new car's pr Morong Falmouth and John Phillips were excellent to deal with. They offered a fair value for my trade in, and gave a good discount on the new car's price also. John was very friendly and knowledgeable about the vehicle. he is also your advocate. Had an excellent experience and would definitely recommend them again. it was a pleasure doing business with them. More
Morong and John Philips were great to deal with John was very helpful - friendly, courteous, knowledgeable, transparent, low pressure and patient. No drama. I prefer to buy local if possible. Moron John was very helpful - friendly, courteous, knowledgeable, transparent, low pressure and patient. No drama. I prefer to buy local if possible. Morong made it an easy and fair process. More
Great Sales team, unsupportive Finance team Chris Na did a great job showing us the ins and outs of the new 2018 Tiguan. The man was literally running between customers, answering questions and Chris Na did a great job showing us the ins and outs of the new 2018 Tiguan. The man was literally running between customers, answering questions and serving as the go-between with the finance managers in some back room. They didn't have the the exact vehicle we wanted, so a search ensued to find it at other dealers. 3-4 days later and after I voiced some concern about the financials, it was suggested we drop down a trim level to attain the payment we were look to hit. However, after a 2 minute internet search, my wife found the model and trim we were asking for at another local dealership and told them what we were looking to pay for a monthly payment. Within 5 minutes we had the payment we wanted, with the same criteria--a $35/mo. difference in price--the same as the lesser trim model Morong was promoting without the features we wanted. So as much as we were satisfied with Chris, the dealership came up short. More
New car buying I'm 85 yrs. old and have never looked forward to the tactics of car salespeople...stall, pressure, delay, push, etc...enough to make one keep the old I'm 85 yrs. old and have never looked forward to the tactics of car salespeople...stall, pressure, delay, push, etc...enough to make one keep the old crate. Dan Dunham was the antithesis of these experiences...quiet, informative, a good listener, comfortable...nice going Dan, and thank you. C.L.H.- 8/21/2017 More
Worth the trip After months of searching for a new car, the one I wanted finally appeared and it was located at Morong-Falmouth. I found it online and started emaili After months of searching for a new car, the one I wanted finally appeared and it was located at Morong-Falmouth. I found it online and started emailing to check its availability and Ashley treadwell responded quickly and ready to help. As soon as I got all of the information I needed, I made the drive from Massachusetts to Maine. When I arrived I was greeted by Dan Dunham and he was such a big help. The rest of the process was about as quick and painless as you could imagine. David Hellin was also very easy to talk to and made the financing very understandable and to my needs. More
First service visit I had a service visit because my car is one year old. Jessica was most helpful with this experience. She also helped me understand how to enter trip I had a service visit because my car is one year old. Jessica was most helpful with this experience. She also helped me understand how to enter trips via the navigation option. More
Painless Buying Experience Visited Morong Falmouth to look at a pre-owned Subaru for my son, was assisted by Daniel Dunham. Dan was personable, knowledgeable and provided a welc Visited Morong Falmouth to look at a pre-owned Subaru for my son, was assisted by Daniel Dunham. Dan was personable, knowledgeable and provided a welcome, no-pressure experience in all aspects, we ended up negotiating a fair deal and purchasing that day. Very pleased with the car and the sales experience, highly recommended. Thanks! More
Amazing customer service I visited Morong Falmouth in search of a new vehicle for my growing family. I was set on seeing a particular model when I arrived. Dan Dunham greete I visited Morong Falmouth in search of a new vehicle for my growing family. I was set on seeing a particular model when I arrived. Dan Dunham greeted me immediately and took me to the model I was interested in. He was very knowledgeable about that car but as he was answering my questions, he realized there was a vehicle that may better suit my needs. He showed me a Volkswagen Atlas and it was exactly what I needed. He was extremely knowledgeable about the Atlas as well and could give me a thorough tour of how the vehicle worked inside and out. He was very helpful throughout the entire process. He was very responsive to my emails and questions and patient with me. I would highly recommend this dealership due to the excellent customer service I received from Dan Dunham. More
Mazda CX-3 purchase made easy with Chris Na Buying at Morong with Chris was a great experience. Not only did he give me a great deal on my trade-in, he made finding the new car as simple as pos Buying at Morong with Chris was a great experience. Not only did he give me a great deal on my trade-in, he made finding the new car as simple as possible. Chris was both friendly and knowledgeable. Best thing about the dealership was how close it is to our home and how they actually gave us the best deal we found in the state. I couldn't have asked for a better experience. More